how to solve this document may be truncated or incomeplete

[Wynona]

1 year ago
i transferred photos to my desktop
and to my friend laptop
the photos was clear and no purple lines in both my desktop and my friend laptop
but last month when i was watching all my photos and then i discovered the purple lines i thought it's may be the monitor so i transfer some photos to my laptop but i saw the same purple line so i thought it's the camera but the same photos in my friend laptop does not have purple lines so this means photos got corrupted in my hard drive

OK, I believe this is a self-built computer that either you had built or built yourself. Nice System, BTW. Since you've ruled out the monitor, it's very possible it's your video card.

I'm going on the assumption that you built the computer, so in order to troubleshoot the video card, unplug the electrical cord from the back of the computer. For safety's sake, unplug everything else from the computer. Open the case and locate the video card, being sure it's unplugged from the monitor. Now, press down gently on the video card to be sure it's securely seated in the slot. While you're inside the case, clean out any cobwebs and/or dust bunnies you find. Now check all other connections, since it's easy to move things while inside.

Now, before closing the case, hook everything back up and boot the computer. Using one of your SD cards with photos on it, create a Test folder and copy two or three photos to the desktop. Check to see if they're better than they've been.

If this doesn't work, go to Device Manager and try updating the drivers or even uninstalling the drivers and letting Windows reinstall them.

If none of these options work, your video card is most likely going out, as Broe said.

how can video card made photos corrupted

The video card is an integral part of your computer and controls graphics.

 

[thebitw434]

OK, I believe this is a self-built computer that either you had built or built yourself. Nice System, BTW. Since you've ruled out the monitor, it's very possible it's your video card.

I'm going on the assumption that you built the computer, so in order to troubleshoot the video card, unplug the electrical cord from the back of the computer. For safety's sake, unplug everything else from the computer. Open the case and locate the video card, being sure it's unplugged from the monitor. Now, press down gently on the video card to be sure it's securely seated in the slot. While you're inside the case, clean out any cobwebs and/or dust bunnies you find. Now check all other connections, since it's easy to move things while inside.

Now, before closing the case, hook everything back up and boot the computer. Using one of your SD cards with photos on it, create a Test folder and copy two or three photos to the desktop. Check to see if they're better than they've been.

If this doesn't work, go to Device Manager and try updating the drivers or even uninstalling the drivers and letting Windows reinstall them.

If none of these options work, your video card is most likely going out, as Broe said.

how can video card made photos corrupted

The video card is an integral part of your computer and controls graphics.

but the corrupted pictures in other devices still corrupted so how video card cause this

 

[Wynona]

Once corrupted, the photos cannot be repaired. That's why I asked if the photos are still on the SD card. If they are, you can probably copy them to your laptop and they will be fine. But you will never be able to take the pictures off your desktop and have them be correct until you correct what's wrong. Once copied to the laptop and you see that they're OK, then you can remove them from the SD card.

Whether it's actually the video card, something caused the corruption. And unless you find the cause, you will never be able to view or edit photos on that computer again. Although I can tell you how to check things out, I cannot tell you how to fix the problem except to tell you to take it to a professional and have the computer and video card checked out.

 

[thebitw434]

how i can back up photos to prevent the fine photos getting corrupted again

 

[Wynona]

Leave them on your SD card. Only copy them to another computer until you know they're OK. When you copy the photos, you make another copy of them and the original stays on the SD card.

You can also buy an external hard drive and put them on there, but you should attach it to your laptop and not your desktop.

If it were me, I would get a couple more SD cards for my cameras and leave the photos on the old ones until the computer is fixed.

When you have your desktop checked out, have the SD slot/port checked too. I'm not too sure that it's bad, since you say you've downloaded photos from the Internet and they're also bad. But it doesn't hurt to check.

 

[broe23]

Also a bad USB port or bad cable can be the issue. These things are hard to pin point down, without trial and error. Download Xubuntu 14.04 and run it as a Live-DVD. See if the issue still shows up in there when you download the photos. Try also going to another computer and see if the same thing shows up on there when you download the photos. If it does not. Then we can rule out the SD card, Camera and cables as suspect. We can then start pointing fingers at the Display drivers.

I would though remove the current display driver and install the up to date one from the manufacturer website. Do not use the Microsoft Display driver.

These things have a way of making you end up having the computer run your life for a couple of days to a week. I have been where I have stayed up two days straight working on issues. All due to I would find a solution and then find out that solution would not work.

Also run a S.M.A.R.T. test on your hard drive, just to make sure that there is no problems.

Can you post a video to Youtube and just share it here? That way we can see you going through all sequences and see first hand what you are seeing on your display. That would include taking a picture with the camera of something. Say a soda can or a picture of something on your wall.

Without being there with you. We could keep this thread alive for months. Trying to figure out what is the culprit. We could guess GPU, RAM, bad Inverter on the monitor, bad SD card, bad USB cable, Bad Camera, etc..

Lets get this to the end, then keep beating it to death.

