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Please Read: Activation troubleshooting


Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#22
Unbelievable, it works. Windows support could not repair for months. Thank you so much.

The Penquin
You're welcome... thanx for reportng back.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
Posts
1
#23
Where can i see my product key which look like this XXXXX-XXXXX-XXXXX-XXXXX-6XWKK after I downloaded your legacy scripts. I only seen my active partial product key and and don't know what is my whole product key. Please, badly needed :( thanks

Here:
ToolVersion: 6.3.9600.16384
LicensingStatus: In Notification
LicensingStatusReason: 0xC004F056
LocalGenuineState: Invalid license
ActivePartialProductKey: 6XWKK
ActiveProductKeyPid2: 00260-70000-00000-AA311
OSVersion: 6.3.9600.2.00010300.0.0.101
BuildLab: 9600.winblue_r9.150322-1500
ActiveSkuId: fe1c3238-432a-43a1-8e25-97e7d1ef10f3
ActiveSkuDescription: Windows(R) Operating System, VOLUME_KMSCLIENT channel
ProductUniquenessGroups: 55c92734-d682-4d71-983e-d6ec3f16059f
ActiveProductKeyPKeyId: db6e35d7-7ab2-ad5c-2084-049e58a02b3e
ActiveProductKeyPidEx: 06401-02607-000-000000-03-1124-9600.0000-1242015
ActiveProductKeyChannel: Volume:GVLK
OfflineInstallationId: 463563655024439443995856950500981103357902482738638512825803841
DomainJoined: false
ComputerSid: S-1-5-21-1135176892-675981061-1022769748
 

My Computer

System One

  • OS
    32-bit Operating System, x64-based processor

NoelDP

Three-Toed Sloth
VIP Member
Pro User
North Wales

Posts
449
#24
The installed Key is a KMS Volume License Key - and almost certainly means that the install is counterfeit, unless you are a member of the issuing organisation.

Please post the FULL report.
 

My Computer

System One

  • OS
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)
    System Manufacturer/Model Number
    Asus K52F
    CPU
    i3
    Memory
    8GB
    Graphics Card(s)
    it's an i3 :)
    Sound Card
    Conexant (rubbish - or it may be the speakers)
    Screen Resolution
    1366x768
    Internet Speed
    whatever I can get - G3

fotyc

New Member
Posts
40
#25
Not sure if using this tool will help me - I bought a secondhand Samsung laptop (NP365E5C-S03US) for my daughter on eBay - the laptop (which is in lovely condition) has the Windows 8 sticker on the bottom. However, the seller had upgraded to Windows 8.1 more than a year ago (which hoses the recovery partition), then reset the computer to clean it out and give it to me. Now it thinks that it has an expired Win 8.1 Enterprise evaluation version, shows the watermark on the lower right, and it can't activate. The seller has been trying to help me but he's baffled because he never had an Enterprise evaluation version, he just installed the standard Windows 8.1 version that the Microsoft store offers you about every other day.

I have a key retriever and have written down not only the Windows 8.1 key that fails to activate, but also the OEM key from the BIOS. I assume that's the Windows 8 key. I've requested a recovery disk for the laptop from Samsung. I went through this before with my own Samsung laptop and was able to revert to Windows 8 that way. Do I have what I need, or do I need to run the diagnostic tool at the top of this thread? Thanks! Windows 8.1 + Samsung = MESS!
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung NP550P5C
    CPU
    4ghz Intel
    Motherboard
    SAMSUNG ELECTRONICS CO., LTD. NP550P5C-A02UB
    Memory
    4gb
    Graphics Card(s)
    Intel
    Sound Card
    "High definition audio device"
    Monitor(s) Displays
    Generic PnP Monitor (15.3"vis)
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi HTS547575A9E384 750gb SATA
    Keyboard
    "HID keyboard device"
    Mouse
    "HID compliant mouse" and Amazon wireless mouse
    Internet Speed
    it's Verizon DSL so 2.5mbps :-(
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Online Armor
    Emsisoft Antimalware
    I have Belarc Advisor which can pull info better than the device manager if any is needed.

