Windows 8 and 8.1 Forums


Please Read: Activation troubleshooting

  1. #41


    Posts : 3
    windows 8.1 pro


    Hi Superfly,

    The seller gave me a new key and I was able to activate the windows (8.1 pro). Thanks for your suggestions and help.

    Have a different problem now. I am unable to upgrade to win 10 ( I bought the 8.1 pro as win 10 is not available around here). Have done all the updates but not able to see the get windows logo/app in my taskbar.

    Any suggestions from your end would be nice.

    Thanks again.

      My System SpecsSystem Spec

  2. #42


    Quote Originally Posted by DrSaif View Post
    Hi Superfly,

    The seller gave me a new key and I was able to activate the windows (8.1 pro). Thanks for your suggestions and help.

    Have a different problem now. I am unable to upgrade to win 10 ( I bought the 8.1 pro as win 10 is not available around here). Have done all the updates but not able to see the get windows logo/app in my taskbar.

    Any suggestions from your end would be nice.

    Thanks again.
    Hi DrSaif,

    Good to hear you have activated Windows 8...

    Please see the various options regarding upgrading to Windows 10 at the link below.

    Windows 10 - Upgrade Installation - Windows 10 Forums
      My System SpecsSystem Spec

  3. #43

    Windows 8 OEM License


    Hi everyone,

    I have a problem activating windows 8 too..

    It is an Acer Aspire V5 with an oem key of windows 8, preinstalled.
    Now it shows that the product id is not available and it isn't possible to me to activate windows 8 because of this. the installation of windows updates also fails. I downloaded the tool mentioned in the first post and here is the result:

    Windows Diagnostic Information
    ------------------------------

    Tool Version: 6.2.9200.16384
    Licensing Status: Unlicenced
    Licensing Status Reason: 0xC004F014
    Local Genuine State: Invalid Licence
    Local Genuine Result P: 0
    Last Online Genuine Result: 0x00000000
    Grace Time Minutes: 0
    Total Grace Days: 0
    Validity Expiration:
    Active Partial Product Key: PYQHT
    Active Product Key Pid2: 00179-60941-62331-AAOEM
    O S Version: 6.2.9200.2.00010300.0.0.101
    Product Name: Windows 8
    Processor Architecture: x64
    Edition Id: Core
    Build Lab: 9200.win8_gdr.150713-1241
    Time Zone: Mitteleuropäische Zeit(GMT+02:00)
    Active Sku Id:
    Active Sku Description:
    Product Uniqueness Groups:
    Active Product Key P Key Id:
    Active Product Key Pid Ex: 05426-01796-094-162331-02-1031-9200.0000-3242013
    Active Product Key Channel: OEMM
    Active Volume Customer Pid:
    Offline Installation Id:
    Domain Joined: false
    Computer Sid: S-1-5-21-1391735077-3116096571-3155213909
    Product L C I D: 1031
    User L C I D: 1031
    System L C I D: 1031
    Code Signing: SIGNED_INFO_PRS_SIGNED
    Service Available: true
    Oem Marker Version:
    Oem Id:
    Oem Table Id:
    Manufacturer: Acer
    Model: Aspire V5-573G
    Install Date: 20141106205157.000000+060
    Result: PASS
    Tampered Items:
    Server Props: 0xc004f200

    ****** Errors from Event Log *****
    No Security SPP Event Log errors found

    ------------------------------------------------
    Created by Superfly for EightForums & TenForums


    I hope anybody of you can help me in this situation.. When I called the microsoft support, they only advised me to reinstall windows completely. But I would be glad if I could skip this step and solve this problem in another way.
      My System SpecsSystem Spec

  4. #44


    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)


    The installed Product Key appears to be the Default Key - which can never be activated.
    You need to change the Key to the one on your COA sticker or Proof of License card, and then attempt activation.


    Scratch that - was replying to the wrong post! - I'll leave this to Superfly, as he has a better handle on the vagaries of Win8.x than I do.
      My System SpecsSystem Spec

  5. #45


    Noel's partially correct. The reason for deactivation is that Windows is unable to detect your product key for which ever reason - as evidenced there not being an InstallationID. The last Online Genuine check passed and thus no event log errors - seems this happened quite recently...

    You will need to retrieve your key (see ShowKey below) and re-install your key - either using the change product key from the properties screen or running command prompt as admin with the following:

    slmgr /ipk your-oem-key-goes-here

    ....then to activate it:

    slmgr /ato.
      My System SpecsSystem Spec

  6. #46


    Thanks for your answers you both.

