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Microsoft Account - Change Email Address in Windows 8

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  1. #1
    Microsoft Account - Change Email Address in Windows 8

    Microsoft Account - Change Email Address in Windows 8
    How to Change Email Address of Your "Microsoft Account" in Windows 8 and 8.1
    Published by Brink is offline
    09 Sep 2012
    Default Microsoft Account - Change Email Address in Windows 8

    How to Change Email Address of Your "Microsoft Account" in Windows 8 and 8.1

    information   Information
    Microsoft account lets you use a single account for many email addresses. Each of these email addresses is called an alias.

    An alias is an additional email address that uses the same inbox, contact list, and account settings as the primary alias. You can sign in to your Microsoft account with any alias—they all use the same password. You can send email from an alias whether you’re using Outlook.com, a mail app like Outlook or devices such as a phone.

    Your Microsoft account's primary alias appears on Microsoft devices, such as the Windows 8 PC, Xbox, or phone. While you can change your primary alias, the best option for most people is to simply add a new alias.

    For Aliases FAQs, see:




    This tutorial will show you how to change or update the "primary alias" email address of your Microsoft account in Windows 8, Windows RT, Windows 8.1, and Windows RT 8.1.

    Note   Note
    When you change (rename) to a new primary alias email address for your Microsoft account, you don't lose your old alias and you keep all of your data - such as your inbox, profile information, and contacts. The email address of the old primary alias will still be listed as an alias for your Microsoft account, but just no longer the primary alias. You can still use the old primary alias email address to sign in and send and receive mail.

    It will take an hour or more for the email rename to be finalized. You will receive an email notification to the alternate email address in your Microsoft Account profile to notify you that the change has occurred.

    It might take up to 48 hours for your new primary alias email address to appear across all devices and services. Also, some of your friends might appear offline until they sign out and sign back in.





    Here's How:

    1. Do either step 2, 3, or 4 below for what method you would like to use.


    2. To Go Directly to Your Microsoft Account Settings Online from any Computer

    A) Click/tap on the link below to sign in to your Microsoft "Account summary" page, and go to step 5 below.


    3. Use "PC Settings" while Signed in to Your Microsoft Account in Windows 8
    NOTE: This step is for Windows 8 and Windows RT editions.

    A) Open PC settings, click/tap on Users on the left side, click/tap on the More account settings online link at the top of the right side, and go to step 5 below. (see screenshot below)

    Click image for larger version

    4. Use "PC Settings" while Signed in to Your Microsoft Account in Windows 8.1
    NOTE: This step is for Windows 8.1 and Windows RT 8.1 editions.

    A) Open PC settings, and click/tap on Accounts on the left side. (see screenshot below)

    Click image for larger version

    B) Click/tap on Your account on the right side, click/tap on the More account settings online link at the top of the right side, and go to step 5 below. (see screenshot below)

    Click image for larger version

    5. If this PC or device is not a trusted device, then you will be prompted to enter and submit a security code sent to your phone or alternate email address. (see screenshots below)

    Click image for larger version

    Click image for larger version

    6. In Internet Explorer, or your default web browser, click/tap on the Add or change aliases link under Account aliases. (see screenshot below)

    Click image for larger version

    7. Click/tap on Rename under your (primary alias). (see screenshot below)

    Note   Note
    You will not be able to use any email addresses that are currently added as an alias for your Microsoft account listed under "Account aliases" in the screenshot below.

    If you wish to make one of your current aliases the primary alias, then you will need to remove it as an alias first, then use step 11 or 12 below to add it as your primary alias.


    Click image for larger version

    8. Click/tap on Yes, rename my primary alias. (see screenshot below)

    Click image for larger version

    9. Sign in to your Microsoft account with your new email address and password. You can close the web browser when finished. (see screenshot below)

    Click image for larger version

    10. Do step 11 or 12 below for what you would like to do.

    11. To Create a New Email Address to Use as your Primary Alias

    A) Select (dot) Create a new email address as your primary alias. (see screenshot below)

    B) Select if you want a new hotmail.com, live.com, or outlook.com address.

    C) Type in a name you want, click/tap on Rename primary alias, and go to step 13 below.

    Click image for larger version

    12. To Use an Existing Email Address as your Primary Alias
    NOTE: You can use any existing valid email address (ex: gmail, live, outlook, etc...) of yours that you like.

