Solved 1/2 of our staff are getting BSOD on logg off, shutdown, or restart

Hi avatario,

Welcome to 8Forums :)


Sorry for the delay in response.

Please run driver verifier using the following settings for 48 hours.
  • Special Pool
  • Force IRQL checking
  • Pool Tracking
  • Deadlock Detection
  • Security Checks
  • Miscellaneous Checks
  • Power framework delay fuzzing
  • DDI compliance checking


Warning: driver verifier can cause boot issues and/or performance issues.


Resetting driver verifier options (recommended in this order)
  1. In normal mode open an administrator command prompt and enter the below command
  2. In safe mode open an administrator command prompt and enter the below command
  3. On 3 boot failures, you'll boot automatically to the recovery options,
    • click Troubleshoot
    • go to the advanced options
    • choose command prompt
    • enter the below command
  4. Boot with the recovery media, see above 4 steps in option 3.
  5. Via the recovery options or recovery media, select a restore point prior enabling driver verifier
Code:
verifier /reset



Crashed when running driver verifier
  1. Reset driver verifier
  2. Boot in normal mode if necessary
  3. Follow Blue Screen of Death (BSOD) Posting Instructions to provide the requested logs
 
Nothing reported by verifier.

Disabling all startup items and non-microsoft services did make the BSOD go away
However, the user needs some of the items to run.

Did you need me to upload additional information?
 
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