Hello,
Its been a month since I last posted. And, though, I had stated that my problem got resolved, it, apparently hadn't. Even after installing (clean install) AMD Radeon Software Versions 16.12.1 , 16.12.2 and now the latest 17.1.1 individually, I am still facing the same problem that my display stays off (not in sleep mode) after 5 minutes (or whatever time limit I set under "Power Options") of inactivity. I have to force shut down the system and restart it to get back to normalcy.
The AMD Developer Forums community gave me a solution which also proved fruitless. It was as follows:-
You can try to Uninstall all AMD software and clean your system in safe mode by DDU program and reinstall 16.12.2
If it doesn't help:
1.Use 16.11.5 for now. 16.12.x is unstable and has too many problems
2.Or set "turn off the display " to "never" for better times and don't use "sleep mode"
Kindly help.
Thanks.
Its been a month since I last posted. And, though, I had stated that my problem got resolved, it, apparently hadn't. Even after installing (clean install) AMD Radeon Software Versions 16.12.1 , 16.12.2 and now the latest 17.1.1 individually, I am still facing the same problem that my display stays off (not in sleep mode) after 5 minutes (or whatever time limit I set under "Power Options") of inactivity. I have to force shut down the system and restart it to get back to normalcy.
The AMD Developer Forums community gave me a solution which also proved fruitless. It was as follows:-
You can try to Uninstall all AMD software and clean your system in safe mode by DDU program and reinstall 16.12.2
If it doesn't help:
1.Use 16.11.5 for now. 16.12.x is unstable and has too many problems
2.Or set "turn off the display " to "never" for better times and don't use "sleep mode"
Kindly help.
Thanks.
My Computer
System One
-
- OS
- Windows 8.1 64bit
- Computer type
- Laptop
- System Manufacturer/Model
- Dell Inspiron 15R 5537
- CPU
- Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
- Motherboard
- Dell Inc.
- Memory
- 4GB DDR3
- Graphics Card(s)
- AMD Radeon HD 8670M 1GB DDR3
- Screen Resolution
- 1366 x 768
- Hard Drives
- 1TB 5400 rpm
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Dell Touchpad
- Browser
- Google Chrome 64bit
- Antivirus
- Kaspersky Internet Security 2016
- Other Info
- BIOS Version - 015.037.000.002