1) The BIOS: BIOS Version/Date Alienware A10, 7/13/2015
2) See if upgrading the BIOS improves stability: BIOS: A10 > A12
---Should I upgrade to A12 you mean?
3) Open file explorer > this PC > C: > in the right upper corner search for C:\windows\memory.dmp
4) If the memory.dmp file is < 2 GB then zip > post one drive or drop box share link into the thread
---I did this, but it won't let me open it nor find the folder so that I can find out how big the most recent file is.
0: kd> lmtsmn start end module name fffff800`1c200000 fffff800`1c288000 ACPI ACPI.sys Sat Feb 10 08:02:05 2018 (5A7F177D) fffff800`1c3d3000 fffff800`1c3eb000 acpiex acpiex.sys Thu Aug 22 04:37:47 2013 (5215F80B) fffff800`1dee2000 fffff800`1df72000 afd afd.sys Wed Jan 10 06:48:05 2018 (5A5627A5) fffff800`1e06b000 fffff800`1e084000 ahcache ahcache.sys Thu Mar 19 18:56:10 2015 (550B7E3A) fffff800`1e017000 fffff800`1e06b000 aswArPot aswArPot.sys Tue Jun 12 00:27:49 2018 (5B1F75F5) fffff800`1c09d000 fffff800`1c0d6000 aswbidsdrivera aswbidsdrivera.sys Sun Jun 10 14:48:37 2018 (5B1D9CB5) fffff800`1c5ba000 fffff800`1c5e9000 aswbidsha aswbidsha.sys Sun Jun 10 14:49:06 2018 (5B1D9CD2) fffff800`1c698000 fffff800`1c6e8000 aswbloga aswbloga.sys Sun Jun 10 14:49:08 2018 (5B1D9CD4) fffff800`1cfee000 fffff800`1cffc000 aswbuniva aswbuniva.sys Sun Jun 10 14:49:02 2018 (5B1D9CCE) fffff800`1d672000 fffff800`1d6ab000 aswHdsKe aswHdsKe.sys Tue Jun 12 00:31:55 2018 (5B1F76EB) fffff800`20a64000 fffff800`20a8f000 aswMonFlt aswMonFlt.sys Tue Jun 12 00:27:49 2018 (5B1F75F5) fffff800`1da00000 fffff800`1da1a000 aswRdr2 aswRdr2.sys Tue Jun 12 00:28:44 2018 (5B1F762C) fffff800`1d36f000 fffff800`1d383000 aswRvrt aswRvrt.sys Tue Jun 12 00:28:26 2018 (5B1F761A) fffff800`1da22000 fffff800`1db1a000 aswSnx aswSnx.sys Tue Jun 12 00:29:15 2018 (5B1F764B) fffff800`1d600000 fffff800`1d672000 aswSP aswSP.sys Thu Jul 12 10:03:54 2018 (5B4789FA) fffff800`1d314000 fffff800`1d36f000 aswVmm aswVmm.sys Tue Jun 12 00:28:30 2018 (5B1F761E) fffff960`00b2f000 fffff960`00b8f000 ATMFD ATMFD.DLL Thu Dec 14 02:21:36 2017 (5A3250B0) fffff800`1ddd7000 fffff800`1dde9000 BasicDisplay BasicDisplay.sys Thu Aug 22 04:39:31 2013 (5215F873) fffff800`1db79000 fffff800`1db86000 BasicRender BasicRender.sys Wed Nov 8 07:55:00 2017 (5A0328D4)
On many occasions the drivers.txt may not display the antivirus drivers.
This may be an additional layer or protection or remain an unknown?
@zbook what made you think Avast was still installed?
@toucan8 Given the history of all the times you have tried Driver Verifier with @axe0 I am not going to suggest that again. I did notice that the OP has wondered if Corsair might be involved. It is interesting that the last two crashes have both had the Corsair process icue.exe running. Is there anyway you can disable this (Corsair Utility Engine) and test?
Trying to do the things from post #62, but it's difficult when my computer keeps crashing before I can get a window open. It just crashed 3 times in a row, so I'm posting this really quickly before it does again and I'll go down the list from the previous post.Please update the progress with the steps in post #62
Read this link on how to perform a repair install or an in place upgrade install Windows 8
Download Windows 8.1 Disc Image (ISO File)
A repair install may fix underlying problems.
Another option is to create a backup image or clone followed by a clean install.