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KERNEL_DATA_INPAGE_ERROR (spaceport.sys)


coorapan

New Member
Posts
2
#1
Hello.
On the New Year's Eve, I got a BSOD saying KERNEL_DATA_INPAGE_ERROR, the laptop restarted itself, but it couldn't boot into Windows as it said in BIOS that there's no bootable disk in the PC. After turning the PC off and on again, the OS booted without a problem, but then the BSOD with the same pattern of no bootable disk found after restarting would repeat several times for another few days. Sometimes several minutes after the OS booted after I turned it off and on again, sometimes almost a full day after booting into OS. At that time, I ran several diagnostics checks, none of which found any problem. MemTest was completely okay, and S.M.A.R.T. of my SSD (SanDisk X300s, the only disk in the laptop) was also okay. Both, CrystalDiskInfo and SanDisk's diagnostic tool said the disk is healthy, with SanDisk's tool estimating 'life remaining 97%' (don't know what exactly it means). I screened the system for malware and viruses, but that seemed clean, too. Then, I ran Windows' System File Checker and chkdsk, after which the problem disappeared. I don't know if it was thanks to sfc or chkdsk.
Several months later, in April if I remember correctly, I got the BSOD again. It restarted itself, couldn't find bootable disk, and then after turning off and on again, I didn't get any more BSODs, like I did on the New Year's Eve and the following days in January.
However, today I got a BSOD with the same error and the same pattern again. So far it has been just once, so maybe I'm okay for another several weeks. But it's really starting to piddle me off a bit, so I thought I'd ask here. I've also included a screenshot of current disk status from CrystalMarkInfo. I could find only one file in Windows/Minidump, which is probably unrelated to this problem, judging from the date of it.
I wonder if I should possibly try using something like Driver Easy to manage and make sure I have the newest drivers
 

Attachments

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX303LA
    CPU
    i7-4510U
    Memory
    8 GB
    Graphics Card(s)
    Intel HD
    Screen Resolution
    1920x1080
    Hard Drives
    SanDisk X300s
    Browser
    Google Chrome
    Antivirus
    ESET NOD32

mrjimphelps

"Phelps Helps"
Posts
153
#2
I think your hard drive is beginning to go bad. Get an immediate backup of the drive, before the drive has a chance to fail; then replace the drive.

Check to make sure the drive cables (data and power) are plugged in securely at the drive, and that the data cable is plugged in securely at the motherboard.
  • If they are not, then that could be the cause of the errors. Plug the cables in securely, and see if the problem goes away.
  • If they are, then you likely have a bad drive.
In any case, you should get a backup of the drive.
 

My Computer

System One

  • OS
    Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell
    CPU
    Haswell
    Memory
    4 GB
    Monitor(s) Displays
    Acer 23"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Two hard drives, 1TB each: One for Linux, one for my data.
    Keyboard
    IBM Model M
    Browser
    Firefox, Opera
    Antivirus
    Sophos (Linux), Trend Micro (Windows)
    Other Info
    I use Samba to share my data drive with the other computers at my house and with my guest session in VMWare Workstation Player.

coorapan

New Member
Posts
2
#3
Thanks for your reply. So you suppose it really is a faulty hard drive, huh? I make data backups and disk image snapshots every now and then, so I'm not exactly worried about the data. It's a notebook, so there aren't really any cables in there, but I'll try taking it out and putting back again to see if the problem disappears. I don't really have much time to deal with it now, so I'll try it some day next month I guess.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX303LA
    CPU
    i7-4510U
    Memory
    8 GB
    Graphics Card(s)
    Intel HD
    Screen Resolution
    1920x1080
    Hard Drives
    SanDisk X300s
    Browser
    Google Chrome
    Antivirus
    ESET NOD32

mrjimphelps

"Phelps Helps"
Posts
153
#4
Actually, there are drive cables in a laptop, but they are smaller and harder to get to than those in a desktop.

If you are satisfied that you can restore from a backup, then that is all you have to do for now. Make sure that you have a way to boot the computer and then restore the backup if your hard drive crashes and must be replaced. Typically that means you will have an "emergency boot disk", either a CD/DVD or a flash drive, and a way to load your backup software when you boot with the emergency disk. Otherwise, you won't have any way of doing a restore to a new drive. I would test the boot disk now, before you need it.

I'm not certain that your drive is bad; but my gut tells me that it may be beginning to go bad. The uncertainty I have about this is that the problem has existed for so long, and still no errors show up when you test the drive. But this is the sort of behavior that either a loose connection or a bad drive would exhibit.
 

My Computer

System One

  • OS
    Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell
    CPU
    Haswell
    Memory
    4 GB
    Monitor(s) Displays
    Acer 23"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Two hard drives, 1TB each: One for Linux, one for my data.
    Keyboard
    IBM Model M
    Browser
    Firefox, Opera
    Antivirus
    Sophos (Linux), Trend Micro (Windows)
    Other Info
    I use Samba to share my data drive with the other computers at my house and with my guest session in VMWare Workstation Player.