I initially created the thread below but I have since discovered the problem relates to many apps and not just the People app.
http://www.eightforums.com/software-apps/47601-people-app-opens-then-crashes-desktop.html
I have a new Dell laptop running Windows 8.1 Core Edition. After only a week I found most of the apps would crash to the Desktop on opening. I thought I had solved the problem by creating a new user account and reinstalling the apps but that only worked for a week before the same problem reappeared.
This is what I have discovered to date:
The problem appears to be due to access rights and priveliges in user accounts since the apps work in other accounts or if I create a new account.
Could someone please explain what may be the cause of the problem. Please advise where the apps are located for each user account and whether there is way of checking that they are set up to have the correct access rights and privileges.
http://www.eightforums.com/software-apps/47601-people-app-opens-then-crashes-desktop.html
I have a new Dell laptop running Windows 8.1 Core Edition. After only a week I found most of the apps would crash to the Desktop on opening. I thought I had solved the problem by creating a new user account and reinstalling the apps but that only worked for a week before the same problem reappeared.
This is what I have discovered to date:
- Initially most apps crashed on opening
- Reinstalling the apps made many of them work but there are still some issues e.g. selecting Maps within Bing weather causes the app to crash
- The apps work fine in a new user account or in other local accounts I have not used much to date
- None of the steps recommended in http://www.eightforums.com/tutorials/21051-apps-tiles-not-working-responding-fix-windows-8-a.html solves the problem
- I've spent an hour with Microsoft Support who have found no obvious problem and have escalated the problem to the next tier
The problem appears to be due to access rights and priveliges in user accounts since the apps work in other accounts or if I create a new account.
Could someone please explain what may be the cause of the problem. Please advise where the apps are located for each user account and whether there is way of checking that they are set up to have the correct access rights and privileges.
My Computer
System One
-
- OS
- Windows 8.1 64 bit
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Home Build
- CPU
- Intel i3570K
- Motherboard
- Gigabyte GA-77X-UD5H
- Memory
- 16 GB
- Graphics Card(s)
- Sapphire R9 280X Toxic
- Sound Card
- Realtek on motherboard
- Monitor(s) Displays
- Viewsonic VP2770
- Screen Resolution
- 2560 x 1440
- Hard Drives
- Intel 520 180GB SSD
Seagate 2T HDD
Seagate external 1T USB HDD
- PSU
- XFX 850W
- Case
- Nanoxia Deep Silence 1
- Cooling
- Noctua NH-D14
- Keyboard
- Microsoft
- Mouse
- Microsoft
- Internet Speed
- 50Mbps
- Browser
- Chrome