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Windows 8 BSOD - Thinkpad W530


Posts
14
#1
Just got a new Lenovo Thinkpad W530, swapped out HDD for a Corsair Force GT 180GB SSD, and now using the HDD as a secondary drive in place of my DVD drive. I also installed 16gb of Corsair Vengeance memory along with 8gb system memory (did this prior to the hard drive swap, and wasn't getting any BSOD).

It seems to get the Kernel_data_inpage_error after the computer has been shut down for more than 10 minutes.

Another strange thing I noticed, was upon doing a fresh install of windows 8 with my recovery media, I noticed the C drive (SSD), seemed to have had an extra 20 GB all of the sudden used up after restarting and getting BSOD.

After doing another install of windows, I checked the hard drive space and I was at 125 GB free space (166GB total usable space on the SSD), then after shutting it down for the night, and turning it back on in the morning, I got the BSOD and also checked the SSD to see if the space had changed, sure enough it had gone down to 101GB of free space (I had not installed any programs or drivers yet), which doesn't add up when calculating the space on each folder in my C drive. Any idea what's going on here?

Here is the SF Diagnostic report, any help would be greatly appreciated! Laptop seems to be working fine other than BSOD on start up, and the mysterious missing 20(ish)GB of space on my SSD.
 

My Computer

System One

  • OS
    Windows 8 Pro 64-bit
    System Manufacturer/Model
    Lenovo W530

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
Issues with this device:
USB-IF xHCI USB Host Controller ROOT\UOIP_BUS_DRIVER\0000 This device is not working properly because Windows cannot load the drivers required for this device.
Find it in Device Manager. Right click and select "Uninstall". When done uninstalling, reboot the system and see if the device returns as a problem or not.

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.
10 Nov 2012 - I'm seeing an upswing in SSD errors - but most appear due to older storage controller drivers. I strongly suggest NOT using storage controller drivers that don't date from 2012 (if none are available, don't connect an SSD to that controller)
05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: https://www.eightforums.com/bsod-cr...-pc-reboots-when-waking-sleep.html#post169956


Lot's of Norton drivers in the memory dumps. Please try this to rule out problems with the Norton:
Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Free AntiVirus If using Windows 8, enable Windows Defender and the Windows Firewall instead.
- un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
- IMMEDIATELY install and update the free anti-virus (if using Win8, enable Windows Defender), then check to ensure that the Windows Firewall is turned on.
- perform a full system scan to ensure that no malware has snuck onto your system while the anti-virus was malfunctioning.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

