Solved Random BSODs on new system, need help please.

Endureit · Oct 1, 2013

I was also getting event errors from ShellHWDetection and disabled it the same time I unistalled Pando Media Booster, because I never use autoplay.

here are your files, cheers

usasma · Oct 2, 2013

Thanks! No particular patterns, although it does seem that network issues occur around the time of bugchecks.
Good luck!

Endureit · Oct 4, 2013

Days without one and I just got a new BSOD havnt seen this one before but seems network related.

UPDATE: Did SFC /Scannow and found windows corrupt files. How do I repair this, maybe it was the problem all along.

usasma · Oct 5, 2013

One blames the USB XHCI drivers
The other 2 show traces of hal.dll and athrx.sys in the raw stack text

Try running Driver Verifier according to these instructions: Driver Verifier Settings
Let it crash at least 3-5 times before turning it off and uploading the memory dumps.

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Fri Oct  4 18:41:50.039 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100413-17781-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 5:53:25.709[/B]
*** ERROR: Module load completed but symbols could not be loaded for USBXHCI.SYS
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** ERROR: Module load completed but symbols could not be loaded for ucx01000.sys
*** ERROR: Module load completed but symbols could not be loaded for hidusb.sys
Probably caused by :[B]USBXHCI.SYS ( USBXHCI+1acb3 )[/B]
BugCheck [B]D1, {fffff8030a089998, 2, 1, fffff88005267cb3}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: fffff8030a089998, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88005267cb3, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_USBXHCI+1acb3[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A03
  BIOS Release Date             08/02/2013
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct  2 22:44:58.071 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100213-14093-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]1 days 7:41:37.741[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KeCountSetBitsAffinityEx+50 )[/B]
BugCheck [B]A, {fffff80027c7d000, d, 0, fffff80028b28280}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: fffff80027c7d000, memory referenced
Arg2: 000000000000000d, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80028b28280, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_nt!KeCountSetBitsAffinityEx[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A03
  BIOS Release Date             08/02/2013
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep 28 05:02:53.811 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092813-16359-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 5:23:38.481[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!SwapContext_PatchStMxCsr+2 )[/B]
BugCheck [B]A, {100100000118, 2, 1, fffff8018e0d5451}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000100100000118, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8018e0d5451, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Azureus.exe
FAILURE_BUCKET_ID: [B]AV_nt!SwapContext_PatchStMxCsr[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A03
  BIOS Release Date             08/02/2013
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Fri Oct  4 18:41:50.039 2013 (UTC - 4:00)**************************
athrx.sys                   Wed Mar 21 23:26:22 2012 (4F6A9BDE)
RtsUStor.sys                Wed Jul  4 21:59:11 2012 (4FF4F4EF)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
btfilter.sys                Mon Apr 22 02:35:46 2013 (5174DA42)
nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
RTKVHD64.sys                Tue Jul 23 08:46:49 2013 (51EE7B39)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
nvlddmkm.sys                Thu Sep 12 01:16:00 2013 (52314E10)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep 28 05:02:53.811 2013 (UTC - 4:00)**************************
btfilter.sys                Fri Jun 29 03:00:07 2012 (4FED5277)
[/font]

usasma · Oct 5, 2013

Let's look at these USB devices:
USB\VID_413C&PID_2112 - Dell Wired USB Multimedia Keyboard
USB\VID_046D&PID_C063 - Dell USB Laser Mouse
USB\VID_0421&PID_0661 - Nokia Lumia
USB\VID_0CF3&PID_E004 - Dell Wireless 1703 WLAN / Bluetooth Adapter

I would first remove the Dell Wireless USB WLAN device and uninstall it's drivers
Test to see if that stops the BSOD's

The most frequent errors in the WER section of MSINFO32 point to the Dell Wired USB Multimedia Keyboard.
1) Try different USB ports - if using the front ports, try the back one's. If using the back, try the front one's
2) Try another keyboard and uninstall all Dell software that relates to the Multimedia keyboard

Then remove the Nokia device and uninstall any software related to it.

Finally, you may want to try another mouse -follow the same suggestions for the keyboard.

Endureit · Oct 5, 2013

I got mad last night and reinstalled the operating system, will post when it blue screens.

Also, have a question. The realtek usb 2.0 card reader driver dates from before windows 8 existed, was wondering how I install the software for it, because when I do it doesn't say the driver number has changed.

usasma · Oct 6, 2013

The discussion about drivers and their dates would take forever - as some of the suppositions we make are based on human behavior, not just a bunch of 0's and 1's.
But in short, we doubt drivers that are older than the OS. We do this because we don't know the testing that the manufacturer has put the driver through (and we've seen instances where we've been told the drivers are compatible and then don't appear to be compatible).

