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I choose what type of snip I want, but then my whole screen is going grey (rectangular snip) or black (window snip). When I try to take the snip all I'm getting is a picture of a black screen (hope this makes sense). It's a while since I used this feature, but it always worked perfectly until...

Just been browsing in relation to a network connectivity problem on another computer, and I found a short program to list User Profiles. I ran it on my laptop and found that I have several User profiles from the hotels I visited on a recent holiday (see below): User profiles -------------...

I want to copy 2 drives as part of a regular backup schedule. One of these has my data files, the other has a VM. I already use System Image to copy my C drive. I want to copy these drives separately as this uses less space and is quicker. Most of the files that are in the drives do not change...

My Dell laptop has a SD card reader slot in the front. This was fine until a few days ago, when it stopped responding to an SD card being inserted (it's the same card that was recognised before, and is recognised in a different laptop so I know the card is okay). I can't see the card reader...

New to VMs so please bear with me. My Dell laptop does not allow me to boot direct from a USB, I have to hit F12 during startup then navigate to the USB in the boot menu. I've installed VMware player with W10 TP. I'm just wondering what would happen if I ever needed/wanted to boot direct from...

In my CP, my time zone is set to GMT+2. At the bottom of the forum page it says the time is GMT+3. How can I get these 2 co-ordinated? (GMT+2 is correct).

I can input my name, password and email (using the same name as on here). But when I come to the Captcha it is literally all Greek to me (see below): I am actually in Greece, so there is some logic to this, but I have no idea how to complete the Captcha. I can click to hear it and I get a...

I've been playing Microsoft Solitaire, Mahjong and Sudoku for ages now, the free editions, playing the daily challenges. A few days ago I did a reinstall of my OS, changing from an OEM install to a clean one. I re-downloaded the games from the Store, but I'm not sure if there is a problem with...

I'm fortunate in having access to 2 machines, but there are times when I would really like to be able to print out a tutorial or useful thread to follow. I can't see any way to do this except by copying the information into a word processing package, and this doesn't always work due to...

I'm venturing into new areas here, so have some very basic questions to ask before I start. Currently my laptop has the following disk structure: I want to shrink the C drive so that I can separate out my documents etc. from my OS. Once I have done this, I want to install Windows 10 preview...

Just 14 months after purchase I ran a check on my laptop this morning and got a result that suggests the drive could fail imminently and should be replaced. No big surprise as I have had some issues, but out of warranty now (of course:D). Fortunately I did 2 back-ups a couple of days ago...

I'm using Macrium on a usb to create System Images from 2 laptops (using the usb because the program will not install onto one of the laptops and I want just one solution). When I open the program I get a message saying that I may need to load the driver for the Network Controller. Under this...

I just had a problem with my laptop and, though I've managed to recover from it (I think), I was considering doing a System Restore to before it happened. Since we had updates this week I assumed that Windows would have created a Restore Point a couple of days ago, but when I look, the last one...

I uninstalled a program recently and believed I had cleared out everything related to it. But after noticing an error in Event Viewer I find there is still a related service trying to run. Can I delete this service, and if so, how should I do it?

In Device Manager I have an ! against Intel Management Engine Interface. In Driver Properties it says: This device cannot start. (Code 10) An invalid parameter was passed to a service or function. I have also seen errors related to this in a recent Perfmon report. I have tried to update the...

We are at a complete loss to know what to do about this problem. We are considering a fresh install of Windows, but don't want to do this without trying to solve things first, in case it is a hardware problem. This is related to another thread here (see link below) but I've started a new thread...

This started a few days ago. I'm writing a post and add an attachment which shows as a thumbnail onscreen. I double-click to edit the attachment and everything greys out (see below). I can't choose to change size or alignment. I end up closing the tab and starting again with the post, and the...

This problem is happening on both our Dell laptops (both same model, same OS, just different programs now), more often on one than the other. There are a range of scenarios so I will try to give a general summary without being too confusing: On some occasions the freeze occurs immediately...

Hi Shawn. For once my question isn't about my own computer :dinesh:. My partner uninstalled mcafee shortly after getting his laptop, but it seems it didn't uninstall cleanly. There are still mcafee folders in Program files and Program Files x86 and there are still some mcafee related entries in...

I've run CHKDSK on a couple of laptops today, and in each case, after hanging for ages around 10-11%, the laptop rebooted while my back was turned. (The process was run at boot and the internet was not connected at the time.) Is there a way to check if the process completed and what it did...