NoelDP

Three-Toed Sloth
VIP Member
Pro User
North Wales

Posts
449
#26
Upgrading from Windows 8 to 8.1 does NOT hose the recovery partition!

The only thing you can do now is contact the manufacturer and request a set of Recovery disks for that machine.
 

My Computer

System One

  • OS
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)
    System Manufacturer/Model Number
    Asus K52F
    CPU
    i3
    Memory
    8GB
    Graphics Card(s)
    it's an i3 :)
    Sound Card
    Conexant (rubbish - or it may be the speakers)
    Screen Resolution
    1366x768
    Internet Speed
    whatever I can get - G3

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#27
Alternatively, you can get the Windows edition that Samsung installed using ShowKeyPlus and download the Win8.1 version from MS using Media Creator (unless it's CoreConnected (aka with Bing) - in which case Noel's suggestion is the only way to go)
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

fotyc

New Member
Posts
40
#29

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung NP550P5C
    CPU
    4ghz Intel
    Motherboard
    SAMSUNG ELECTRONICS CO., LTD. NP550P5C-A02UB
    Memory
    4gb
    Graphics Card(s)
    Intel
    Sound Card
    "High definition audio device"
    Monitor(s) Displays
    Generic PnP Monitor (15.3"vis)
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi HTS547575A9E384 750gb SATA
    Keyboard
    "HID keyboard device"
    Mouse
    "HID compliant mouse" and Amazon wireless mouse
    Internet Speed
    it's Verizon DSL so 2.5mbps :-(
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Online Armor
    Emsisoft Antimalware
    I have Belarc Advisor which can pull info better than the device manager if any is needed.
Posts
8
#30
Bought this laptop brand new less than a year ago, had to do a system refresh because my wifi stopped working, and for some reason that deactivated the OS. It came with 8.1 pre-installed.

Windows Diagnostic Information
------------------------------


Tool Version: 6.3.9600.16384
Licensing Status: Unlicenced
Licensing Status Reason: 0xC004F014
Local Genuine State: Invalid Licence
Local Genuine Result P: 0
Last Online Genuine Result:
Grace Time Minutes: 0
Total Grace Days: 0
Validity Expiration:
Active Partial Product Key: MY32D
Active Product Key Pid2: 00258-61482-18718-AAOEM
O S Version: 6.3.9600.2.00010300.0.0.101
Product Name: Windows 8.1
Processor Architecture: x64
Edition Id: Core
Build Lab: 9600.winblue_gdr.140221-1952
Time Zone: GMT Standard Time(GMT+01:00)
Active Sku Id:
Active Sku Description:
Product Uniqueness Groups:
Active Product Key P Key Id:
Active Product Key Pid Ex: 06401-02586-148-218718-02-2057-9600.0000-1592014
Active Product Key Channel: OEM:DM
Active Volume Customer Pid:
Offline Installation Id:
Domain Joined: false
Computer Sid: S-1-5-21-615623093-1423863818-1717172368
Product L C I D: 2057
User L C I D: 2057
System L C I D: 2057
Code Signing: SIGNED_INFO_PRS_SIGNED
Service Available: false
Oem Marker Version: 0x00020001
Oem Id: TOSQCI
Oem Table Id: TOSQCI00
Manufacturer: TOSHIBA
Model: SATELLITE L50-B
Install Date: 20150312221044.000000+000
Result: PASS
Tampered Items:
Server Props: 0xc0000022


****** Errors from Event Log *****



followed by:




Message: The Software Protection service failed to start. 0x80070005
6.3.9600.16497
Time Written: : 20150803213121.000000-000



repeated 3541 times...

The description of error 0xC004F014 is "The Software Licensing Service reported that the product key is not available."
 

My Computer

System One

  • OS
    windows 8.1

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#31

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
Posts
8
#32
I was actually just trying to create an installation media usb drive, but whenever I run the media creation tool, I just get "Download did not complete successfully. Server execution failed."
 

My Computer

System One

  • OS
    windows 8.1
Posts
3
#33
Hi!

