Windows 8 and 8.1 Forums


why my legit w8.1 pro lost my email password?

  1. #1


    Posts : 111
    Winodws 8.1 Pro 64

    why my legit w8.1 pro lost my email password?


    Hi
    i can not understand why my legit windows 8.1 pro 64 lost my password

    for example i'm talking about mail metro app

    sometime , i try click on mail and i get the screenshot above

    and all the settings are gone ,reset
    sometime it asks to switch to a microsoft account but i have a local account
    and i get this window
    add your microsoft account
    i will record such information so u can use you account,calendar contacts
    is it normal ?
    thanks

    Click image for larger version

      My System SpecsSystem Spec

  2. #2


    Posts : 22,581
    64-bit Windows 10


    Hello drugo,

    Windows services and apps (such as the Mail app) that use Microsoft services require that you be signed in with a Microsoft account instead of a local account.

    If you like, you could sign in to your Store with a Microsoft account using step 6 below. This way you will still stay signed in to Windows with a local account, and be able to use Microsoft services since you are signed in to the Store with a Microsoft account.

    Windows Store - Sign in with Different Microsoft Account in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 111
    Winodws 8.1 Pro 64


    Quote Originally Posted by Brink View Post
    Hello drugo,

    Windows services and apps (such as the Mail app) that use Microsoft services require that you be signed in with a Microsoft account instead of a local account.

    If you like, you could sign in to your Store with a Microsoft account using step 6 below. This way you will still stay signed in to Windows with a local account, and be able to use Microsoft services since you are signed in to the Store with a Microsoft account.

    Windows Store - Sign in with Different Microsoft Account in Windows 8
    thanks a lot! i will try it
    hope to keep my local account!
      My System SpecsSystem Spec

  4. #4


    Posts : 22,581
    64-bit Windows 10


    You're welcome. Please let us know how it went.
      My System SpecsSystem Spec

  5. #5


    Posts : 111
    Winodws 8.1 Pro 64


    Quote Originally Posted by Brink View Post
    You're welcome. Please let us know how it went.
    hi
    i tried it but it does fix it
    i always logged in microsoft apps store
    but after x time , the eamil app asks me always the password
      My System SpecsSystem Spec

  6. #6


    Posts : 22,581
    64-bit Windows 10


    Is your Windows verified as a trusted PC?

    Microsoft Account Trusted Devices - Add or Remove
      My System SpecsSystem Spec

  7. #7


    Posts : 111
    Winodws 8.1 Pro 64


    Quote Originally Posted by Brink View Post
    Is your Windows verified as a trusted PC?

    Microsoft Account Trusted Devices - Add or Remove
    hi
    no , because i use a local account
    Last edited by drugo; 27 Feb 2015 at 03:42.
      My System SpecsSystem Spec

  8. #8


    Posts : 22,581
    64-bit Windows 10


    How often would you say that it's asking you to enter your password. It's not uncommon for it to do that every once in a while, but not often, just to verify.
      My System SpecsSystem Spec

  9. #9


    Posts : 111
    Winodws 8.1 Pro 64


    Quote Originally Posted by Brink View Post
    How often would you say that it's asking you to enter your password. It's not uncommon for it to do that every once in a while, but not often, just to verify.
    every month i guess , i have to say that it's installed on my laptop
    and i use my laptop very seldom
      My System SpecsSystem Spec

  10. #10


    Posts : 22,581
    64-bit Windows 10


    That would be about right then for it to verify since you are signed in to Windows with a local account and not able to have it as a verified device (aka: trusted PC) to not get them anymore.
      My System SpecsSystem Spec

why my legit w8.1 pro lost my email password?
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