Windows 8 and 8.1 Forums


BSOD due to ntoskrnl.exe (it's back again)

  1. #1


    Posts : 10
    Windows 8.1

    BSOD due to ntoskrnl.exe (it's back again)


    I received help from you guys back in October 2016 (BSOD occurs randomly due to "ntoskrnl.exe") and I had a wonderful quiet 7 months, but it seems like the issue resurfaced again.

    Not really sure who the culprit is this time. Any help would be greatly appreciated since I am now getting the crashes every time I turn on the computer.
    BSOD due to ntoskrnl.exe (it's back again) Attached Files

      My System SpecsSystem Spec

  2. #2


    Posts : 2,155
    Windows 10 Pro


    Can't analyze 1 of the dumps, due to an issue that Microsoft will hopefully fix soon.

    Let's see if we can create a few more crashes, hopefully those create some proper dumps





    BSOD due to ntoskrnl.exe (it's back again) Diagnostic Test BSOD due to ntoskrnl.exe (it's back again)
    DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.


    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.


    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.


    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.


    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    Windows 8.1


    Your wish is my command. There was a recent Windows update, and of course I crashed. Attached is the recent dump file. PEGGY-Wed_05_24_2017_184527_39.zip
      My System SpecsSystem Spec

  4. #4


    Posts : 2,155
    Windows 10 Pro


    Did you ran DV for a week?
      My System SpecsSystem Spec

  5. #5


    Posts : 10
    Windows 8.1


    No, was I supposed to? Duh. I will do that as soon as possible and then upload those crashes. Do I run it for 48hours, stop 24, then again 48 hours or how does the cycle work? The tutorial doesn't mention it running for more than 2 days.

    Quick question: did the recent crash add any information or it couldn't be analyzed also?
      My System SpecsSystem Spec

  6. #6


    Posts : 2,155
    Windows 10 Pro


    It's supposed to run for 48h, but since you replied after a week I thought you ran it for a week

    I could not analyze the recent crashes, the reason looks like to be the one that caused other crashes to be not analyzable.
      My System SpecsSystem Spec

  7. #7


    Posts : 61
    8.1


    Bluetooth is a Dongle ?? (Specs don't show Bluetooth) If so, Have You tried removing it ??
      My System SpecsSystem Spec

  8. #8


    Posts : 10
    Windows 8.1


    I don't have a bluetooth dongle (or anything of that sort).
      My System SpecsSystem Spec

  9. #9


    Posts : 61
    8.1


    Ran some type of Driver "Finder" App like Iobit Driver Booster ? Unlikely though it still may be possible (?) Windows or Broadcom could have given You the wrong Drivers for You Wi-Fi card. I'm prolly wrong cause I ain't that good with Software but I don't think Bcdtums.sys etc. should be running ?
      My System SpecsSystem Spec

  10. #10


    Posts : 2,155
    Windows 10 Pro


    The newest crash does not provide much useful data.

    Quote Originally Posted by Bat 1 View Post
    Ran some type of Driver "Finder" App like Iobit Driver Booster ? Unlikely though it still may be possible (?) Windows or Broadcom could have given You the wrong Drivers for You Wi-Fi card. I'm prolly wrong cause I ain't that good with Software but I don't think Bcdtums.sys etc. should be running ?
    Broadcom doesn't provide the drivers to the user, in this case Dell does. Unlikely those drivers are bad.
    Apps like IOBit DB are not recommended, it is much better and safer to take care of drivers manually.
      My System SpecsSystem Spec

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