Solved Lenovo g50 no sound both speakers and earphone

Okay I will check headphone jack and other related parts and will be back. Thanks fireberd for your help and your precious time.
 

My Computer

System One

  • OS
    windows8
    Computer type
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    System Manufacturer/Model
    lenovo g500 note book
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    i5
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Lenovo G50-70 audio circuit board and schematics. Which components should be test? How do we test this audio chip?
Audio circuit Board.JPGg50-80 audio schematics.JPG
 

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model
    lenovo g500 note book
    CPU
    i5
    Memory
    4gb
    Graphics Card(s)
    2gb
    Browser
    google
I think the fault is not with this port because i have tried with this Audio Port cable removed
Audio port front.JPGAudio port back.JPG
 
Last edited:

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model
    lenovo g500 note book
    CPU
    i5
    Memory
    4gb
    Graphics Card(s)
    2gb
    Browser
    google
CX20752 Pin details with signals and numbers
cx20752.JPG
 

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model
    lenovo g500 note book
    CPU
    i5
    Memory
    4gb
    Graphics Card(s)
    2gb
    Browser
    google
I would think special test equipment is needed and at a minimum an oscilloscope. You could use the oscilloscope on Pins 23 and 24 to see if there is audio. However, that does not test the speakers or the circuitry (which could include the "small daughter board) which feeds the speakers and/or headphones. The schematics you have appear to be generic and not specific to your PC and how the output sound is actually routed. If there is audio on pins 22 and 23. Other than the use of a scope to check the output pins and possibly trace it through the PC I don't see much else you can test.
 

My Computer

System One

  • OS
    Win 10
    Computer type
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    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
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    Intel (i7 CPU)
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    RealTek Integrated
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    27" Dell SE2717HR
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    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
I am having only multimeters
 

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model
    lenovo g500 note book
    CPU
    i5
    Memory
    4gb
    Graphics Card(s)
    2gb
    Browser
    google
I don't think the multimeter will do much good for you.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
I believe you may find the fault within minutes If this laptop is with you but its 1000s kms away :) If i got valuable information I 'll be report back here. Thanks Fireberd for your help and sharing.
 

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model
    lenovo g500 note book
    CPU
    i5
    Memory
    4gb
    Graphics Card(s)
    2gb
    Browser
    google

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model
    lenovo g500 note book
    CPU
    i5
    Memory
    4gb
    Graphics Card(s)
    2gb
    Browser
    google
I did a search for the part number DR15233DI but did not come up with anything. On SOME (not all) laptops a small board such as that has the sound chip and if it were defective replacing the part will fix it. However, I can't find anything on that part so I can't say for sure if it is the sound chip and associated circuitry.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Okay let me replace this small board with new one and try. Have a great day
 

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model
    lenovo g500 note book
    CPU
    i5
    Memory
    4gb
    Graphics Card(s)
    2gb
    Browser
    google
I can't guarantee that is the sound module in that PC. Just that SOME have that.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
In its user's manual this small board is called usb and audio board. I think it may associate with vital parts of the audio system
 

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model
    lenovo g500 note book
    CPU
    i5
    Memory
    4gb
    Graphics Card(s)
    2gb
    Browser
    google
OK, Worth a try.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Last edited:

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model
    lenovo g500 note book
    CPU
    i5
    Memory
    4gb
    Graphics Card(s)
    2gb
    Browser
    google
Good to hear. Thanks for the update. ;)
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Here this defected cx20752 IC display no symptoms in device manager and have no error report, windows cannot detect this dead IC except no sound. This was the problem that cause lots of confusions in troubleshooting and diagnosing.
 

My Computer

System One

  • OS
    windows8
    Computer type
    Laptop
    System Manufacturer/Model
    lenovo g500 note book
    CPU
    i5
    Memory
    4gb
    Graphics Card(s)
    2gb
    Browser
    google
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