 

[Wynona]

Also a bad USB port or bad cable can be the issue. These things are hard to pin point down, without trial and error. Download Xubuntu 14.04 and run it as a Live-DVD. See if the issue still shows up in there when you download the photos. Try also going to another computer and see if the same thing shows up on there when you download the photos. If it does not. Then we can rule out the SD card, Camera and cables as suspect. We can then start pointing fingers at the Display drivers.

Hi Broe:

He's copied photos from his SD card to his friend's laptop and there are no artifacts there; TheBit and I have pretty much ruled out the SD card, cameras and cables as the culprit.

I would though remove the current display driver and install the up to date one from the manufacturer website. Do not use the Microsoft Display driver.

Yeah, I told him to go to Device Manager and update/uninstall drivers and let Windows reinstall them. Earlier, though, he told me his video card drivers are all up to date. Quite frankly, I would try both the Microsoft and AMD drivers. Thinking on it, though, it looks as if his video card is a bit long in the tooth, since mine is similar, except HD 8570 in an AMD system. Which brings another thought, although I won't credit it too much: The OP has an Intel CPU with an AMD graphics card; probably nothing to think on, but I've found stranger conflicts.

These things have a way of making you end up having the computer run your life for a couple of days to a week. I have been where I have stayed up two days straight working on issues. All due to I would find a solution and then find out that solution would not work.

Well, I haven't stayed up all night, but I have worked on the problem in my dreams; found a couple of solutions there.

Also run a S.M.A.R.T. test on your hard drive, just to make sure that there is no problems.

Ah, I didn't think of that; good thought.

Can you post a video to Youtube and just share it here? That way we can see you going through all sequences and see first hand what you are seeing on your display. That would include taking a picture with the camera of something. Say a soda can or a picture of something on your wall.

Curious . . . what will that show that we wouldn't see in downloaded photos?

Without being there with you. We could keep this thread alive for months. Trying to figure out what is the culprit. We could guess GPU, RAM, bad Inverter on the monitor, bad SD card, bad USB cable, Bad Camera, etc..

Lets get this to the end, then keep beating it to death.

The real bottom line here, Broe, is that English doesn't seem to be TheBit's first language. Not a bad thing at all, but sometimes hard to get our thoughts (his and ours ) to run on the same wave length. As an aside, he's far smarter in the language area than I, since I only have the one language.

 

[Wynona]

Hi Again, TheBit

Here's a link to a tutorial that will help you to diagnose your video card:

Graphics Card Problems - Diagnose - Windows 7 Help Forums

I hope this will help you see if there's something wrong with it. Although the tutorial starts off as Windows 7, it includes Windows 8.1 too.

 

[thebitw434]

Hi Again, TheBit

Here's a link to a tutorial that will help you to diagnose your video card:

Graphics Card Problems - Diagnose - Windows 7 Help Forums

I hope this will help you see if there's something wrong with it. Although the tutorial starts off as Windows 7, it includes Windows 8.1 too.

 

[thebitw434]

Also run a S.M.A.R.T. test on your hard drive, just to make sure that there is no problems.

Good idea

 

[thebitw434]

 

[Hopachi]

how can i back up photos ?

For example by copying them over to another disk.

Ignore the colored stripes as they make part of the photos now.
If you are pleased with the batch processed images where the stripes were removed, then keep these and backup them instead.

With the backup to another disk you ensure the integrity if you suspect the first disk to be defect. And if the disk is defect, chances are that it will add stripes again to the already fixed/cropped versions.

Good luck.

 

[Wynona]

Hi Again, TheBit

Here's a link to a tutorial that will help you to diagnose your video card:

Graphics Card Problems - Diagnose - Windows 7 Help Forums

I hope this will help you see if there's something wrong with it. Although the tutorial starts off as Windows 7, it includes Windows 8.1 too.

View attachment 44337 View attachment 44338

Broe?

 

[thebitw434]

broe23 ?

 

[Wynona]

broe23 ?

I was asking Broe to translate the samples you showed.

 

[thebitw434]

broe23 ?

I was asking Broe to translate the samples you showed.

Still Waiting

 

[Wynona]

I don't know how often Broe comes online to the forums, so we may have to wait awhile.

 

[broe23]

Your drive is on its last legs. Time to replace it.

 

[thebitw434]

Your drive is on its last legs. Time to replace it.

Anyway to fix the Hard drive ?
How long the hard drive will live ?

 

[broe23]

No knowing how much longer it will live. As for fixing it. Pull the data off and mirror to another drive. Right now you can get the Crucial M500 480gb SSD for $230 at Newegg.com Newegg.com - crucial m500 As for transferring the data, there is a couple of ways. ToDo Workstation will allow you to mirror the image from that larger drive to the smaller drive. Or you can get the transfer kits, that come with a USB to SATA adapter and software. You are basically paying for the software in those transfer setups.

Last computer I worked on that had a failing drive. It could have probably ran for another good six months before completely dying. The problem with that one, was failing sectors.