I have a Hp Envy 6 with Windows 8. I have been trying to do a Refresh or a Reset and neither will work, no matter what method I follow to do this. I get the same message each time, saying, There's a problem trying to Refresh or Reset your computer, and it must restart then try again. I have received an error code, 80070490. Any ideas what to do for this?
- Windows 8