You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser.
Solved 1/2 of our staff are getting BSOD on logg off, shutdown, or restart
appears to only happen after the pc runs for an hour or more, a fresh restart i can do over and over w/o error.
-
SSD26-Wed_02_28_2018_101937_76.zip
733.1 KB
· Views: 148
-
- OS
- Windows 10
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell
BSOD Analyst & Security Analyst
VIP Member
Pro User
Hi avatario,
Welcome to 8Forums
Sorry for the delay in response.
Please run
driver verifier using the following settings for
48 hours.
- Special Pool
- Force IRQL checking
- Pool Tracking
- Deadlock Detection
- Security Checks
- Miscellaneous Checks
- Power framework delay fuzzing
- DDI compliance checking
Warning: driver verifier can cause boot issues and/or performance issues.
Resetting driver verifier options (recommended in this order)
- In normal mode open an administrator command prompt and enter the below command
- In safe mode open an administrator command prompt and enter the below command
- On 3 boot failures, you'll boot automatically to the recovery options,
- click Troubleshoot
- go to the advanced options
- choose command prompt
- enter the below command
- Boot with the recovery media, see above 4 steps in option 3.
- Via the recovery options or recovery media, select a restore point prior enabling driver verifier
Crashed when running driver verifier
- Reset driver verifier
- Boot in normal mode if necessary
- Follow Blue Screen of Death (BSOD) Posting Instructions to provide the requested logs
-
- OS
- Windows 10 Pro
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Custom build
- CPU
- i5-6500 @3.20GHz
- Motherboard
- Gigabyte B150-HD3P-CF
- Memory
- 16GB DDR4 2133 Crucial Ballistix Sport LT
- Graphics Card(s)
- MSI GeForce GTX 1060 GAMING X 6G
- Sound Card
- Built-in
- Monitor(s) Displays
- Liyama ProLite XB2483HSU-B2
- Screen Resolution
- 1920 x 1080
- Hard Drives
- Crucial MX200 500GB & Toshiba DT01ACA300 3TB
- PSU
- Corsair RM550x
- Case
- Fractal Design Define S
- Cooling
- Cooler Master TX3 i
- Keyboard
- Func KB-460 (MX Red)
- Mouse
- Corsair Gaming M65 RGB
- Browser
- Google Chrome
- Antivirus
- Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
- Other Info
- Creative Sound Blaster Tactic3D Rage V2 headset
Thank you,
I will apply these settings for a user this afternoon, and report back in 48 hours.
-
- OS
- Windows 10
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell
Nothing reported by verifier.
Disabling all startup items and non-microsoft services did make the BSOD go away
However, the user needs some of the items to run.
Did you need me to upload additional information?
-
- OS
- Windows 10
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell
BSOD Analyst & Security Analyst
VIP Member
Pro User
Only if there are crashes.
-
- OS
- Windows 10 Pro
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Custom build
- CPU
- i5-6500 @3.20GHz
- Motherboard
- Gigabyte B150-HD3P-CF
- Memory
- 16GB DDR4 2133 Crucial Ballistix Sport LT
- Graphics Card(s)
- MSI GeForce GTX 1060 GAMING X 6G
- Sound Card
- Built-in
- Monitor(s) Displays
- Liyama ProLite XB2483HSU-B2
- Screen Resolution
- 1920 x 1080
- Hard Drives
- Crucial MX200 500GB & Toshiba DT01ACA300 3TB
- PSU
- Corsair RM550x
- Case
- Fractal Design Define S
- Cooling
- Cooler Master TX3 i
- Keyboard
- Func KB-460 (MX Red)
- Mouse
- Corsair Gaming M65 RGB
- Browser
- Google Chrome
- Antivirus
- Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
- Other Info
- Creative Sound Blaster Tactic3D Rage V2 headset
found the problem, the phone software needed updated, thank you!
-
- OS
- Windows 10
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell
BSOD Analyst & Security Analyst
VIP Member
Pro User
How did you find that out?
-
- OS
- Windows 10 Pro
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Custom build
- CPU
- i5-6500 @3.20GHz
- Motherboard
- Gigabyte B150-HD3P-CF
- Memory
- 16GB DDR4 2133 Crucial Ballistix Sport LT
- Graphics Card(s)
- MSI GeForce GTX 1060 GAMING X 6G
- Sound Card
- Built-in
- Monitor(s) Displays
- Liyama ProLite XB2483HSU-B2
- Screen Resolution
- 1920 x 1080
- Hard Drives
- Crucial MX200 500GB & Toshiba DT01ACA300 3TB
- PSU
- Corsair RM550x
- Case
- Fractal Design Define S
- Cooling
- Cooler Master TX3 i
- Keyboard
- Func KB-460 (MX Red)
- Mouse
- Corsair Gaming M65 RGB
- Browser
- Google Chrome
- Antivirus
- Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
- Other Info
- Creative Sound Blaster Tactic3D Rage V2 headset