I wasn't familiar with this brand, but nothing else was available and my wife wanted her wifi.
I know it was very stupid of me to let someone into my computer. I knew better and did it anyway.
Do you know if it would have been possible for him to get into/infect any other devices on my network?
I bought a new Netgear router this morning and had problems with their Nighthawk phone app. A popup said I had an error and had a number to call.
I called and a guy said I had a problem with the network. I thought this was legit Netgear tech support,which is no excuse, but when he asked me if...
Thanks for the reply. I'm ok with the all Users now.
I still don't understand why a disk I had just burned with only one thing on it would ask to install something else, but macht nichts.
I thought I was hacked, but I ran all the programs at Major Geek's Malware help forum and he says no. Is it normal for all the programs I have installed, to be in C:/urers/all users?
I also have another Windows 8.1 Pro computer on my network that I used Diskpart to "Clean" and then found 3...
I have the Edge update and I don't have Edge. I turned off the MS Explorer (uninstalled/deactivated) and searched for updates and it's still there.
It says it's important so I wanted to check if it's ok to hide and ignore it. Thanks for your help.
I haven't installed and there is not a VPN installed, but in my Windows firewall it shows passthrough for CheckPoint.VPN and f5.vpn.client.
Is there some legit reason for them to be there?
I uninstalled Spybot in my wife's Win 8.1 computer.
It seems to have reinstalled itself once. I uninstalled it again and ran CCleaner.
Something else popped up, but she closed it and told me later.
I typed Spybot into Windows search and hit enter and a file came up that I don't have in my 8.1...
I did have nst-26-9267.86_ in my downloads and it wasn't showing the .iso. I think when I downloaded it i may have double clicked on it, thinking it was a program install. I don't remember anything asking to mount it though. Thank you so much for the help.
I was looking in Disk Management and It is showing a G: and it is showing it as CD-ROM 1, DVD, 3.23GB. It says it is nst-26-9267.86_. I don't know where it came from or how it got there. Should I format the G: drive?