But, there are examples of drivers that are older than the OS and that do work with it. One of the most well known is secdrv.sys. It wasn't updated until Win8 came out - so versions of Win7 (to include SP1) used one that dated from 2006 (and some Win8 systems have it also). Another is the GEARAspiWDM.sys driver used by iTunes - it was very outdated but caused no problems, so we generally ignored it. It was updated recently for Win8.

Then we have to discuss the numbering system and how the manufacturer manages the versioning of drivers. Also, a driver may have a date that's different from the package it was included in (usually earlier). I find this a lot in Realtek Audio drivers - but it doesn't give problems so we generally ignore it also.

The driver that you mention hasn't had many problems (I may have seen one since I started doing this years ago).
I'd leave it alone for now.
If you must update it, then here's a link to the download page at Realtek: Realtek

Please note that both PCIe and USB devices are listed here. There's 2 uSB drivers - I was unable to figure out which one you have. You may find it by researching your motherboard/system at the manufacturer's website. Worst case, set a System Restore point and try installing one. If it doesn't work uninstall it, set another System Restore point and install the other.

Endureit · Oct 6, 2013

Before asking about the realtek driver I had already tried all of them, and after restarting the driver didn't change on device manager, that's why I asked.

So, sick of this -.- another BSOD after reinstalling windows, dump included

usasma · Oct 7, 2013

Can you exchange the system for a new one?
If not, can you send the system in for repair under warranty?
It looks like a hardware problem to me - and most Dell's have a 1 year warranty.

Try these free hardware diagnostics: Hardware Diagnostics (can't recall if I've suggested this already)
If all pass, then start with this: Hardware Stripdown Troubleshooting
In particular, look for problems with the video and the networking.

This one points to video, but it also have some network involvement in the raw stack.
Still has some USB - but we're really just grasping at straws here. The randomness of these errors suggests a low level problem - and what to USB/networking/video have in common? The answer is (most likely) the motherboard.

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Mon Oct  7 05:08:03.705 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100713-21500-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]1 days 12:07:26.956[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1e1e3a )[/B]
BugCheck [B]3D, {fffff88002e1acc0, 0, 0, fffff880048c1e3a}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003D]INTERRUPT_EXCEPTION_NOT_HANDLED (3d)[/url]
Arguments: 
Arg1: fffff88002e1acc0
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: fffff880048c1e3a
BUGCHECK_STR:  0x3D
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x3D_nvlddmkm+1e1e3a[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A03
  BIOS Release Date             08/02/2013
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Mon Oct  7 05:08:03.705 2013 (UTC - 4:00)**************************
intelide.sys                Wed Jul 25 22:29:52 2012 (5010ABA0)
Rt630x64.sys                Thu Oct 25 05:14:58 2012 (50890312)
btath_bus.sys               Fri Nov  2 01:35:15 2012 (50935B93)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
btath_avdt.sys              Tue Dec 18 04:53:53 2012 (50D03D31)
btath_rcp.sys               Tue Dec 18 04:54:50 2012 (50D03D6A)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
btath_a2dp.sys              Tue Dec 18 04:55:11 2012 (50D03D7F)
athrx.sys                   Tue Feb 19 03:22:29 2013 (51233645)
nvhda64v.sys                Mon Feb 25 00:27:35 2013 (512AF647)
btath_flt.sys               Thu Apr 18 01:26:45 2013 (516F8415)
btfilter.sys                Mon Apr 22 02:35:46 2013 (5174DA42)
nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
RTKVHD64.sys                Tue Jul 23 08:46:49 2013 (51EE7B39)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
[/font]

Endureit · Oct 7, 2013

Can you explain why these BSODs only happen on Steam though? I played Tera online for 6 hours straight today and no probs, then jump on Steam and have one after about 30 mins. Just trying to make sure its hardware before I go through the hassle of an exchange and have to go without entertainment for 2 days.

I was searching the internet for other people having problems with this pc and found that when you turn on the PC one beep means the mother board is bad, and mine does this. gonna call dell to confirm.

usasma · Oct 8, 2013

There's no sure answer for this. Steam seems most likely - but it's an extremely reliable program that doesn't often suffer from problems like this. So knowledge/solutions will be hard to come by. I'm not a hard-core gamer - so my advice on games comes from you and my web searches.

There are at least 7 layers to the networking "stack" ( OSI model - Wikipedia, the free encyclopedia ) - so they're difficult to troubleshoot. For example, there could be a networking function that Steam uses more often than other programs - and that could be the function that's causing the BSOD's. Or, the function could be working normally - but using a faulty piece of equipment (so the crash happens when it tries to execute that certain way on the faulty equipment).

