Solved sfc /scannow issue

NourinE

Member
Member
Messages
271
Location
Morocco
how can I solve this issue, please?
I even tried with admin permissions, but it's all the same:
Dism /Online /Cleanup-Image /StartComponentCleanup
Dism /Online /Cleanup-Image /RestoreHealth
SFC /scannow


Capture123.JPG
 

Attachments

  • CBS.rar
    71 bytes · Views: 82
  • CBS.rar
    39.3 KB · Views: 95
Last edited:

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
your cbs.rar upload is a blank file or you could try using the image health program..
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
I uploaded it again it's the second one
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
amd64_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_d58a6d64ab65b396" does not match expected value.
Expected:{l:32 b:e29526d5e7a9622ae55d4b1fa9001d5ca922450833b0e71fe760ed78089c573a}
Found:{l:32 b:7b77f2780d21c3a7cf3c6ae32d31a7c46c217eae321e897c22d5c4f29f34675d}.

Reinstall or Update Avast
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
I've just reinstalled Avast and now running sfs /scannow. just a few minutes and I'll give you the result.
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
it's all the same, many thanks for your assistance.
would you mind take a second look at the last report again?
 

Attachments

  • CBS.rar
    64.4 KB · Views: 93

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
stiill same issue with avast...

it would be much easier on me if you used my program.....
option 1
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Ok, it's being done
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
would you take a look at this:
 

Attachments

  • Capture.JPG
    Capture.JPG
    43 KB · Views: 90
  • ScanHealth Details.txt
    8.8 KB · Views: 96
  • Dism Details.txt
    34.6 KB · Views: 92
  • Dism Details.rar
    2.9 KB · Views: 79

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
Dism Reports
Last Successful Step: CSI store detection completes.
Total Detected Corruption: 0

Now Run
option 7 first and then Option 1

post the 2 reports

No need to post .rar file....
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
here they are.
 

Attachments

  • Dism Details.txt
    34.6 KB · Views: 79
  • ScanHealth Details.txt
    734.7 KB · Views: 89
  • SFC Details.txt
    73 KB · Views: 86

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
SFC Cannot verify component files for Avast.VC110.CRT, Version = 11.0.60610.1, manifest is damaged

Dism reports no corruption found

Just leave it alone.............
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
so, there's no need to run sfc /scannnow?
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
as the problem is just related to Avast, I'll give a second shot to uninstalling it and tracking any left folders or files, then run SFC and install Avast and run SFC again.
I'll give your the result when it's done with the log file.
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
I ran SFC after uninstalling Avast with its special tool and manually removed avast sandbox, but the same result, Avast doesn't exits and it signals the same problem:

2016-07-12 23:26:49, Info CSI 00000916 [SR] Cannot verify component files for Avast.VC110.CRT, Version = 11.0.60610.1, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:2036b14a11e83e4a}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
2016-07-12 23:26:49, Info CSI 00000917 Manifest hash for component [ml:280{140},l:142{71}]"x86_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_1d37a43bbfe1dc9c" does not match expected value.
Expected:{l:32 b:3aa52bd279cf7742e92b8cc464155b15bb4abe60d65463958aad243a2634f538}
Found:{l:32 b:63a7687effca7be2c7b057dff48bf13919de614957851d8d9270a2b017b09a75}.
2016-07-12 23:26:49, Info CSI 00000918 Unable to load manifest for component [ml:280{140},l:142{71}]"x86_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_1d37a43bbfe1dc9c"
2016-07-12 23:26:49, Info CSI 00000919 [SR] Cannot verify component files for Avast.VC110.CRT, Version = 11.0.60610.1, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:2036b14a11e83e4a}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
"x86_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_1d37a43bbfe1dc9c"

search for that file in the winsxs folder........
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
  1. I uninstalled Avast with Avast Uninstall Utility.
  2. I searched for avast folders and files in C:\Windows\WinSxs\Manifest\*_avast.* and C:\Windows\WinSxs\*_avast.*
  3. I restarted my laptop
  4. I ran SFC, but always the same result (I haven't installed Avast yet)

would you take a look at CBS log file? sorry I forgot to use your tool to make it easier.
 

Attachments

  • CBS.log
    1.3 MB · Views: 76

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
I have an image of my system kept on a partition, do you think it'll solve the problem?
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
this is new log, right after I restored my system image that I kept on an external hard disk.
 

Attachments

  • CBS.log
    1.9 MB · Views: 87

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
I reinstalled Avast and the same message appeared again!
 

Attachments

  • Dism Details.txt
    34.6 KB · Views: 91
  • SFC Details.txt
    72.7 KB · Views: 86

My Computer

System One

  • OS
    Windows 8.1 64bit (6,3 Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO SVE1512A4E
    CPU
    Intel(R) Pentium(R) CPU B980 @2.40GHz 2.40GHz
    Memory
    4,00 Go
    Graphics Card(s)
    Intel Corporation Intel HD Graphics
    Sound Card
    Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
    Monitor(s) Displays
    Monitor Plug-and-Play générique
    Screen Resolution
    1366x768
    Hard Drives
    Harddrive ST640LM001HN-M640MBB from 596.17 GB SATA II
    Browser
    Google Chrome
    Antivirus
    Avast! INTERNET SECURITY
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