    The problem holds on, I used your software to get my key displayed, but the "installed key" and the "oem key" are the same and these are the only ones I get - as you can see here:

    Click image for larger version

    Anyway, if I try to insert this key in command prompt I get an error, I'm sorry but I only have the german version of the following errors but maybe the error-codes can help:

    Click image for larger version

    It says something like: "Error: 0xC004F01F execute "slui.exe 0x2a 0xC004F01F" on another Computer on Microsoft Windows (no core edition) in order to show the error text"

    I did this as well and got following error message:

    Click image for larger version

    I try to translate it as well:
    " Error
    Code:
    0xC004F01F

    Description:
    The software licensing service reports that the license is invalid."


    Is there anything to do for me instead of reinstalling..?
      My System SpecsSystem Spec

  7. #47


    Seems like more than just the key that become corrupted - check the integrity of your system by running the following two commands in command prompt:

    sfc /scannow
    DISM /Online /Cleanup-Image /RestoreHealth

    ...then reboot your PC.

    Perhaps a windows update caused it - you may try un-installing recent updates if the above doesn't fix it.

    Good luck.

    EDIT: Just recalled a similar report
    Please Read: Activation troubleshooting

    Where a seemingly unrelated hotfix fixed the problem
    https://support.microsoft.com/en-us/kb/2968890
    Last edited by Superfly; 07 Oct 2015 at 09:00.
      My System SpecsSystem Spec

  8. #48


    Posts : 2
    Windows 8.1


    Hi Superfly,

    I purchased a HP Pavilion 15 Notebook PC model n054TX sometime ago that came with windows 8(/8.1?). Recently I encountered hard drive problems and had the hard drive replaced. When the hard drive was replaced the person who fixed it also installed Windows 8.1 and I am now having trouble activating it as I do not have a physical copy of the initial product key. Any help would be much appreciated, the windows diagnostic information is below.

    Code:
    Windows Diagnostic Information------------------------------
    
    
    Tool Version: 6.3.9600.16384
    Licensing Status: In Notification
    Licensing Status Reason: 0xC004F009
    Local Genuine State: Invalid Licence
    Local Genuine Result P: 0
    Last Online Genuine Result: 
    Grace Time Minutes: 0
    Total Grace Days: 0
    Validity Expiration: 
    Active Partial Product Key: C9WKB
    Active Product Key Pid2: 00260-00000-00001-AA167
    O S Version: 6.3.9600.2.00010100.0.0.048
    Product Name: Windows 8.1 Pro
    Processor Architecture: x64
    Edition Id: Professional
    Build Lab: 9600.winblue_gdr.140221-1952
    Time Zone: Pacific Standard Time(GMT-08:00)
    Active Sku Id: 8da2dfae-e4f5-4e6a-9272-96f8470e033e
    Active Sku Description: Windows(R) Operating System, RETAIL channel
    Product Uniqueness Groups: 55c92734-d682-4d71-983e-d6ec3f16059f
    Active Product Key P Key Id: 608ad3d1-1f9f-21b7-d1a1-db070f10642e
    Active Product Key Pid Ex: 06401-02600-000-000001-00-1033-9600.0000-3282015
    Active Product Key Channel: Retail
    Active Volume Customer Pid: 
    Offline Installation Id: 469844467588538992050620918385125418711935815839346123901613841
    Domain Joined: false
    Computer Sid: S-1-5-21-4249250719-1449113316-2397479578
    Product L C I D: 1033
    User L C I D: 1033
    System L C I D: 1033
    Code Signing: SIGNED_INFO_PRS_SIGNED
    Service Available: true
    Oem Marker Version: 
    Oem Id: 
    Oem Table Id: 
    Manufacturer: Hewlett-Packard
    Model: HP Pavilion 15 Notebook PC
    Install Date: 20151124185222.000000-480
    Result: PASS
    Tampered Items: 
    Server Props: 0xc004f200
    
    
    ****** Errors from Event Log *****
    Message: Installation of the Proof of Purchase failed. 0xC004F069
    Partial Pkey=2WCMG
    ACID=?
    Detailed Error[?]
    
    
    Time Written: : 20151127094321.000000-000
    Message: Installation of the Proof of Purchase failed. 0xC004F069
    Partial Pkey=2WCMG
    ACID=?
    Detailed Error[?]
    
