Windows 8 and 8.1 Forums


Can't activate Windows 8.1 due to product key issue

  1. #21


    Posts : 2
    Windows 8.1


    Hello, having this issue myself.

    Specify from whom the Windows 8 media and what type of key was purchased?
    OutletPC.com, OEM.

    Has any piracy software been installed and removed – including Watermark removers?
    No.

    Please provide a short description of how and when the issue you are experiencing evolved.
    Some hours after installing Windows on a PC I built myself, and after it accepted the key on the package during installation, I began receiving alerts to activate Windows. I attempted to do so, and get errors that it cannot activate. The link for error details gave me a blank box.

    Here's my readouts:

    Diagnostic Report
    -----------------------------------------
    Windows Validation Data-->
    ToolVersion: 6.3.9600.16384
    LicensingStatus: Unlicenced
    LicensingStatusReason: 0xC004F014
    LocalGenuineState: Invalid license
    LocalGenuineResultP: 0
    LastOnlineGenuineResult:
    GraceTimeMinutes: 0
    TotalGraceDays: 0
    ValidityExpiration:
    ActivePartialProductKey: W8D2H
    ActiveProductKeyPid2: 00258-90782-35858-AAOEM
    OSVersion: 6.3.9600.2.00010300.0.0.101
    ProductName: Windows 8.1
    ProcessorArchitecture: x64
    EditionId: Core
    BuildLab: 9600.winblue_r4.141028-1500
    TimeZone: Central Standard Time(GMT-05:00)
    ActiveSkuId:
    ActiveSkuDescription:
    ProductUniquenessGroups:
    ActiveProductKeyPKeyId:
    ActiveProductKeyPidEx: 00000-02589-078-235858-02-1033-9200.0000-0802015
    ActiveProductKeyChannel: OEM:NONSLP
    ActiveVolumeCustomerPid:
    OfflineInstallationId:
    DomainJoined: false
    ComputerSid: S-1-5-21-1487523576-3709945099-2267269834
    ProductLCID: 1033
    UserLCID: 1033
    SystemLCID: 1033
    CodeSigning: SIGNED_INFO_PRS_SIGNED
    ServiceAvailable: false
    OemMarkerVersion:
    OemId:
    OemTableId:
    Manufacturer: To Be Filled By O.E.M.
    Model: To Be Filled By O.E.M.
    InstallDate: 20150321203238.000000-300

    Health Check Data-->
    Result: PASS
    TamperedItems:

    Genuine Authorization Data-->
    ServerProps: 0x8007041d


    Activation Diagnostic Tool for Windows 8.x
    Created by Superfly for EightForums
    Microsoft (R) Windows Script Host Version 5.8
    Copyright (C) Microsoft Corporation. All rights reserved.

    Error: 0x8007041D On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007041D' to display the error text.

    ************** Errors from Event Log *************

    Message: License Activation (slui.exe) failed with the following error code:
    hr=0xC004E028
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=b080aea2-e6c5-4b22-838e-fa4a21c931e3;NotificationInterval=1440;Trigger=NetworkAvailable
    Time Written: 20150322015032.000000-000

    Message: License Activation (slui.exe) failed with the following error code:
    hr=0x80072EE7
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=b080aea2-e6c5-4b22-838e-fa4a21c931e3;NotificationInterval=1440;Trigger=NetworkAvailable
    Time Written: 20150322014936.000000-000

    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Time Written: 20150322014936.000000-000

    Message: License acquisition failure details.
    hr=0x80072EE7
    Time Written: 20150322014936.000000-000

    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Time Written: 20150322014936.000000-000

    Message: License acquisition failure details.
    hr=0x80072EE7
    Time Written: 20150322014936.000000-000

    Message: License Activation (slui.exe) failed with the following error code:
    hr=0x80072EE7
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=b080aea2-e6c5-4b22-838e-fa4a21c931e3;NotificationInterval=1440;Trigger=NetworkAvailable
    Time Written: 20150322014830.000000-000

    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Time Written: 20150322014830.000000-000

    Message: License acquisition failure details.
    hr=0x80072EE7
    Time Written: 20150322014830.000000-000

    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Time Written: 20150322014830.000000-000

    Message: License acquisition failure details.
    hr=0x80072EE7
    Time Written: 20150322014830.000000-000

    Message: License Activation (slui.exe) failed with the following error code:
    hr=0x80072EE7
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=b080aea2-e6c5-4b22-838e-fa4a21c931e3;NotificationInterval=1440;Trigger=NetworkAvailable
    Time Written: 20150322013742.000000-000

    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Time Written: 20150322013742.000000-000

    Message: License acquisition failure details.
    hr=0x80072EE7
    Time Written: 20150322013742.000000-000

    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Time Written: 20150322013742.000000-000

    Message: License acquisition failure details.
    hr=0x80072EE7
    Time Written: 20150322013742.000000-000

    Message: License Activation (slui.exe) failed with the following error code:
    hr=0x80072EE7
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=b080aea2-e6c5-4b22-838e-fa4a21c931e3;NotificationInterval=1440;Trigger=NetworkAvailable
    Time Written: 20150322013635.000000-000