I am trying to activate my Windows 8.1 Pro which I purchased from the Microsoft website online about a year ago. I neglected to ever activate it until now because I would like to upgrade to Windows 10 but for whatever reason, I cannot activate it. I have already called Microsoft support several times and they've been no help.

I already went through the command prompt process that they list online but when I type in the command to activate it, I get the same exact error message.

Please help!



Diagnostic Report
-----------------------------------------
Windows Validation Data-->
ToolVersion: 6.3.9600.16384
LicensingStatus: In Notification
LicensingStatusReason: 0xC004F056
LocalGenuineState: Invalid license
LocalGenuineResultP: 0
LastOnlineGenuineResult:
GraceTimeMinutes: 0
TotalGraceDays: 0
ValidityExpiration:
ActivePartialProductKey: 9D6T9
ActiveProductKeyPid2: 00261-50000-00000-AA059
OSVersion: 6.3.9600.2.00010100.0.0.048
ProductName: Windows 8.1 Pro
ProcessorArchitecture: x64
EditionId: Professional
BuildLab: 9600.winblue_ltsb.150715-0840
TimeZone: Eastern Standard Time(GMT-04:00)
ActiveSkuId: c06b6981-d7fd-4a35-b7b4-054742b7af67
ActiveSkuDescription: Windows(R) Operating System, VOLUME_KMSCLIENT channel
ProductUniquenessGroups: 55c92734-d682-4d71-983e-d6ec3f16059f
ActiveProductKeyPKeyId: ace182fe-75fe-ee4b-31e7-9fb20a237002
ActiveProductKeyPidEx: 06401-02615-000-000000-03-1033-9600.0000-2522015
ActiveProductKeyChannel: Volume:GVLK
ActiveVolumeCustomerPid:
OfflineInstallationId: 554946443169865891690837794357116125622286319537622966101792640
DomainJoined: false
ComputerSid: S-1-5-21-1682851081-457688659-61765355
ProductLCID: 1033
UserLCID: 1033
SystemLCID: 1033
CodeSigning: SIGNED_INFO_PRS_SIGNED
ServiceAvailable: true
OemMarkerVersion:
OemId:
OemTableId:
Manufacturer: Apple Inc.
Model: MacBookPro11,3
InstallDate: 20140625084550.000000-240


Health Check Data-->
Result: PASS
TamperedItems:


Genuine Authorization Data-->
ServerProps: 0xc004f200




Activation Diagnostic Tool for Windows 8.x
Created by Superfly for EightForums
 

My Computer

System One

  • OS
    Windows 8.1 Pro

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#34

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#36
You will have to phone them and explain the situation in order that they resend you your key.

If you have a backup or have upgraded from your previous key, you could try using ShowKeyPlus... see my sig.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

DrSaif

New Member
Posts
3
#37
Hi,
I bought the win 81.pro from a retail store in India. Not able to activate it. I do have the receipt of payment etc.

Ran the WDT.

The report came as follows
Windows Diagnostic Information
------------------------------


Tool Version: 6.3.9600.16384
Licensing Status: In Notification
Licensing Status Reason: 0xC004F009
Local Genuine State: Invalid Licence
Local Genuine Result P: 0
Last Online Genuine Result:
Grace Time Minutes: 0
Total Grace Days: 0
Validity Expiration:
Active Partial Product Key: 92C6M
Active Product Key Pid2: 00260-00713-09157-AA998
O S Version: 6.3.9600.2.00010100.0.0.048
Product Name: Windows 8.1 Pro
Processor Architecture: x64
Edition Id: Professional
Build Lab: 9600.winblue_gdr.140221-1952
Time Zone: India Standard Time(GMT+05:30)
Active Sku Id: 8da2dfae-e4f5-4e6a-9272-96f8470e033e
Active Sku Description: Windows(R) Operating System, RETAIL channel
Product Uniqueness Groups: 55c92734-d682-4d71-983e-d6ec3f16059f
Active Product Key P Key Id: b3136349-517c-7659-4188-19b67bf7152a
Active Product Key Pid Ex: 06401-02600-071-309157-00-2057-9600.0000-2692015
Active Product Key Channel: Retail
Active Volume Customer Pid:
Offline Installation Id: 734912578941065356154981147407552152759454034779025565811892885
Domain Joined: false
Computer Sid: S-1-5-21-4174423700-2050425990-861172623
Product L C I D: 2057
User L C I D: 2057
System L C I D: 2057
Code Signing: SIGNED_INFO_PRS_SIGNED
Service Available: true
Oem Marker Version:
Oem Id:
Oem Table Id:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: To be filled by O.E.M.
Install Date: 20150924211341.000000+330
Result: PASS
Tampered Items:
Server Props: 0xc004f200