If this is a motherboard problem - there is no surefire way to tell it's the motherboard. There are no comprehensive motherboard testers (they're too expensive for the mobo manufacturer's to develop). The only real "test" is to try another motherboard.

Which is more important to you? 2 days without - or continued BSOD's? This type of problem usually doesn't resolve itself in the short term - so we're likely to be at this for a while.

Endureit · Oct 9, 2013

Sent it in for a new motherboard, network card, and usb ports. Hopefully it comes back problem resolved, will let you know.

Endureit · Oct 15, 2013

Just got it back, hopefully its solved.

UPDATE: Nope after getting a new motherboard and network card still getting it. They also said they tested all hardware and it was good. Dump included.

usasma · Oct 16, 2013

There are 3 things that can cause BSOD's:
- problems with 3rd party drivers
- problems with hardware
- problems with Windows drivers

I noticed these 3 programs (in your Start Menu/Screen) that I'm not familiar with - and they are (I presume) network related:
- Atheros SmartNet
- BT Program and BT Devices
- HotSpot

I'd suggest a fresh install of Windows without installing the extra stuff: Canned Speeches - Clean Install
That will rule out any problems with the 3rd party drivers.
And, that will mean that there's nothing wrong with the system (as the hardware was tested by you and by Dell - and the multiple reinstallations of Windows will tend to rule out Windows problems). If the BSOD's continue despite this, then we'll have to figure out where to go from here.

Do not install anything on the computer for a couple of days - in order to ensure that the BSOD's aren't going to occur.
Then start with installing Steam (and only Steam) and run it for a couple of days
Then install the other stuff - one at a time and waiting for a couple of days between installations.

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Tue Oct 15 22:53:43.052 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\101513-20046-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 7:13:50.382[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+344e2 )[/B]
BugCheck [B]FC, {fffffa8011405a40, 800000032e4009e3, fffff8800cf2b8a0, 3}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000FC"]ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)[/URL]
Arguments: 
Arg1: fffffa8011405a40, Virtual address for the attempted execute.
Arg2: 800000032e4009e3, PTE contents.
Arg3: fffff8800cf2b8a0, (reserved)
Arg4: 0000000000000003, (reserved)
BUGCHECK_STR:  0xFC
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  payday2_win32_
FAILURE_BUCKET_ID: [B]0xFC_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A02
  BIOS Release Date             06/24/2013
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Tue Oct 15 22:53:43.052 2013 (UTC - 4:00)**************************
Rt630x64.sys                Thu Oct 25 05:14:58 2012 (50890312)
btath_bus.sys               Fri Nov  2 01:35:15 2012 (50935B93)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
btath_avdt.sys              Tue Dec 18 04:53:53 2012 (50D03D31)
btath_rcp.sys               Tue Dec 18 04:54:50 2012 (50D03D6A)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
btath_a2dp.sys              Tue Dec 18 04:55:11 2012 (50D03D7F)
athrx.sys                   Tue Feb 19 03:22:29 2013 (51233645)
btath_flt.sys               Thu Apr 18 01:26:45 2013 (516F8415)
btfilter.sys                Mon Apr 22 02:35:46 2013 (5174DA42)
nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
RTKVHD64.sys                Tue Jul 23 08:46:49 2013 (51EE7B39)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
nvlddmkm.sys                Thu Sep 12 01:16:00 2013 (52314E10)
[/FONT]

Endureit · Oct 16, 2013

The BSODs only occur in Steam so I would have to install steam to see if I'm getting them. I also already reinstalled windows twice, but that was prior to getting new hardware. I also don't have a windows disk so the only way to reinstall is through the windows/dell pc recovery function which would install all that extra stuff anyway.

The last time I reinstalled I only installed Steam and Payday 2 through Steam, played it for awhile maybe even a full day then it blue screened again. Without installing anything else.

I was looking at this line in one of your information boxes: Built by: 9200.16628.amd64fre.win8_gdr.130531-1504

why does it say AMD64fre I don't have an amd processor or an ATI card anymore, is that something different? or could that be causing problems?

usasma · Oct 18, 2013

Don't worry about the AMD thing - it's just a notation that the installed version of the OS (not the CPU/GPU) is the one that's designed for the AMD x64 instruction set.

When reinstalling Windows, we presume that the stuff installed by the OEM software is OK (they test the builds before releasing them).
But you must either remove the OEM stuff, or ensure that it's fully updated from the Dell website.
Then, after a couple of days, install Steam to see if the BSOD's continue.

Endureit · Oct 22, 2013

Haven't played payday 2 since last time I posted here, and have gotten 3 or 4 bsod in last few days.

usasma · Oct 22, 2013

It still says hardware (or compatibility) to me.