smihlp.sys Mon May 30 12:21:37 2011 (4DE3C411)
SMI helper driver - Likely part of the UPEK Protector Suite
http://www.carrona.org/drivers/driver.php?id=smihlp.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Fri Feb  8 14:26:47.737 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020813-10656-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
System Uptime:[B]0 days 1:17:20.548[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+23dda )[/B]
BugCheck [B]7A, {4, 0, fffffa80132f3160, 7f681f3a030}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: fffffa80132f3160, current process (virtual address for lock type 3, or PTE)
Arg4: 000007f681f3a030, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
PROCESS_NAME:  WUDFHost.exe
FAILURE_BUCKET_ID: [B]0x7a_0_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-3820QM CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  G5ET64WW (2.06 )
  BIOS Release Date             10/25/2012
  Manufacturer                  LENOVO
  Product Name                  2436CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb  8 11:43:22.870 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020813-10843-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 7:35:09.653[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+24028 )[/B]
BugCheck [B]7A, {4, 0, fffffa801a4c2e80, d8ff784}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007A"]KERNEL_DATA_INPAGE_ERROR (7a)[/URL]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: fffffa801a4c2e80, current process (virtual address for lock type 3, or PTE)
Arg4: 000000000d8ff784, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
PROCESS_NAME:  ccSvcHst.exe
FAILURE_BUCKET_ID: [B]0x7a_0_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i7-3820QM CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  G5ET64WW (2.06 )
  BIOS Release Date             10/25/2012
  Manufacturer                  LENOVO
  Product Name                  2436CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Fri Feb  8 14:26:47.737 2013 (UTC - 5:00)**************************
[COLOR=RED][B]smihlp.sys                  Mon May 30 12:21:37 2011 (4DE3C411)[/B][/COLOR]
Tppwr64v.sys                Wed Jun 27 08:17:43 2012 (4FEAF9E7)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
risdxc64.sys                Wed Jul  4 00:39:23 2012 (4FF3C8FB)
dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
e1c63x64.sys                Thu Jul 12 17:46:10 2012 (4FFF45A2)
Apsx64.sys                  Sat Jul 21 03:30:07 2012 (500A5A7F)
iwdbus.sys                  Mon Jul 23 16:19:17 2012 (500DB1C5)
btwavdt.sys                 Wed Jul 25 17:46:28 2012 (50106934)
btwaudio.sys                Wed Jul 25 17:48:04 2012 (50106994)
btwrchid.sys                Wed Jul 25 17:49:13 2012 (501069D9)
bcbtums.sys                 Wed Jul 25 18:36:20 2012 (501074E4)
BthLEEnum.sys               Wed Jul 25 22:25:02 2012 (5010AA7E)
btwl2cap.sys                Thu Jul 26 11:14:41 2012 (50115EE1)
LnvHIDHW.sys                Mon Jul 30 03:11:29 2012 (501633A1)
RCUVCAVS.sys                Wed Aug  1 22:44:09 2012 (5019E979)
btwampfl.sys                Thu Aug  9 20:49:00 2012 (50245A7C)
ApsHM64.sys                 Fri Aug 10 22:24:57 2012 (5025C279)
SynTP.sys                   Thu Aug 16 16:09:43 2012 (502D5387)
Smb_driver_Intel.sys        Thu Aug 16 16:11:24 2012 (502D53EC)
RTKVHD64.sys                Tue Aug 21 06:32:01 2012 (503363A1)
igdkmd64.sys                Tue Aug 21 13:08:36 2012 (5033C094)
NETwew00.sys                Thu Sep 13 09:23:54 2012 (5051DE6A)
nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
nvpciflt.sys                Tue Oct  2 14:21:40 2012 (506B30B4)
nvkflt.sys                  Tue Oct  2 14:21:49 2012 (506B30BD)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
LenovoRd.sys                Tue Nov 20 09:59:40 2012 (50AB9ADC)
ibmpmdrv.sys                Tue Dec  4 22:01:38 2012 (50BEB912)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb  8 11:43:22.870 2013 (UTC - 5:00)**************************
[COLOR=RED][B]SRTSPX64.SYS                Tue Nov 15 17:30:55 2011 (4EC2E81F)[/B][/COLOR]
EX64.SYS                    Wed Apr 25 05:27:28 2012 (4F97C380)
ENG64.SYS                   Wed Apr 25 05:29:25 2012 (4F97C3F5)
SYMNETS.SYS                 Tue May  8 04:53:44 2012 (4FA8DF18)
SYMEFA64.SYS                Fri May 18 21:29:56 2012 (4FB6F794)
Ironx64.SYS                 Wed May 23 13:14:39 2012 (4FBD1AFF)
SYMEVENT64x86.SYS           Wed May 23 20:52:24 2012 (4FBD8648)
SYMDS64.SYS                 Wed May 23 21:11:58 2012 (4FBD8ADE)
SRTSP64.SYS                 Thu May 24 02:28:47 2012 (4FBDD51F)
IDSVia64.sys                Thu May 24 20:08:33 2012 (4FBECD81)
ccSetx64.sys                Fri May 25 15:34:57 2012 (4FBFDEE1)
BHDrvx64.sys                Tue Jun  5 15:46:48 2012 (4FCE6228)
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
ibmpmdrv.sys                Wed Aug 15 22:40:18 2012 (502C5D92)
LenovoRd.sys                Fri Aug 17 10:52:57 2012 (502E5AC9)
nvlddmkm.sys                Tue Aug 28 03:52:38 2012 (503C78C6)
nvpciflt.sys                Tue Aug 28 03:53:07 2012 (503C78E3)
nvkflt.sys                  Tue Aug 28 03:53:17 2012 (503C78ED)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=smihlp.sys
http://www.carrona.org/drivers/driver.php?id=Tppwr64v.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=risdxc64.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=e1c63x64.sys
http://www.carrona.org/drivers/driver.php?id=Apsx64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
LnvHIDHW.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
RCUVCAVS.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
http://www.carrona.org/drivers/driver.php?id=ApsHM64.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
LenovoRd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ibmpmdrv.sys
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=IDSVia64.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=ibmpmdrv.sys
LenovoRd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Posts
14
#3
Thanks for the info! Hopefully this will fix the problem. Also realized the 20ish GB that was disappearing of the SSD was just due to the hibernation file.
 

My Computer

System One

  • OS
    Windows 8 Pro 64-bit
    System Manufacturer/Model
    Lenovo W530

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