    
    Time Written: : 20151127094010.000000-000
    Message: License Activation (slui.exe) failed with the following error code:
    hr=0xC004C003
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=8da2dfae-e4f5-4e6a-9272-96f8470e033e;NotificationInterval=1440;Trigger=NetworkAvailable
    Time Written: : 20151127081328.000000-000
    Message: Acquisition of End User License failed. hr=0xC004C003
    Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
    Time Written: : 20151127081328.000000-000
    Message: License acquisition failure details. 
    hr=0xC004C003
    Time Written: : 20151127081328.000000-000
    Message: Acquisition of End User License failed. hr=0xC004C003
    Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
    Time Written: : 20151127081326.000000-000
    Message: License acquisition failure details. 
    hr=0xC004C003
    Time Written: : 20151127081326.000000-000
    Message: License Activation (slui.exe) failed with the following error code:
    hr=0xC004E028
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=8da2dfae-e4f5-4e6a-9272-96f8470e033e;NotificationInterval=1440;Trigger=NetworkAvailable
    Time Written: : 20151127081321.000000-000
    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
    Time Written: : 20151127081251.000000-000
    Message: License acquisition failure details. 
    hr=0x80072EE7
    Time Written: : 20151127081251.000000-000
    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
    Time Written: : 20151127081245.000000-000
    Message: License acquisition failure details. 
    hr=0x80072EE7
    Time Written: : 20151127081245.000000-000
    Message: License Activation (slui.exe) failed with the following error code:
    hr=0x80072EE7
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=8da2dfae-e4f5-4e6a-9272-96f8470e033e;NotificationInterval=1440;Trigger=UserLogon;SessionId=2
    Time Written: : 20151127081220.000000-000
    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
    Time Written: : 20151127081219.000000-000
    Message: License acquisition failure details. 
    hr=0x80072EE7
    Time Written: : 20151127081219.000000-000
    Message: License Activation (slui.exe) failed with the following error code:
    hr=0x80072EE7
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=8da2dfae-e4f5-4e6a-9272-96f8470e033e;NotificationInterval=1440;Trigger=UserLogon;SessionId=1
    Time Written: : 20151125040103.000000-000
    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
    Time Written: : 20151125040103.000000-000
    Message: License acquisition failure details. 
    hr=0x80072EE7
    Time Written: : 20151125040103.000000-000
    Message: License Activation (slui.exe) failed with the following error code:
    hr=0x80072EE7
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=8da2dfae-e4f5-4e6a-9272-96f8470e033e;NotificationInterval=1440;Trigger=UserLogon;SessionId=1
    Time Written: : 20151125032038.000000-000
    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
    Time Written: : 20151125032038.000000-000
    Message: License acquisition failure details. 
    hr=0x80072EE7
    Time Written: : 20151125032038.000000-000
    Message: Installation of the Proof of Purchase failed. 0xC004F069
    Partial Pkey=2WCMG
    ACID=?
    Detailed Error[?]
    
    
    Time Written: : 20151125031341.000000-000
    Message: License Activation (slui.exe) failed with the following error code:
    hr=0x80072EE7
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=8da2dfae-e4f5-4e6a-9272-96f8470e033e;NotificationInterval=1440;Trigger=UserLogon;SessionId=1
    Time Written: : 20151125025300.000000-000
    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
    Time Written: : 20151125025259.000000-000
    Message: License acquisition failure details. 
    hr=0x80072EE7
    Time Written: : 20151125025259.000000-000
    
    
    ------------------------------------------------
    Created by Superfly for EightForums & TenForums
      My System SpecsSystem Spec

  9. #49


    Quote Originally Posted by Phy124 View Post
    Hi Superfly,

    I purchased a HP Pavilion 15 Notebook PC model n054TX sometime ago that came with windows 8(/8.1?). Recently I encountered hard drive problems and had the hard drive replaced. When the hard drive was replaced the person who fixed it also installed Windows 8.1 and I am now having trouble activating it as I do not have a physical copy of the initial product key. Any help would be much appreciated, the windows diagnostic information is below.
    Hi Phy124,

    You have win 8.1 Pro installed with a generic key, that can't activate. I suspect your PC has Win 8/8.1 (Core version) in the firmware.

    You can check with ShowkeyPlus (if it's the same OEM edition as what summercat posted above), that version will activate automatically after online connection.
      My System SpecsSystem Spec

  10. #50


    Posts : 2
    Windows 8.1


    Quote Originally Posted by Superfly View Post
    Quote Originally Posted by Phy124 View Post
    Hi Superfly,

    I purchased a HP Pavilion 15 Notebook PC model n054TX sometime ago that came with windows 8(/8.1?). Recently I encountered hard drive problems and had the hard drive replaced. When the hard drive was replaced the person who fixed it also installed Windows 8.1 and I am now having trouble activating it as I do not have a physical copy of the initial product key. Any help would be much appreciated, the windows diagnostic information is below.
    Hi Phy124,

    You have win 8.1 Pro installed with a generic key, that can't activate. I suspect your PC has Win 8/8.1 (Core version) in the firmware.

    You can check with ShowkeyPlus (if it's the same OEM edition as what summercat posted above), that version will activate automatically after online connection.
    Thanks Superfly, you are indeed correct, the OEM edition is Win 8 RTMCore OEM:DM, the same as summercat's. However, you mention that the version should activate automatically after online connection. I have been making these posts from the computer in question and have been connected to the internet for several days, but each time the computer is turned off and back on I am prompted to activate windows and input a key when following the procedure. Am I misinterpreting what you mean by online connection?
      My System SpecsSystem Spec

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Please Read: Activation troubleshooting
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