Kenter5500
New Member
- Messages
- 13
- Location
- Estonia
Shut down restarts, restart shuts down, sleep doesn't work
Hello,
So I got a Samsung NP450R5E-X01EE laptop and randomly shut down, restart, sleep and hibernation got screwed up.
If you restart (windows updates etc) it says Restarting but then just shuts down and dosen't start up on it's own.
If you shut down, it says Shutting down and then after a few minutes turns back on.
If you put the computer to sleep, screen turns off but the fan stays on.. forever, pressing the power button does nothing and the only way to use it again is to hold the power button down for 5sec till it turns off.
If you put the computer to hibernate, same stuff as with sleep, but when you force shut down it and turn back on it resumes to where it was put to hibernate.
It ran on 500gb HDD before where the issue started randomly, I upgraded to a 120gb SSD made a clean windows install, checked bios for anything that could cause the problem and nothing has fixed it.
On the old HDD there was all the samsung's bloatware installed, on the SSD none of that is installed and the issue is still there.
Warranty has expired.
Hello,
So I got a Samsung NP450R5E-X01EE laptop and randomly shut down, restart, sleep and hibernation got screwed up.
If you restart (windows updates etc) it says Restarting but then just shuts down and dosen't start up on it's own.
If you shut down, it says Shutting down and then after a few minutes turns back on.
If you put the computer to sleep, screen turns off but the fan stays on.. forever, pressing the power button does nothing and the only way to use it again is to hold the power button down for 5sec till it turns off.
If you put the computer to hibernate, same stuff as with sleep, but when you force shut down it and turn back on it resumes to where it was put to hibernate.
It ran on 500gb HDD before where the issue started randomly, I upgraded to a 120gb SSD made a clean windows install, checked bios for anything that could cause the problem and nothing has fixed it.
On the old HDD there was all the samsung's bloatware installed, on the SSD none of that is installed and the issue is still there.
Warranty has expired.
Last edited:
My Computer
System One
-
- OS
- Windows 10 x64
- Computer type
- Laptop
- System Manufacturer/Model
- Acer Aspire E1-570G
- CPU
- Intel Core i3-3217U 1.8GHz, 3MB L3 Cache
- Motherboard
- Acer something..
- Memory
- 4GB DDR3 1600MHz
- Graphics Card(s)
- Nvidia GeForce GT820M 1GB Dedicated VRAM
- Sound Card
- Integrated
- Monitor(s) Displays
- Built-In
- Screen Resolution
- 1366x768
- Hard Drives
- 500GB 5200rpm
- Keyboard
- Built-In
- Mouse
- Built-In
- Internet Speed
- 20mbps down, 5mbps up
- Browser
- Firefox
- Antivirus
- ESET NOD32