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Solved mailto links in browsers don't open up outlook 2010 email


mrje1

New Member
Posts
26
#1
Hello everyone,

When ever I click a mailto link in either Chrome, IE, Firefox and Opera it opens up a new chrome browser window. Before I installed windows 8 I had it opening up Outlook 2010 new email, now it opens up a new Chrome browser window.

How do I change it in windows 8 to when I click a link in any browser to open up Outlook 2010 new email as it did before?

Thank you for your help.
 

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Brink

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mvp
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#2

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mrje1

New Member
Posts
26
#3
Hello MrJe, and welcome to Eight Forums.

Double check to make sure that Outlook is set as the default program for all of it's associations. Specifically the mailto protocol.

http://www.eightforums.com/tutorial...ms-set-your-default-programs-windows-8-a.html

Hope this helps, :)
Shawn
Hi Shawn,

Thank you very much for the response and for the welcome. I am happy to be apart.

I did set Outlook to be default for all, but I didn't check to see if all were selected at the time. So, when I actually looked at what Outlook was set to there it was the mailto was unchecked. Everything is working now.

Thank you very much for your help.
 

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    Intel Core i7 860 Lynnfield Socket 1156 LGA @2.80ghz Quad Core
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Brink

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mvp
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#4
You're most welcome. I'm happy to hear that you got it sorted. :)

It looks like you have Google Chrome browser installed. This could have set it to be the default program if you clicked on yes when it asked (if turned on in Chrome) if you wanted to make Chrome the default program whenever you open it. This could also be something to look at to make sure you don't lose Outlook as the default program.
 

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    ASUS ROG Maximus XI Formula Z390
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    Arris SB8200 cable modem,
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    Lumia 1520 phone

mrje1

New Member
Posts
26
#5
Thank you for the advice. Will look into that.
 

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  • OS
    Windows 8.1 Professional
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    CPU
    Intel Core i7 860 Lynnfield Socket 1156 LGA @2.80ghz Quad Core
    Motherboard
    Asus P7P55D EVO (LGA1156)
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    8gb Dual Channel DDR3
    Graphics Card(s)
    ATI AMD Radeon HD 5450 1024MB (VISIONTEK)
    Hard Drives
    2 External Seagate Backup Plus Drives and 1 WDC WD1001FALS Internal HDD
    PSU
    Corsair HX750W
    Case
    CM Cooler Master Storm Scout
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    Corsair Cooling Hydro-Series All-in-One High-Performance Liquid CPU Cooler CWCH60
    Keyboard
    Logitech Illuminated Keyboard
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Brink

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mvp
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#6
You're welcome.
 

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    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
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    6TB WD Black WD6001FZWX
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    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

powerdrome

New Member
Posts
22
#7
Hi Brink, don't know if i'm right on continuing this old thread, but i didn't want to open another for a similar issue:

So i solved the same problem here by selecting the mailto default back to outlook again.

As long as chrome and i have tricked with some settings now i have a strange behaviour in outlook that i would like to check with you:

With Outlook 2013 if i click on a hyperlink wich is am email address like [email protected] (not a mailto, that works), nothing happens; i remember with my old winxp and outlook 2007 that it opens a new message or try to open the browser.

Is this normal or i have something screwed up? How can i tell to open that link with a new message like mailto?

Thanks Cattura di schermata (5).png
 

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Brink

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mvp
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#8
Hello powerdrome,

That's what my "MAILTO" is set with as well.

You should be able to right click on the email address, and click on "E-mail with ...." to do so.
 

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    ASUS ROG Maximus XI Formula Z390
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    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
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    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

powerdrome

New Member
Posts
22
#9
hi brink, thanks for your answer.
if i right click on the email address in outlook 2013 i get:
select hyperlink
open hyperlink
copy hyperlink

if i click on open, it does nothing.

just wanted to know if it is normal or i screwed something
 

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Brink

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mvp
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#10
When you right click on and email address in Outlook 2012 and click on "Open Hyperlink", it should open an Outlook new message window with the address in the "To" field.

What I posted was for if you right clicked on an email address in Internet Explorer.
 

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    Intel i7-8700K OC'd to 5 GHz
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    ASUS ROG Maximus XI Formula Z390
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    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
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    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
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    Hard Drives
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    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

powerdrome

New Member
Posts
22
#11
ok so my outlook has something wrong
when the enail address hyperlink is in the "mailto:" format it does what you say (opena new message with the address)

if it is only an email address hyperlink it does nothing

any way to fix this?

Thanks
 

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Brink

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mvp
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#12
As a test, see if you are able to left click or right click to do so in Internet Explorer.
 

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    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

powerdrome

New Member
Posts
22
#13
in internet explorer it works when the email link is in the mailto: format.

anyway thanks for your help.
 

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Brink

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mvp
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#14
Well, I suppose that you could copy the address, and paste it in a new mail message "To" box if needed. :(
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

streetwolf

New Member
Member
New Jersey

Posts
114
#15
A related question. Outlook 2013 is my default mailto: program. When I click on such a link in Firefox it opens up Outlook in the create new mail screen with the recipients email address filled in. This is fine.

The problem that I am having, which seems to be intended based on what I've been reading, is that when I click send all Outlook does is move my email to the Outbox and closes. It does not send the email. It's not until I run Outlook again that the email is sent from the outbox.

Creating an email from scratch let's me send without closing Outlook. Why does a mailto: link behave the way it does? Someone suggested this was a security measure. I really don't see how since I have to click on send.

I would like a mailto: email message to behave just like one I created myself. Any ideas on this?
 

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