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Solved Right Click Menu Lag on my pc


ravi11

New Member
Posts
1
#1
whenever i press the right click in order to see the menu it take 3-4 sec to loading, this is so annoying. there is a video i found on internet with same issue! [video=youtube;t1zq6l3u5tQ]http://www.youtube.com/watch?v=t1zq6l3u5tQ[/video]

Any idea about how to solve this problem! :mad:
i m using win8 pro with media center ( up-to date)
Acer Aspire M5 481T( all drivers are up-to date)

thanx!
 

My Computer

System One

  • OS
    Windows 8 pro

znod

New Member
Power User
Posts
2,156
#2
I always start with simple things to do that might work: system restore especially if you know about when your problem began, sfc /scannow (may need to run multiple times--say 3), automatic repair (may need to run multiple times--say 3).
 
Last edited:

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mbratch

Troublemaker
Member
Webster NY US

Posts
325
#3
Do you have any 3rd party software installed that includes a context menu extension?
 

My Computer

System One

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topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#4
Please download: ShellExView - Shell Extension Manager For Windows


  1. This program does not require installation, just right click and run as Administrator
  2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu
  3. On the list, you'll see some of the entries with pink background, those are installed by the third party software
  4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.
  5. Click on the Options again and select Restart Explorer
  6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.

Please post back the result.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
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    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
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    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
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j0hnny07

New Member
Posts
1
#5
Please download: ShellExView - Shell Extension Manager For Windows


  1. This program does not require installation, just right click and run as Administrator
  2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu
  3. On the list, you'll see some of the entries with pink background, those are installed by the third party software
  4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.
  5. Click on the Options again and select Restart Explorer
  6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.

Please post back the result.
Thanks for the help topgundcp! I followed your instructions and found that the culprit is AppShellPage Class being run by Atheros Bluetooth Module 8.0.0.204, located in C:\Program Files (x86)\Bluetooth Suite\BtvAppExt.dll. I've just uninstalled the entire Atheros Bluetooth Suite since I don't use it.
 

My Computer

System One

  • OS
    Windows 8
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    Me
    CPU
    Intel Core i7 3770K
    Motherboard
    Gigabyte Z77X-UD5H
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    G.SKill RipjawsZ F3-12800CL9Q-16GBZL
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    Gigabyte nVidia GTX 680
    Monitor(s) Displays
    Asus 24" VS248H
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung SSD 840 Pro Series
    1 x Western Digital Caviar Black 2TB WD2002FAEX
    PSU
    Cooler Master Silent Pro M2 850W
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    Thermaltake Black Commander MS-III
    Cooling
    Noctua NH-U12P SE2
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    Razer Arctosa Silver
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    Tt eSPORTS Black
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    100mbps

norepli

New Member
Member
Posts
386
#6
Please download: ShellExView - Shell Extension Manager For Windows


  1. This program does not require installation, just right click and run as Administrator
  2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu
  3. On the list, you'll see some of the entries with pink background, those are installed by the third party software
  4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.
  5. Click on the Options again and select Restart Explorer
  6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.

Please post back the result.
Nice job topguncp!

I was just going to suggest the op download "Auto-Runs" from system internals but you beat me to the punch with your excellent solution. Just for reference, here is a screenshot of Auto-Runs at work. However, since I never used ShellExView, I cannot comment on the differences so maybe you could comment on my screenshot as compared to the capabilities of ShellExView. Thanks. (the red arrows and red disabled comments are mine)
 

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My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop

norepli

New Member
Member
Posts
386
#7
I just noticed that your name is Ravi11 so it got me to wondering if you were, in fact, also the author of the great "TakeStock" software. Any connection?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#8
I was just going to suggest the op download "Auto-Runs" from system internals but you beat me to the punch with your excellent solution. Just for reference, here is a screenshot of Auto-Runs at work. However, since I never used ShellExView, I cannot comment on the differences so maybe you could comment on my screenshot as compared to the capabilities of ShellExView. Thanks. (the red arrows and red disabled comments are mine)
Yes, I am using Autoruns all the time and actually I recommend people to use it for other problems. With Autoruns, you can do a lot of other things such as drivers problem, Internet for malware add-ons etc... and of course you can use it to resolve the problem above. However, for this particular problem, ShellExView allows us to use the filter for right click context menu only while Autoruns list all the extensions and a little crowded, we have to go thru the list and select which one to disable.

