If you're having problems with Windows 8 or 8.1 on your PC, you can try to refresh, reset, or restore it.
When you reset
your PC, it will remove everything and reinstall Windows 8 or 8.1 to start over completely with a clean install.
To be able to reset Windows 8 or 8.1 you will need to first insert your Windows 8 or 8.1 installation media
, UEFI installation media
, or recovery drive
if there is not an OEM factory recovery image present.
If you create a reset recovery image
, it is used instead of your OEM recovery image, installation media, or recovery drive for a push-button reset
of Windows 8
. A reset recovery image is basically like having your installation media always connected and ready to use to reset your PC with.
This tutorial will show you how to find and see the location of the currently registered reset recovery image
in Windows 8
You must be signed in as an administrator
to be able to do the steps in this tutorial.