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Windows Update shows error 80070BC9, updates fails

  1. #11


    Posts : 11
    Windows 7, 8.1, 10


    One time. Now I have to go, but I will continue searching tommorow.

      My System SpecsSystem Spec

  2. #12



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    Try the following a few times (4 to 5 or so)
    1. In admin command prompt: sfc/scannow
    2. After sfc/scannow has finished reboot.
    3. Try sfc/scannow again.
    4. If sfc/scannow reports a problem it can't fix, reboot and go to 1.


    If after a few times the problem still persist, try in admin command prompt: DISM /Online /Cleanup-Image /RestoreHealth
    This dism commands may take quiet a while to finish and it may look like its frozen at 20%, please let it run.
      My System SpecsSystem Spec

  3. #13


    Posts : 11
    Windows 7, 8.1, 10


    dism.log

    I wish I knew what the hell is going on with this notebook. Why, Asus, you never did this to me!
      My System SpecsSystem Spec

  4. #14



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    The log is in a language I and most users can't understand.
    Did restorehealth finish succesful?
      My System SpecsSystem Spec

  5. #15


    Posts : 11
    Windows 7, 8.1, 10


    No, returned an error and returned to original state after rebooting. Even I don't understand that log, because I am from Czech Republic, not China or whatever it was. I am confused so bad.
      My System SpecsSystem Spec

  6. #16



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    Please copy and paste the following commands in admin command prompt.
    Code:
    Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause
    Reboot when it has finished and try sfc/scannow again.
    Again, this may take some time to finish, please let it run.
      My System SpecsSystem Spec

  7. #17


    Posts : 11
    Windows 7, 8.1, 10


    Error 3017, corrupted files, error 3017, corrupted files, press any key to continue...
      My System SpecsSystem Spec

  8. #18



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    The problem is thus more complicated than I suspected.
    Please read this thread SFC SCANNOW and DISM RESTOREHEALTH
      My System SpecsSystem Spec

  9. #19


    Posts : 11
    Windows 7, 8.1, 10


    Nope, didn't work. Tried even PowerShell way, no exception.
      My System SpecsSystem Spec

  10. #20


    Posts : 2,690
    Windows 3.1 > Windows 10


    delete the current Dism.log
    run the DISM / scanhealth command
    post new dism.log as dism.txt
      My System SpecsSystem Spec

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Windows Update shows error 80070BC9, updates fails
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