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Solved 1/2 of our staff are getting BSOD on logg off, shutdown, or restart
appears to only happen after the pc runs for an hour or more, a fresh restart i can do over and over w/o error.
SSD26-Wed_02_28_2018_101937_76.zip
733.1 KB
· Views: 106
OS
Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Dell
BSOD Analyst & Security Analyst
VIP Member
Pro User
Hi avatario,
Welcome to 8Forums
Sorry for the delay in response.
Please run
driver verifier using the following settings for
48 hours .
Special Pool
Force IRQL checking
Pool Tracking
Deadlock Detection
Security Checks
Miscellaneous Checks
Power framework delay fuzzing
DDI compliance checking
Warning : driver verifier can cause boot issues and/or performance issues.
Resetting driver verifier options (recommended in this order)
In normal mode open an administrator command prompt and enter the below command
In safe mode open an administrator command prompt and enter the below command
On 3 boot failures , you'll boot automatically to the recovery options,
click Troubleshoot
go to the advanced options
choose command prompt
enter the below command
Boot with the recovery media, see above 4 steps in option 3.
Via the recovery options or recovery media, select a restore point prior enabling driver verifier
Crashed when running driver verifier
Reset driver verifier
Boot in normal mode if necessary
Follow Blue Screen of Death (BSOD) Posting Instructions to provide the requested logs
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Thank you,
I will apply these settings for a user this afternoon, and report back in 48 hours.
OS
Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Dell
Nothing reported by verifier.
Disabling all startup items and non-microsoft services did make the BSOD go away
However, the user needs some of the items to run.
Did you need me to upload additional information?
OS
Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Dell
BSOD Analyst & Security Analyst
VIP Member
Pro User
Only if there are crashes.
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
found the problem, the phone software needed updated, thank you!
OS
Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Dell
BSOD Analyst & Security Analyst
VIP Member
Pro User
How did you find that out?
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset