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My screen is black all the time

blockie

Member
VIP Member
Member
My screen is black all the time in spite of setting and saving a nice slide show under Personification. Done everything I can think of. This is on a W8.1 OS.

Bill
 

My Computer

System One

  • OS
    w8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G710
    CPU
    Intel i5-420MCPU @ 2.6GHz 2.59 GHz
    Motherboard
    Lenovo
    Memory
    6 MB
    Browser
    Chrome / FireFox
    Antivirus
    Defender

KYHI

Well-Known Member
Pro User
go into control panel / system
And verify windows activation
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

popeye

New Member
VIP Member
Guru
Um, how's he going to do that if screen is all black?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

blockie

Member
VIP Member
Member
go into control panel / system
And verify windows activation

It's been activated. CP........ System says so,

Bill
 

My Computer

System One

  • OS
    w8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G710
    CPU
    Intel i5-420MCPU @ 2.6GHz 2.59 GHz
    Motherboard
    Lenovo
    Memory
    6 MB
    Browser
    Chrome / FireFox
    Antivirus
    Defender

blockie

Member
VIP Member
Member
Somewhere, I read or saw something that made me think I had a "lock screen". I'm not sure of it's purpose or how to check. How do I confirm that I am in that mode and how to turn on or off?

Only the background is black, the icons are visible and the computer works OK as is.

Bill
 

My Computer

System One

  • OS
    w8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G710
    CPU
    Intel i5-420MCPU @ 2.6GHz 2.59 GHz
    Motherboard
    Lenovo
    Memory
    6 MB
    Browser
    Chrome / FireFox
    Antivirus
    Defender

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