Cheers
 
Last edited:

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
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    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
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    X-Fi Titanium Fatal1ty Professional Series
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    Dual HP-W2408
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    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
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    Antec 850W
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mikelesq

New Member
Posts
1
#10
I have a similar problem. Recent upgrade to Windows 8, elected clean install. My file explorer freezes when I right click on a video or audio file. I selective uninstalled software to find the culprit, and it turned out to be the native Video and Music players with Windows 8. Having either installed causes File Explorer to freeze.

These programs have no problem playing the audio or video files, but when I right click from the desktop to get a menu, it freezes and I need to use the Task Manager to restart File Explorer. They also play fine with Windows Media Player and Windows Media Center (and other programs, such as VLC), so it would seem odd if it was a codec problem (and I'm not sure why that would impact File Explorer anyway).

I used ShellExView as described, and the only third party result was Nvidia, and disabling it did not help. The only thing that works is uninstalling the Video and Audio apps from the Store.

ShellExView did not show different results whether these native Win8 apps were installed or uninstalled. I took screenshots to compare them side by side with the players both installed and uninstalled, and the results were identical.

It's not a big deal (I'm not a fan of those apps anyway; I found other apps in the store that will work in their place and don't cause the same problem), but it seems kind of odd. Wanted to make sure I'm not missing anything.

Any thoughts/ideas would be appreciated. Thanks.
 

My Computer

System One

  • OS
    Windows 8 Pro

portedaix

New Member
Posts
1
#12
Please download: ShellExView - Shell Extension Manager For Windows


  1. This program does not require installation, just right click and run as Administrator
  2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu
  3. On the list, you'll see some of the entries with pink background, those are installed by the third party software
  4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.
  5. Click on the Options again and select Restart Explorer
  6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.

Please post back the result.
I have been looking for days for a solution. That one is just perfect and solved my right click problem, finally ! Thanks to topgun. Unfortunately, that is my Kasperky context menu which is slowing down my first right click. I liked my kaspersky right click :(. I will try to reinstall it maybe.
 

My Computer

System One

  • OS
    windows 8

bigjohn

New Member
Posts
1
#13
Please download: ShellExView - Shell Extension Manager For Windows


  1. This program does not require installation, just right click and run as Administrator
  2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu
  3. On the list, you'll see some of the entries with pink background, those are installed by the third party software
  4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.
  5. Click on the Options again and select Restart Explorer
  6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.

Please post back the result.
I have this problem in Windows 8 on my laptop that I bought this morning. I tried the above solution, but disabling the third party entries didn't fix it. I've also seen people talk about Nvidia and Bluetooth software causing this problem, but as far as I can tell, I don't have either program/driver on my PC. Do you guys have any advice? Would switching to 8.1 fix the problem? This is extremely frustrating!
 

My Computer

System One

  • OS
    Windows 8

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#14
I have this problem in Windows 8 on my laptop that I bought this morning. I tried the above solution, but disabling the third party entries didn't fix it. I've also seen people talk about Nvidia and Bluetooth software causing this problem, but as far as I can tell, I don't have either program/driver on my PC. Do you guys have any advice? Would switching to 8.1 fix the problem? This is extremely frustrating!
Please fill out your system specs as much as you can so we know what type of laptop you have, Make & Model, RAM etc...
Since you just bought the Laptop this morning, there must be a lot of bloatware, adware, trial software being installed by the manufacturer so the first thing I would recommend is to uninstall those to get your Laptop cleaned up a little bit then we can go from there.

