Hey guys. I've been having some major problems with Windows 8.1 (and 8.1 Update) which never occurred to me in Windows 8.
What essentially happens is that the computer completely freezes up and I know that the disk usage goes to 100% as does the active time but the read speed/write speed and average response time are all 0. During this period, i cannot do anything with the machine, not even take a screenshot (And hence to poor quality of the attached picture which shows the scenario).
I've encountered this problem in all of the situations:
I've never had this problem with Windows 7 nor with Windows 8 and I've gone through the process of trying to upgrade to Windows 8.1 more than 8 times (literally) on my laptop. I've updated the drivers from the vendor site.
I also encountered this same problem on my desktop once when I performed a clean install on it but I need a stable configuration on my desktop for now for work.
The following are the steps that I've seen online as solutions to this problem and have tried all of them to no avail:
The configurations for the laptop are as follows:
HP Pavilion dv6-7040tx
It'd be great if anyone has any experience with this problem or can help me resolve it cause it's been eating my head for the longest time!
Thanks!
What essentially happens is that the computer completely freezes up and I know that the disk usage goes to 100% as does the active time but the read speed/write speed and average response time are all 0. During this period, i cannot do anything with the machine, not even take a screenshot (And hence to poor quality of the attached picture which shows the scenario).
I've encountered this problem in all of the situations:
- Upgrade from Windows 8 to 8.1 via Store
- Upgrade from Windows 8 to 8.1 via flash drive
- Clean install of Windows 8.1 on to a formatted partition
I've never had this problem with Windows 7 nor with Windows 8 and I've gone through the process of trying to upgrade to Windows 8.1 more than 8 times (literally) on my laptop. I've updated the drivers from the vendor site.
I also encountered this same problem on my desktop once when I performed a clean install on it but I need a stable configuration on my desktop for now for work.
The following are the steps that I've seen online as solutions to this problem and have tried all of them to no avail:
- Disable superfetch and windows search services
- Disable Link State Power Management for PCI express
- Disable live tiles
- Disable page files
The configurations for the laptop are as follows:
HP Pavilion dv6-7040tx
- 3rd generation Intel Core i7 3610QM
- 8 GB of RAM
- 750 GB SATA harddisk (Currently has three partitions plus the small partition created by windows. This problem existed even when I had a single partition. The reason I re-partitioned was ease of formatting and re-installing the OS alone without clearing my data)
- NVIDIA GEFORCE GT 630M 2GB graphics card
It'd be great if anyone has any experience with this problem or can help me resolve it cause it's been eating my head for the longest time!
Thanks!
Attachments
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP Pavilion dv6-7040TX
- CPU
- Intel® Core™ i7-3610QM Processor
- Memory
- 8GB
- Graphics Card(s)
- NVIDIA GEFORCE GT 630M
- Hard Drives
- 750GB SATA
- Antivirus
- Windows Defender