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Microsoft Account - Verify in Windows 8.1

  1. #1
    Microsoft Account - Verify in Windows 8.1

    Microsoft Account - Verify in Windows 8.1
    How to Verify or Recover your Microsoft Account in Windows 8.1
    Published by Brink is online now
    11 Dec 2013
    Default Microsoft Account - Verify in Windows 8.1

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    Join Date: Jul 2009
    Posts: 22,576

    How to Verify or Recover your Microsoft Account in Windows 8.1


    information   Information
    Occasionally, Microsoft might ask you to verify your security info again—for example, if you haven’t signed in for a long while. This is just Microsoft's way to double-check whether your security info is current, and to help prevent a hacker from accessing your sensitive info by pretending to be you. It won’t happen every time.

    Microsoft uses security info that you provide to raise the security level of your Microsoft account by associating it with multiple forms of identification. This makes unauthorized access to your Microsoft account substantially more difficult. Also, if you ever forget your password or someone tries to access your account, we’ll be able to reach you to reestablish appropriate control of your account.

    Security info helps to make unauthorized access to your account substantially more difficult. This info includes:


    For more information, see: Microsoft account security info: FAQ


    This tutorial will show you how to recover or verify your Microsoft account identity in Windows 8.1 and Windows RT 8.1.




    Here's How:

    1. Open PC settings, and click/tap on Accounts. (see screenshot below)

    Click image for larger version

    2. Click/tap on Your account on the left side, and click/tap on the Verify link under "You need to verify your identity." on the right side. (see screenshot below)

    NOTE: If you do not have a Verify link, then your Microsoft account is currently verified, and you can go to step 10 below.

    Click image for larger version

    3. Type your Microsoft account password, and click/tap on OK. (see screenshot below)

    Note   Note
    If you forgot or lost your password, then you can click/tap on the Can't access your account? link to go to step 5B in OPTION TWO of the tutorial below instead to reset your Microsoft account password.

    How to Change or Reset Password of Your Microsoft Account in Windows 8 and 8.1


    Click image for larger version


    4. If you did not set up two-step verification for your Microsoft account, then go to step 10 below.


    5. If you did set up two-step verification for your Microsoft account, then do step 6, 7, 8, or 9 below for how you would like to receive a security code to verify your account.

    Note   Note
    If you added this PC as a trusted device, then you may not always be asked to do two-step verification to get a code.

    The options you have available to receive your code will depend on what security info you added to your Microsoft account.




    6. To Receive your Code by Text Message to a Phone

    A) In the drop down menu, select the Text (your phone number) option, and click/tap on Next. (see screenshot below)

    Click image for larger version

    B) Enter the code sent as a text message to your phone, click/tap on Submit, and go to step 10 below. (see screenshots below)
    NOTE: If this option should fail, then click/tap on Use a different verification option, and go to step 5 above.

    Click image for larger version

    Click image for larger version

    7. To Receive your Code by Automated Phone Call

    A) In the drop down menu, select the Call (your phone number) option, and click/tap on Next. (see screenshot below)

    Click image for larger version

    B) Enter the code given to you over the phone, click/tap on Submit, and go to step 10 below. (see screenshot below)
    NOTE: If this option should fail, then click/tap on Use a different verification option, and go to step 5 above.

    Click image for larger version

    8. To Receive your Code by Email

    A) In the drop down menu, select the Email (your email address) option, and click/tap on Next. (see screenshot below)

    Click image for larger version

    B) Enter the code sent to you in an email, click/tap on Submit, and go to step 10 below. (see screenshots below)
    NOTE: If this option should fail, then click/tap on Use a different verification option, and go to step 5 above.

    Click image for larger version

    Click image for larger version

    9. To Recover your Account with your Recovery Code
    NOTE: You would only want to use this option if you were unable to use the options in step 6, 7, and 8 above to get a security code, and already set up your recovery code.

    A) In the drop down menu, select the I don't have these any more option, and click/tap on Next. (see screenshot below)

    Name:  Recovery_Code-1.jpg
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    B) Enter your recovery code, and click/tap on Use recovery code. (see screenshots below)

    Name:  Recovery_Code-2.jpg
Views: 53310
Size:  32.2 KB

    Click image for larger version

    C) Enter an email address that's not currently associated with your Microsoft account to send a security code to, and click/tap on Next. (see screenshot below)

    Click image for larger version

    D) Enter the code sent to you in an email, and click/tap on Verify. (see screenshots below)

    Click image for larger version

    Click image for larger version

    E) You will now be provided with a new replacement recovery code. Write down or print your new recovery code, and click/tap on Next. (see screenshot below)

    WARNING: Your recovery code is only helpful if you've printed it or written it down somewhere safe, separate from your PC or device, before there's a problem.

    Click image for larger version

    F) Your Microsoft account has been recovered. You can either click/tap on Done to be finished, or click/tap on Enable two-step verification to turn it on. (see screenshot below)

    Click image for larger version

    G) Go to step 1 to make sure that your Microsoft account is verified.

    10. Your Microsoft account has been verified. (see screenshot below)

    Click image for larger version


    That's it,
    Shawn


    Related Tutorials



  2. #1


    Posts : 7
    Windows 8.1

    Can't verify


    When I try to verify my account I get this message: We can't connect to the service right now. Check your network connection or try this again later.
    I've been trying to do this for days now and I can't figure it out, do you have any solutions?

      My System SpecsSystem Spec

  3. #2


    Posts : 22,576
    64-bit Windows 10


    Hello CiD, and welcome to Eight Forums.

    Are you using a proxy?
      My System SpecsSystem Spec

  4. #3


    Posts : 7
    Windows 8.1


    I assume so, it's turned on. But I don't know anything about that stuff
      My System SpecsSystem Spec

  5. #4


    Posts : 22,576
    64-bit Windows 10


    If you're using a proxy server to connect to the internet, then that would be why.

    Using authenticated proxy servers together with Windows 8

    Try again without using a proxy, and use a direct connection through your ISP to see if you are able to verify then.
      My System SpecsSystem Spec

  6. #5


    Posts : 7
    Windows 8.1


    How would I go about doing that?

    When I turn the proxy server off it just comes back on. Is there another way to do it other than through the change pc settings?
    Last edited by Brink; 22 Jul 2014 at 13:45. Reason: Merged
      My System SpecsSystem Spec

  7. #6


    Posts : 22,576
    64-bit Windows 10


    You can also turn off proxy through Internet Options like below.

    Change proxy server settings in Internet Explorer - Windows Help

    Click image for larger version
      My System SpecsSystem Spec

  8. #7


    Posts : 7
    Windows 8.1


    It comes straight back on when I do that too
      My System SpecsSystem Spec

  9. #8


    Posts : 22,576
    64-bit Windows 10


    Set to have Automatically detect settings and Use automatic configuration script turned off?
      My System SpecsSystem Spec

  10. #9


    Posts : 7
    Windows 8.1


    I tried that too. It doesn't give me the option to click 'apply' either.
      My System SpecsSystem Spec

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