Solved Audio service not running

[aswinbarathb]

I already downloaded this chipset. I dont find my dvd drive yet even if u put in a CD or a DVD.

And about this special tool online for removing my symantec product, where can i find it? Is the MSE provided with this windows a trial version only and will i be able to perform scans and updates?

 

[semtex420]

You can post a new screenshot of the device manager if you wish.

You can also try to open an elevated (Admin) command prompt. Copy/paste this command then press enter:

net start audiosrv

--------

If that doesn't work, try this from the following link -

1. Open cmd.exe with Administrator rights
2. Type in:
"secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose"
3. Restart your computer when the process completes

Audio On Windows 8 Dev preview Not working Help Please!

I'm guessing your upgrade installed Windows 8?

thank you som much have tried so many solutions and just when bout to give up i find this . tyty

 

[aswinbarathb]

GMan, any other solution that u might give for my DVD problem?

 

[GMan]

I quickly just re-read the thread, and it is not clear to me if you tried the solution I posted yet or not. There was a screenshot of something different.

About this: "I tried upper filter and lower filters method and restarted the pc only to find them both no longer there." - True, they should be removed as per below.

Can't hurt to check again to see -

(adapt for Windows 8 obviously instead):

1. Click Start
   
   
   , and then click All Programs.
2. Click Accessories, and then click Run.
3. Type regedit, and then click OK.
   
   
   If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
4. In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5. In the right pane, click UpperFilters.
6. On the Edit menu, click Delete.
7. When you are prompted to confirm the deletion, click Yes.
8. In the right pane, click LowerFilters.
9. On the Edit menu, click Delete.
10. When you are prompted to confirm the deletion, click Yes.
11. Exit Registry Editor.
12. Restart the computer.

 

[aswinbarathb]

I did not understand the part about a special tool online to remove my symantec product. I have tried out installing the chipset from the link that u provided me with. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} doesnt show upper filters or lower filters at all.

 

[GMan]

Ahhh, I understand now. Yes, thanks for reminding me. That is high on the list up there with a recommendation to try. I don't want to get your hopes up, but I would say there's a greater than 50% chance removing Norton/Symantec will help, especially considering other known reliable fixes have been exhausted.

You can use Google to search for your specific product's removal tool. For example: "Norton 360 Removal Tool" or "Norton Antivirus Removal Tool"

Download it. Then reboot the machine and while it is booting up, keep pressing F8 on the keyboard until the menu appears. Choose Safe Mode. Run the Removal Tool and reboot to normal mode Windows after completion and see if it helped at all.

 

[aswinbarathb]

Im not able to enter the safe mode by keying in F8. I kept pressing F8 for a number of times but it went straight to home screen. Is it necessary to remove this in safe mode? Or can it be done in the normal mode itself.

 

[GMan]

Safe mode is necessary.

http://www.eightforums.com/tutorials/2757-safe-mode-start-windows-8-a.html

 

[aswinbarathb]

Entered safe mode. But when i clicked on the removal tool the following error showed up:

 

[GMan]

I would upload the file you've downloaded to Jotti's malware scan to make sure its clean.

If it is, return to safe mode and run it again. If you can't or don't know how because of what is in your screenshot, Googling will likely help.

 

[aswinbarathb]

I removed the antivirus in safe mode. I installed the chipset from this link http://downloadcenter.intel.com/Deta...&DownloadType=
I tried putting in a DVD to see if it pops up then. I still dont find my DVD drive.

 

[GMan]

I would make sure that C:\Windows\System32\drivers\n360 folder has been deleted. If not, delete it then reboot.

The same for: C:\program files\common files\symantec shared\



Other than that, I'm out of ideas unfortunately. I looked over everything again and there is nothing new to say.

Two things I would do if it were mine would be to install the drive in another machine and install newest flash update to it. Install latest bios update for the motherboard as well. And if that doesn't fix it, then clean install Windows from scratch, instead of the upgrade.

Best of luck.

 

[GMan]

I found this to try:

1. Run Command Prompt as an Administrator. Type cmd in Windows 8 Metro UI and press cltr+shift+enter

2. Type following and say enter

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

3. Reboot the system

4. Verify if the problem has been resolved.

 

[aswinbarathb]

Ran the above function. It said operation completed successfully and i restarted the pc. No drive yet.
Can it be mapped?

 

[aswinbarathb]

Hello Gman. Will the DVD drive appear if i reinstall windows 8 CP again?

 

[GMan]

Is the drive shown in the bios settings or is it missing?

 

[aswinbarathb]

Its missing..

 

[GMan]

Then no, reinstalling Windows would be pointless. I'd check the data cable to motherboard and/or replace it.

Also make sure the power connector is inserted well. You can tell if power is the issue or not by simply pressing the eject button and seeing if it reacts or not.

Set Optimized Defaults in the bios, too, then save. Manually enable the drive in the bios settings if needed, then save.

 

[aswinbarathb]

The data cable is inside or outside the CPU? And the dvd drive opens wen i press the eject button.
And also in the boot screen this was shown:
The DVD drive is listed as Atapi DVD A DH16A in the bios screen. When i clicked on enter, it showed:
Smart Support : Not supported
Capacity : 0MB
Transfer Mode : UDMA5
Does this mean the drive is listed?

 

[GMan]

Yes, all is well physically and power-wise. No need to worry about anything like that any more.

You can take a screenshot of the Device Manager in Windows 8 and attach here.

Also, type msinfo32 in the start menu then press Enter. File | save on the opened screen. Right click the saved file and choose Send To>>>Compressed (Zip) folder. Then also attach the zip made to here.