    A) Select (dot) Use an existing email address as your primary alias, type in the email address you want to use, and click/tap on Rename primary alias. (see screenshot below)

    Click image for larger version

    B) Check your email. You will receive an email notification to your alternate email address in your Microsoft Account profile to notify you that the change has occurred. You do not need to do anything unless it's not correct. (see screenshot below)

    Click image for larger version

    C) Go to step 13 below.

    13. Click/tap on OK. (see screenshot below)

    Click image for larger version

    14. Switch to a local account using the user name it gives you.

    15. Switch to a Microsoft account using your new primary alias email address from step 11 or 12 above.




    That's it,
    Shawn


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  2. #1



    Junior Member

    Join Date : Nov 2013
    Posts : 2
    windows 8.1
    New Zealand


    do I have to remove my old email address before i can chance to the new one


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  3. #2
    Brink's Avatar

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    Join Date : Jul 2009
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    Hello Philnz,

    You would only need to add the new email address, and make it your primary alias. You don't have to remove the old email address unless you don't want it as an alias for the Microsoft account.

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  4. #3



    Junior Member

    Join Date : Sep 2014
    Posts : 16
    Windows 8.1 64 bit
    USA us tennessee


    It won't allow me to change to a different email address.

    Click image for larger version
    Last edited by Brink; 11 Sep 2014 at 02:19 PM. Reason: blacked out your email address in image
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  5. #4
    Brink's Avatar

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    Hello Smallz,

    That error means that you have already added that specific email address as an alias for your Microsoft account.

    Microsoft Account Aliases - Add or Remove

    You should be able to change your primary alias to be that email address instead to use it. The tutorial is for both Windows 7 and Windows 8.

    Microsoft Account Primary Alias Email Address - Change - Windows 7 Help Forums
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  6. #5



    Junior Member

    Join Date : Oct 2014
    Posts : 7
    Windows 7 Ultimate


    Hello,

    I searched through forums for a post but I couldn't find anything about what I need, I guess this might be good place to ask what I needed to know.

    Anyway, I have registered Microsoft account with quite old email which is no longer used (I do not have access to it anymore) and I had created second MA with the email I'm using mostly, however I didn't try to change my email on my old MA account before creating second one. I requested second account to be closed few months ago in hope that my email I use mostly will be freed up so I can use it on that old MA account. To my misfortune, it can not be reused, whenever I try to add my email to old MA account to replace old email I can no longer access, I get message that email (alias) I'm trying to add is already taken even though I had it deleted.

    Can I contact anyone to have my primary alias on my Microsoft account changed to the one I had used in different (now closed) Microsoft account. I do not want to create yet another email account that I could use.

    Thanks in advance.
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  7. #6
    Brink's Avatar

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    Hello Darkemis, and welcome to Eight Forums.

    If I understand you correctly, you should be able to just forget about your old Microsft account, and create a new Microsoft account in Windows for the current email address to use instead.

    User Account - Add a New User in Windows 8
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  8. #7



    Junior Member

    Join Date : Oct 2014
    Posts : 7
    Windows 7 Ultimate


    Hello,

    I apologize for not stating this in my earlier post, I forgot to mention that this is about online account on https://login.live.com, the reason I do not wish to close that account is because I have tied live.xbox account on it and I assume if I close that old account that I'd lose my current gamertag. I accidentally used my new email for new account, and now I can't add it on that old Microsoft account, I tried contacting support on xbox.live a while ago and they said that they can't do anything about MA. Since then I've been trying to find a way to contact support that can help me with adding alias to online MA but I can't find it anywhere, so I had to try and post my issue here in hope to get some help with it or at least be pointed in right direction to get help with my issue.
    Last edited by Darkemis; 2 Weeks Ago at 09:35 AM.
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  9. #8
    Brink's Avatar

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    I'm not sure that you would be able to add an email address of another Microsoft account as an alias to another Microsoft account.
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  10. #9



    Junior Member

    Join Date : Oct 2014
    Posts : 7
    Windows 7 Ultimate


    Quote Originally Posted by Brink View Post
    I'm not sure that you would be able to add an email address of another Microsoft account as an alias to another Microsoft account.

    Even though that other account with email I wanted to use is deleted? I got confirmation email that said account was closed, so I though I can reuse email.

    Can I try contacting someone that might be able to change it, if so who should I contact? Also If there is a way I'd like to keep phone calls as "not desired" option since I'm outside US.
      My System SpecsSystem Spec

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Microsoft Account - Change Email Address in Windows 8
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