- Messages
- 1,024
- Location
- Sutton Coldfield
Ever since I got my new pc I have been attempting to contact MS Support in the UK to answer a very simple problem.
I bought Windows Media Center from Arvato GmbH in Germany. Their email address is none functional. When I bought it it fitted into the pc great, then my pc broke.
I have a new pc and nobody seems to want to help. I called the UK support number to be told that the number has changed to a 'less expensive' number - so I dialed that. After the usual robitic responses I actually reached a human being, although speaking a barely distinguishable accent. I told her the full history. 'Now let me get this straight, you have Windows 8.1'? 'Yes' I said 'but the problem is Media Center product key not working in Add Features in 8.1 - I have paid for a product that I cannot download.'
*click* nobody on line
After several attempts to call them back, I got a phone ringing somewhere, and ringing, and ringing - you get the picture? Then another robot told me there is an error *click*
After another few attempts I gave up.
If Apple Macs were not so damn expensive I would stick MS where the sun does not shine.
Edit: Wow! finally got to 'speak' to MS via social media software. Gave them the details, we shall see ........
I bought Windows Media Center from Arvato GmbH in Germany. Their email address is none functional. When I bought it it fitted into the pc great, then my pc broke.
I have a new pc and nobody seems to want to help. I called the UK support number to be told that the number has changed to a 'less expensive' number - so I dialed that. After the usual robitic responses I actually reached a human being, although speaking a barely distinguishable accent. I told her the full history. 'Now let me get this straight, you have Windows 8.1'? 'Yes' I said 'but the problem is Media Center product key not working in Add Features in 8.1 - I have paid for a product that I cannot download.'
*click* nobody on line
After several attempts to call them back, I got a phone ringing somewhere, and ringing, and ringing - you get the picture? Then another robot told me there is an error *click*
After another few attempts I gave up.
If Apple Macs were not so damn expensive I would stick MS where the sun does not shine.
Edit: Wow! finally got to 'speak' to MS via social media software. Gave them the details, we shall see ........
Last edited:
My Computer
System One
-
- OS
- Win 10
- Computer type
- PC/Desktop
- System Manufacturer/Model
- pc specialist made to order
- CPU
- Intel® Core™i7 Quad Core Processor i7-4790 (3.6GHz) 8MB Cache
- Motherboard
- ASUS® H81M-PLUS: Micro-ATX, LG1150, USB 3.0, SATA 6GBs
- Memory
- 16GB KINGSTON DUAL-DDR3 1600MHz (2 x 8GB)
- Graphics Card(s)
- 2GB NVIDIA GEFORCE GTX 750 Ti - DVI, mHDMI, VGA - 3D Vision Ready
- Sound Card
- ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
- Monitor(s) Displays
- iiyama 24 inch flat screen
- Screen Resolution
- 1920 x 1080
- Hard Drives
- 1TB 3.5" SEAGATE SSHD, SATA 6Gb/s 7200 RPM (64MB + 8GB SSD CACHE)
2TB Seagate SATA HDD
500Gb SATA docked
- Case
- In Win Turbo
- Cooling
- Super Quiet 22dBA Triple Copper Heatpipe Intel CPU Cooler
- Keyboard
- microsoft mutlimedia keyboard
- Mouse
- logitech corded
- Internet Speed
- 152mb
- Browser
- FF, IE11
- Antivirus
- AVG Internet Security 2015
- Other Info
- 16x BLU-RAY WRITER DRIVE, 16x DVD ±R/±RW
10/100/1000 GIGABIT LAN PORT