In addition to Shell Extensions, There are also services, Processes running in the background that can cause the system to slow down and abnormal behavior.

Update to Windows 8.1 is not advisable at this point until you get your system running as it should and in addition, you'll need to make a system image backup since you cannot back out once you update it to Windows 8.1

Hope this helps.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
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    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
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    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
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    Antec 850W
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Posts
16
#15
Slow right click

Please download: ShellExView - Shell Extension Manager For Windows


  1. This program does not require installation, just right click and run as Administrator
  2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu
  3. On the list, you'll see some of the entries with pink background, those are installed by the third party software
  4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.
  5. Click on the Options again and select Restart Explorer
  6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.

Please post back the result.
I did as you recommended stopping all third party installed entries, but the problem persist. I have a folder with movies in MP4, the first right click on a file is really slow, without closing the folder, the next right click is instantaneous.
 

My Computer

System One

  • OS
    Win 7 home premium
    System Manufacturer/Model
    Dell 8400
    CPU
    Intel Pentium 4
    Memory
    4GB
    Graphics Card(s)
    Nvidia GeForce 9500

mehdi 100

New Member
Posts
1
#16
Please download: ShellExView - Shell Extension Manager For Windows


  1. This program does not require installation, just right click and run as Administrator
  2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu
  3. On the list, you'll see some of the entries with pink background, those are installed by the third party software
  4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.
  5. Click on the Options again and select Restart Explorer
  6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.

Please post back the result.
Thanks. it works for me! In my case NVIDIA CPL Context Menu Extension,version 311.46, (C:\WINDOWS\system32\nvshext.dll) caused the problem. I think i'd better update it and check it again!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    SVF15A18CXB
    CPU
    Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz
    Motherboard
    Sony Corporation version C10HTLLB
    Memory
    12 Gb Ram-DDR3
    Graphics Card(s)
    GF Nvidia 735
    Browser
    IE(i will add firefix and chrome, soon!)
    Antivirus
    Eser internet security 7

diwit

New Member
Posts
1
#17
Please download: ShellExView - Shell Extension Manager For Windows


  1. This program does not require installation, just right click and run as Administrator
  2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu
  3. On the list, you'll see some of the entries with pink background, those are installed by the third party software
  4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.
  5. Click on the Options again and select Restart Explorer
  6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.

Please post back the result.
Thank you so much! I just registered to say THANKS!!

In my case it was the Intel HD graphics options menus entries...

Thanks again!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 7537
    CPU
    i7-4500U
    Memory
    8GB
    Graphics Card(s)
    nVidia GeForce 750M
    Browser
    Firefox
    Antivirus
    Avira

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#18
Thank you so much! I just registered to say THANKS!!

In my case it was the Intel HD graphics options menus entries...

Thanks again!
Appreciated that you took the time to say thanks. Glad it worked out for you.
Cheers !!!
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
#19
Please download: ShellExView - Shell Extension Manager For Windows


  1. This program does not require installation, just right click and run as Administrator
  2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu
  3. On the list, you'll see some of the entries with pink background, those are installed by the third party software
  4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.
  5. Click on the Options again and select Restart Explorer
  6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.

Please post back the result.
Thank you so much topgundcp!!!! ;)
For my case, i dont know what it is.. C:\Windows\system32\BSAppShlExt.dll.. Not sure if there will be any effect on the system if i disable it since it is system file.. :shock:
 

My Computer

System One

  • OS
    Window 8.1
    Computer type
    Laptop
    Graphics Card(s)
    RADEON Graphic

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#20
For my case, i dont know what it is.. C:\Windows\system32\BSAppShlExt.dll.. Not sure if there will be any effect on the system if i disable it since it is system file..
It does not matter if you disable it since this is a shell extension for your right click but I am not sure if this is a sytem file, I looked in mine and it's not there. Google it and I found this file belongs to a company called TODO in chinese. Maybe you should scan your PC with Malwarebytes Anti-Malware - Protect, Detect & Remove Malware From Your PC
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

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