Have you performed all the diagnostics on this page: Hardware Diagnostics
If you haven't run Driver Verifier since the last reinstall (and hardware replacement), please do it by following these instructions: Driver Verifier Settings

If all the hardware diagnostics pass, then I'd start looking for more current 3rd party drivers.
The one that concerns me the most is HECIx64.sys - the Intel Management Engine interface.
Try this link first (the package dates from 10/14/2013): https://downloadcenter.intel.com/Se...ord=intel+management+engine&CloseProduct=True
Then, have a look at this Google search: https://www.google.com/search?q=int...s=org.mozilla:en-US:official&client=firefox-a

Search for wired and wireless drivers that are more up to date also.
Wired (driver dates from 8/15/2013): Realtek
Wireless:
(try this one first - it may not work tho'): Driver Details | Dell US
Package dates from 10/17/2013 - but says Win8.1

If it doesn't work, then try this one: ftp://ftp.dell.com/FOLDER01211205M/1/DW1703_DW1901_W8_X02_A05_Setup-G0VYC_ZPE.exe (direct download - scan with antivirus BEFORE opening!!!) - package dates from 2/25/2013

I don't think that you'll find an updated version of the intelppm.sys driver as it's updated through Windows Update (make sure you're up to date at Windows Update).

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Tue Oct 22 01:19:15.431 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102213-9093-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 6:14:16.103[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+1bc )[/B]
BugCheck [B]3B, {c0000005, fffff88003e43a84, fffff8800c9cd690, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003e43a84, Address of the instruction which caused the bugcheck
Arg3: fffff8800c9cd690, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID: [B]0x3B_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A02
  BIOS Release Date             06/24/2013
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct 21 02:03:11.256 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102113-11453-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 16:11:36.926[/B]
*** WARNING: Unable to verify timestamp for athw8x.sys
*** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
Probably caused by :[B]hardware ( athw8x+26b86a )[/B]
BugCheck [B]D1, {0, 2, 0, fffff88004ee886a}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88004ee886a, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]IP_MISALIGNED_athw8x.sys[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A02
  BIOS Release Date             06/24/2013
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 20 09:26:53.474 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102013-13890-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 10:34:25.146[/B]
Probably caused by :[B]hardware ( nt!KiTimerWaitTest+2f9 )[/B]
BugCheck [B]A, {280, 2, 0, fffff80147493279}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments: 
Arg1: 0000000000000280, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80147493279, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]IP_MISALIGNED[/B]
CPUID:        "Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  A02
  BIOS Release Date             06/24/2013
  Manufacturer                  Dell Inc.
  Product Name                  XPS 8700
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Tue Oct 22 01:19:15.431 2013 (UTC - 4:00)**************************
Rt630x64.sys                Thu Oct 25 05:14:58 2012 (50890312)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
athw8x.sys                  Sun Dec 16 22:21:29 2012 (50CE8FB9)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
RTKVHD64.sys                Tue Jul 23 08:46:49 2013 (51EE7B39)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
nvlddmkm.sys                Thu Sep 12 01:16:00 2013 (52314E10)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 20 09:26:53.474 2013 (UTC - 4:00)**************************
btath_bus.sys               Fri Nov  2 01:35:15 2012 (50935B93)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
btath_avdt.sys              Tue Dec 18 04:53:53 2012 (50D03D31)
btath_rcp.sys               Tue Dec 18 04:54:50 2012 (50D03D6A)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
btath_a2dp.sys              Tue Dec 18 04:55:11 2012 (50D03D7F)
btath_flt.sys               Thu Apr 18 01:26:45 2013 (516F8415)
btfilter.sys                Mon Apr 22 02:35:46 2013 (5174DA42)
[/FONT]

Endureit · Oct 24, 2013

My wireless card is starting to fail, I don't lose connection but it constantly says waiting for server and I have to reload several times to get any Page to pop-up. Is it possible im blue screening from a faulty wireless card? That would be awesome if its been that all along I could get that replaced in a Day.

usasma · Oct 25, 2013

While it's possible, there's no surefire test other than replacing the card. And that's just throwing money at the problem. If it doesn't work, then you throw money at the next suspect, etc, etc. This'll go on until you've either fixed it - or you've run out of money!

Run the hardware diagnostics and update the drivers that I've mentioned. In particular the HECI and the wired/wireless drivers are the most critical at this point.

We're still working on ruling out 3rd party drivers. Updating the drivers and running Driver Verifier is a part of that. When that is done, we'll move on to checking the hardware (which you've actually started on already). If all that passes, then we'll move on to other steps for isolating hardware problems - and then will also see about Windows issues.

Solved Random BSODs on new system, need help please.

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