    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Time Written: 20150322013635.000000-000

    Message: License acquisition failure details.
    hr=0x80072EE7
    Time Written: 20150322013635.000000-000

    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Time Written: 20150322013635.000000-000

    Message: License acquisition failure details.
    hr=0x80072EE7
    Time Written: 20150322013635.000000-000

    Message: License Activation (slui.exe) failed with the following error code:
    hr=0x80072EE7
    Command-line arguments:
    RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=b080aea2-e6c5-4b22-838e-fa4a21c931e3;NotificationInterval=1440;Trigger=UserLogon;SessionId=1
    Time Written: 20150322013243.000000-000

    Message: Acquisition of End User License failed. hr=0x80072EE7
    Sku Id=b080aea2-e6c5-4b22-838e-fa4a21c931e3
    Time Written: 20150322013243.000000-000

    Message: License acquisition failure details.
    hr=0x80072EE7
    Time Written: 20150322013243.000000-000
    I also ran the error in the first readout through that command in the sticky thread, and got this: The Software Licensing Service reported that the product key is not available.

    I've called Microsoft about it, and confirmed with at least 3 agents that my key is valid. They've advised me to run repair from the install disc, but thought I'd run it by folks here first.

      My System SpecsSystem Spec

  2. #22


    For some reason, your PC is unable to contact the activation server.

    You could try a manual activation by running command prompt as admin and typing:

    slmgr.vbs /ato

    (note the space. Also make sure you have an internet connection without AV interferance)

    PS: Make sure SPP can be started under the correct credentials before running that command.

    Click image for larger version
      My System SpecsSystem Spec

  3. #23


    Posts : 2
    Windows 8.1


    Tried it with both wifi and ethernet, and that gives me an error: Error 0x8007041D On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007041D' to display the error text.

    Putting that into a command prompt gives me the following:
    Code:
    0x8007041D

    Description:
    The service did not respond to the start or control request in a timely fashion.


    Rather frustrating to say the least.
      My System SpecsSystem Spec

  4. #24


    According to your report "ServiceAvailable: false" means it can't be started... points to corrupted permissions on the licencing components - there are no corrupt (tampered) files as such thus sfc / scannow and Dism /restorehealth is unlikely to work.

    A refresh from WinPE (booted from USB) is the only way to fix this, unfortunately.
    NB permissions repair from within Windows won't work.
      My System SpecsSystem Spec

  5. #25


    I have a Toshiba Satellite P55t A5202 which the sticker on it says Windows 8.1. It was bought from Best Buy Jan 2014.
    It was loaded with virus so I ordered media from best buy for this specific machine to recover it and it came as Windows 8.
    Tried to activate and it says invalid key. Calling Microsoft they say machine should have 8 not 8.1 even though label says 8.1 and that since its OEM they can't help and I need to contact Toshiba.
    Toshiba says its out of warranty and need to replace motherboard for $252 to because the old motherboard is no longer supported.
    Seems really stupid there is no way to re install OS on 15 month old laptop.
    running ShowKey1.1 says OEM key not found but gives me installed key but that is same as key shown phone activation screen.
    I also ran the ShowKey1.1 on a Dell Inspiron laptop with 8 which is working fine and activated and it also said OEM key not found.
    Any ideas on how to get the Satellite working besides buying a new copy of 8.1
      My System SpecsSystem Spec

  6. #26


    Posts : 2,640
    Windows 3.1 > Windows 10


    try this version of showkey

    Also you can download and create windows 8.1 setup media > Create installation media for Windows 8.1 - Windows Help
      My System SpecsSystem Spec

  7. #27


    Thanks. Tried that. It worked better and gave me an oem key but then the next line read Invalid input!!!! in your program even though I didn't input anything.
    Entering the key into the activation screen says we couldn't verify this key so try a different one. it says this immediately after entering last character of key.
      My System SpecsSystem Spec

  8. #28


    Quote Originally Posted by ed08724 View Post
    Thanks. Tried that. It worked better and gave me an oem key but then the next line read Invalid input!!!! in your program even though I didn't input anything.
    Entering the key into the activation screen says we couldn't verify this key so try a different one. it says this immediately after entering last character of key.
    Hi Ed, it's very unusual that an OEM key should produce an invalid result... If you'd like you can PM me the backup file from ShowKey to check your key. I will keep it confidential obviously.

    (PS: Showkey1.1 vbs has had 3 revisions since - and is deprecated - ShowKeyPlus.exe is current)
    Last edited by Superfly; 02 Apr 2015 at 13:23.
      My System SpecsSystem Spec

  9. #29


    I am guessing it is invalid because the version on the laptop label says 8.1 but the version on the media is 8.
    I am making the 8.1 media from the link you gave and will try that on a different hard disk but that is obviously not going to have all the toshiba drivers and utilitues.
    I will pm you the backup file.
    Thanks
      My System SpecsSystem Spec

  10. #30


    OK, good luck..

    @KYHI, I have renamed it to ShowKeyPlus to diffrentiate it from the old vbs scripts - please see here.
      My System SpecsSystem Spec

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