Hey guys, I just reset my laptop and am upgrading to 8.1. This is the third time I have tried upgrading and every time it results in a blank black screen. I believe it has to do with video drivers. By a blank black screen I mean totally blank. There is no backlight and there is no cursor. I had this problem when it upgraded the intel graphics driver to the .3345 version so I went into safe mode and rolled it back. After the reset I uninstalled all intel graphics driver and used the microsoft driver. When I update to 8.1 I get the black screen even with this video driver. I will keep trying using the stable intel driver to see what happens.
Any help on this would be great.
Any help on this would be great.
My Computer
System One
-
- OS
- Windows 8, Kali
- Computer type
- Laptop
- System Manufacturer/Model
- HP ENVY TouchSmart m6 Sleekbook
- CPU
- i5 4200 u
- Memory
- 8gb DDR3 1600
- Graphics Card(s)
- Intel HD 4400
- Browser
- Firefox
- Antivirus
- Defender