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BSOD due to ntoskrnl.exe (it's back again)


Posts
60
#21

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
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    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
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    Mozilla Firefox
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    Windows Defender
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    Printer: HP 1350

axe0

BSOD Kernel Dump Analyst
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2,436
#22
Update or reinstall the Realtek audio drivers and temporary remove McAfee.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
60
#23
What do you mean temporarily remove McAfee? As in, do a clean reinstall? I had MalwareBytes installed (trial version) and I read elsewhere that it can cause the BAD_POOL_HEADER to occur, so I uninstalled it yesterday.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
    Keyboard
    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
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    Printer: HP 1350

axe0

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2,436
#24
Temporary removing software means uninstall it while the problem is there in this case.


Windows 8 and up have by default Windows Defender, which is good enough if you use the basic ruless regarding security.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
60
#25

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
    Keyboard
    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
    Other Info
    Printer: HP 1350

axe0

BSOD Kernel Dump Analyst
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Posts
2,436
#26
Something different.

Install the latest nvidia display driver from Dell, reinstall if its already the latest.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
60
#27
Dell or nvidia? Crap I uninstalled nvidia with DDU and then reinstalled it from the nvidia driver website and I keep getting more BSOD. I think it's my CORSAIR keyboard or mouse but I don't know how to confirm it. Here are the latest dump files. I also removed McAfee with their uninstaller and reinstalled a new one (last week, prior to tampering with the nvidia drivers). View attachment PEGGY-Tue_08_22_2017_190410_18.zip
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
    Keyboard
    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
    Other Info
    Printer: HP 1350
Posts
60
#28

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
    Keyboard
    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
    Other Info
    Printer: HP 1350

axe0

BSOD Kernel Dump Analyst
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Posts
2,436
#29
Remove McAfee.

You need to keep it removed for a long time.
Temporary removing software means uninstall it while the problem is there in this case.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
60
#30

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
    Keyboard
    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
    Other Info
    Printer: HP 1350
Posts
60
#31
And another one. Damn. This can drive a person nuts. 25 crashes in one year. To give you some background, I system restored it to a prior time before the crashes, but it seems like it didn't do anything.

View attachment PEGGY-Wed_10_25_2017__85040_30.zip
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
    Keyboard
    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
    Other Info
    Printer: HP 1350

axe0

BSOD Kernel Dump Analyst
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Posts
2,436
#32
Has McAfee been removed properly?
Code:
Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
60
#33
I thought it was, but guess not. Is that's what's been causing my recent crashes? I hate them lol.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
    Keyboard
    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
    Other Info
    Printer: HP 1350
Posts
60
#34

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
    Keyboard
    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
    Other Info
    Printer: HP 1350

axe0

BSOD Kernel Dump Analyst
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2,436
#35
Please follow the below suggestions in the order posted.




Diagnostic Test
RAM

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.





Driver Reinstallation
NVIDIA

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial to do so :ar: NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums

Code:
1: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff801`4185a000 fffff801`42768000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed Aug  9 23:54:13 2017 (598B8485)
    CheckSum:         00EC4F12
    ImageSize:        00F0E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
60
#36
Here is the memtest, it found no errors after 8 passes. I also followed the instructions with DDU and then reinstalled NVIDIA drivers from their website. memtest_11.12.17.JPG
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
    Keyboard
    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
    Other Info
    Printer: HP 1350
Posts
60
#37

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
    Keyboard
    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
    Other Info
    Printer: HP 1350

axe0

BSOD Kernel Dump Analyst
VIP Member
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Posts
2,436
#38
Very likely due to an issue with the latest Windows Update updates (read, driver instability from 3rd party).

Please follow post #2 again to run driver verifier.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
60
#39
Ran it and nothing happened in 48hrs. Do I keep trying it? I thought the computer BSOD'd again but there was nothing saved as a dump.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
    Keyboard
    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
    Other Info
    Printer: HP 1350
Posts
60
#40

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Motherboard
    Alienware 0PGRP5
    Memory
    16GB
    Graphics Card(s)
    (1) NVIDIA GeForce GTX 760 Ti OEM (2) Intel(R) HD Graphics 4600
    Sound Card
    (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) Intel(R) Display Audio
    Monitor(s) Displays
    Acer R240HY (two of them)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD10EZEX-75M2NA0
    Keyboard
    Corsair K70 RGB RAPIDFIRE
    Mouse
    Corsair SABRE RGB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
    Other Info
    Printer: HP 1350

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