****** Errors from Event Log *****
Message: Acquisition of End User License failed. hr=0xC004C003
Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
Time Written: : 20150926100617.000000-000
Message: License acquisition failure details.
hr=0xC004C003
Time Written: : 20150926100617.000000-000
Message: License Activation (slui.exe) failed with the following error code:
hr=0xC004C003
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=8da2dfae-e4f5-4e6a-9272-96f8470e033e;NotificationInterval=1440;Trigger=NetworkAvailable
Time Written: : 20150924155239.000000-000
Message: Acquisition of End User License failed. hr=0xC004C003
Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
Time Written: : 20150924155239.000000-000
Message: License acquisition failure details.
hr=0xC004C003
Time Written: : 20150924155239.000000-000
Message: Acquisition of End User License failed. hr=0xC004C003
Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
Time Written: : 20150924155237.000000-000
Message: License acquisition failure details.
hr=0xC004C003
Time Written: : 20150924155237.000000-000
Message: License Activation (slui.exe) failed with the following error code:
hr=0x80072EE7
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=8da2dfae-e4f5-4e6a-9272-96f8470e033e;NotificationInterval=1440;Trigger=NetworkAvailable
Time Written: : 20150924155232.000000-000
Message: Acquisition of End User License failed. hr=0x80072EE7
Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
Time Written: : 20150924155232.000000-000
Message: License acquisition failure details.
hr=0x80072EE7
Time Written: : 20150924155232.000000-000
Message: Acquisition of End User License failed. hr=0x80072EE7
Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
Time Written: : 20150924155232.000000-000
Message: License acquisition failure details.
hr=0x80072EE7
Time Written: : 20150924155232.000000-000
Message: License Activation (slui.exe) failed with the following error code:
hr=0x80072EE7
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=8da2dfae-e4f5-4e6a-9272-96f8470e033e;NotificationInterval=1440;Trigger=UserLogon;SessionId=1
Time Written: : 20150924154919.000000-000
Message: Acquisition of End User License failed. hr=0x80072EE7
Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
Time Written: : 20150924154919.000000-000
Message: License acquisition failure details.
hr=0x80072EE7
Time Written: : 20150924154919.000000-000
Message: License Activation (slui.exe) failed with the following error code:
hr=0x80072EE7
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=8da2dfae-e4f5-4e6a-9272-96f8470e033e;NotificationInterval=1440;Trigger=UserLogon;SessionId=1
Time Written: : 20150924154345.000000-000
Message: Acquisition of End User License failed. hr=0x80072EE7
Sku Id=8da2dfae-e4f5-4e6a-9272-96f8470e033e
Time Written: : 20150924154345.000000-000
Message: License acquisition failure details.
hr=0x80072EE7
Time Written: : 20150924154345.000000-000


------------------------------------------------
Created by Superfly for EightForums & TenForums

Any help would be much appreciated.
-Dr Saif
 

My Computer

System One

  • OS
    windows 8.1 pro

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#38
Hi DrSaif

The installed key has been blocked by MS... please contact the seller and get a new key.

Should they require further evidence, other than the diagnostic report, direct them at the event log errors and let them run the following command:

slui 0x2a 0xC004F009

Phone activation may work but is not necessary if a key has not been used before.

Good luck!
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#40
Hi
Will check with the seller. You guys are doing a great job. !
Thanks
Thanx, you are welcome.

Please let us know what transpires...

EDIT: Sorry just realised... the pertinent error code to check is this one:

slui 0x2a 0xC004C003
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives