Windows 8 and 8.1 Forums


No sound or display notification about recieving new email

  1. #1



    Junior Member

    Join Date : Aug 2012
    Posts : 3
    Windows 8

    No sound or display notification about recieving new email


    There's a wierd bug in Windows 8 dreamspark edition. Iam not getting any notification (sound or display) about incoming email, even when it is allowed in options. Other notifications (messaging) is working correctly. Any thoughts?

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  2. #2
    Brink's Avatar

    Administrator



    Join Date : Jul 2009
    Posts : 16,558
    64-bit Windows 8.1 Enterprise (RTM)
    USA us texas


    Hello Penc0, and welcome to Eight Forums.

    What email client program are you using?

    In Windows 8, there is a new Desktop Mail Notification sound event in addition to the usual New Mail Notification sound that needs to be set with the sound you want. The default sound can easily be missed when played.

    Mail Notification Sound - Change in Windows 8


    Click image for larger version

    Hope this helps,
    Shawn
    Last edited by Brink; 28 Jan 2013 at 11:46 PM. Reason: added tutorial link
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  3. #3



    Junior Member

    Join Date : Aug 2012
    Posts : 3
    Windows 8


    Thx for reply.

    Iam trying build-in mail client in Metro, iam using there both Live and Google account, and still any sound or display notification there. For example, when someone send me message via facebook, messenger in Metro make audio and visual notification about new message.
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  4. #4
    Brink's Avatar

    Administrator



    Join Date : Jul 2009
    Posts : 16,558
    64-bit Windows 8.1 Enterprise (RTM)
    USA us texas


    Yeah, I haven't got any sounds or toast notifcations for the Mail app either despite being turned on. So far I've only gotten the live tile update on Start, and live notification icon on the Lock screen.

    Apps - Turn Live Tiles On or Off in Windows 8
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  5.   

  6. #5



    Junior Member

    Join Date : Aug 2012
    Posts : 3
    Windows 8


    Well, I thought i have it, but still not working after all. There was a option in mail -> settings -> accounts -> show notifications for this account, that i had turned off for both Live and Gmail account. I allowed that on each account, but notification is still not working. I hope this is just an issue with dreamspark version and will be fixed on octobers full version, becouse so far Iam more than pleased with new Windows 8
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  7. #6
    Brink's Avatar

    Administrator



    Join Date : Jul 2009
    Posts : 16,558
    64-bit Windows 8.1 Enterprise (RTM)
    USA us texas


    Unfortunately, I'm using the Windows 8 Pro RTM with it doing the same.
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  8. #7



    New Member

    Join Date : Sep 2012
    Posts : 1
    Win8, Linux Mint 13


    I just found this thread via google...
    For me the notifications are working after "mail -> settings -> accounts -> show notifications for this account".
    I have only tried it with my gmail acc, works for me.

    Mail App Email Notifications - Turn On or Off in Windows 8

    I use: Windows 8 dreamspark 64bit german. I also have activated the messaging app and connected it with facebook. It sounds weird i know but maybe that had something to do with it...
    Last edited by Brink; 20 Jun 2013 at 11:01 AM. Reason: added tutorial link for more info
      My System SpecsSystem Spec

  9. #8



    New Member

    Join Date : Jan 2013
    Posts : 1
    Win 8
    USA


    Hi
    I just joined a moment ago so I could post this.
    I had the same problem - Since updating my new Win7 computer to Win 8 2 days ago, I noticed I was getting emails in my email client (Thunderbird), but not hearing the soundbite I'd assigned to it just a few days ago (Gene Wilder's cry of "It's Alive!" from Young Frankenstein), and Googled it for a solution - nothing concrete in any of the first 5 or 6 pages of links, so I tried a few things myself. Found a fix that worked for me, and wanted to share.
    I did check and verify that both Thunderbird's options and Windows 8's Sound applet in the control board were set to use te sound bit, but I noticed that in the sounds tab form the control panel, only about 30% of the installed files would play from there, so that got me thinking that some WAV files might be in a format that Windows 8 couldn't play, and that was causing the problem; Windows 8 was trying to play the file, but not interpreting it as sound.
    I downloaded and installed Windows 8 codecs pack from MajorGeeks site (being careful not to install the stuff that tries to piggyback into your system with the install, a tool bar, popup ad/coupon program, home page change, etc). Then I downloaded and installed the Windows 8 drivers for my audio chip from the HP site. Rebooted, and all seems fine now.
    Hope this helps someone else.
      My System SpecsSystem Spec

  10. #9



    New Member

    Join Date : Jun 2013
    Posts : 1
    Windows 8 Pro


    Quote Originally Posted by sorny View Post
    I just found this thread via google...
    For me the notifications are working after "mail -> settings -> accounts -> show notifications for this account".
    I have only tried it with my gmail acc, works for me.

    Mail App Email Notifications - Turn On or Off in Windows 8

    I use: Windows 8 dreamspark 64bit german. I also have activated the messaging app and connected it with facebook. It sounds weird i know but maybe that had something to do with it...
    This worked for me.
    Thanks.
    Last edited by Brink; 20 Jun 2013 at 11:01 AM. Reason: updated quote
      My System SpecsSystem Spec

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