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Software App will not open

Audrey

New Member
My genealogy software app was working until a couple of months ago and will not open now in Windows 8.1.
I have uninstalled it and reinstalled it again and it still will not open.
I tried it with Avast and windows Defender disabled and it still will not open.
It will open in Safe Mode.
 

My Computer

System One

  • OS
    Windows8.1
    Computer type
    Laptop
    System Manufacturer/Model
    MSI/GP60-077US
    CPU
    Intel Core i5
    Motherboard
    Micro Star International-16GD
    Memory
    16GB DDR3
    Graphics Card(s)
    Intel HD Graphics 4600 (MSI) 2047MB NVIDIA GeForce GT 740M
    Browser
    Firefox & Opera
    Antivirus
    Avast

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