techretarded
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I'm becoming so frustrated in trying to reset to factory settings my Dell Inspiron 660s that uses Windows 8. Some how my ex had downloaded a interface to make Windows 8 look like windows 7. It has virus on it that I just want to reset it. I have tried to reset thru going thru change pc settings-to general-to recovery. It gives me an error code of 800....???. So I restart it, hit F12 brings up a boot window where my options are Boot Manger (clicking on this takes me back to my desktop) Boot Setup is the 2nd options, then Diagnostics (which I have run and says nothing is wrong then takes me to my desktop) then I forget what the last option is. I have called Dell to help but they want $200 to help. I have googled out of my mind how to reboot myself. Any help will save this gals sanity since I am not too IT savvy but I have rebooted before.
Thank you in advance. I wish I could just download a boot cd from the internet and do it that way. I have tried to hit F8 and nothing appears.
Thank you in advance. I wish I could just download a boot cd from the internet and do it that way. I have tried to hit F8 and nothing appears.
My Computer
System One
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- OS
- Dell Inspiron 660s