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can't access UEFI BIOS and BOOT menu on my lenovo z580


#1
Ok so i have 2 months lenovo ideapad z580 laptop..i am unable to access UEFI BIOS menu and boot menu anymore these were the steps i tried with my laptop
1)i have windows 8.1 tried going to pc settings and selected uefi settings on restart But the problem still persist the laptop is just doing normal windows 8 boot
2)tried pressing/hitting F1,F2,F12,DEL keys
3)i have also used lenovo one key recovery button there it showed "bios setup" when i selected it and hit enter it is just doing normal windows 8 boot still i can't access uefi bios
4)tried updating BIOS for the laptop but unfortunately there was no bios update for this model
5)tried resetting Laptop by removing battery and ac adapter and pressing and holding power button for 30 seconds but still no use i can't access BIOS yet
6)i tried removing the internal hard drive Out of the laptop and this time one starnage thing happened " before with internal hard drive i used to get lenovo splash screen when turning ON but after removing hard drive and when i try to access bios i can't see the lenovo splash screen at all" still i can't access BIOS!!!
7)i even have tried holding down Shift key, letter B when starting up the laptop but still didn't work :(
seems like windows 8.1 makes changes to BIOS?

please anybody help me with this particular issue....thanks
 

My Computer

System One

  • OS
    Linux,windows 8.1,windows 7.
    Computer type
    Laptop
    System Manufacturer/Model Number
    lenovo,asus,dell,acer
    Memory
    8GB @1600MHZ
    Screen Resolution
    1920x1080P
    Browser
    google chrome

Enigma

New Member
Member
#2
I own a Lenovo G700, and I have heard that Shift + F2 will get you into the BIOS. It might work if all else fails. You can also call Lenovo support or search around a bit more. But in my case I have to use the hardware OneKey Recovery button to access it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64, Windows Server 2012 R2 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo G700
    CPU
    Intel Core i7-3632QM, 2.20 GHz
    Motherboard
    Lenovo
    Memory
    6 GB DDR3
    Graphics Card(s)
    NVIDIA 720M, Intel HD 4000
    Monitor(s) Displays
    1 monitor
    Screen Resolution
    1600x900 (max)
    Hard Drives
    1 TB HDD (5400 RPM), 1.5 TB HDD (5400 RPM) installed in a 12.7mm disc drive caddy
    Case
    Lenovo
    Keyboard
    Lenovo
    Mouse
    Laptop/notebook keyboard/touchpad
    Internet Speed
    It varies, since I'm mobile most of the time
    Browser
    Chromium (the open-source browser which Google Chrome is derived from)
    Antivirus
    Kaspersky, Malwarebytes, Spybot, Privatefirewall
    Other Info
    I will add more information here later
#3

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
#4
@enigma thanks i have tried that still it didn't work!!!
Thanks David i have tried that as well but unfortunately it didn't work for me!!!!
seems like there some bug with this series of laptops!!!! windows 8 made some changes to bios!!!
 

My Computer

System One

  • OS
    Linux,windows 8.1,windows 7.
    Computer type
    Laptop
    System Manufacturer/Model Number
    lenovo,asus,dell,acer
    Memory
    8GB @1600MHZ
    Screen Resolution
    1920x1080P
    Browser
    google chrome
#6
as it is OEM the lenovo should replace hard drive along with motherboard right?
 

My Computer

System One

  • OS
    Linux,windows 8.1,windows 7.
    Computer type
    Laptop
    System Manufacturer/Model Number
    lenovo,asus,dell,acer
    Memory
    8GB @1600MHZ
    Screen Resolution
    1920x1080P
    Browser
    google chrome

XweAponX

New Member
VIP Member
Pro User
#7
If you did any Lenovo System updates, it may have changed the UEFI partition, it happened to me with an HP Pavilion laptop. After a UEFI update, I no longer had the Advanced Startup. But I used the

DISM /online /cleanup-image /restore-health

and got it back. Try that, it worked for me- Do it from an administrator command prompt. It takes about 20 minutes, then try Advanced Startup from PC Settings.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
#8
Still i can't able to access :(. The only thing i can think of is the bios need to reflashed by EEPROM writer!!! i suppose this can't be done in a service center!! the motherboard need to be sent somewhere!! what do you think experts?
 

My Computer

System One

  • OS
    Linux,windows 8.1,windows 7.
    Computer type
    Laptop
    System Manufacturer/Model Number
    lenovo,asus,dell,acer
    Memory
    8GB @1600MHZ
    Screen Resolution
    1920x1080P
    Browser
    google chrome

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#9
So what happened when you removed the hard drive? What was shown on the monitor. Windows 8 with UEFI will pull the OEM Logo from your BIOS and display it on your Windows 8 boot screen above the juggling balls. On a non UEFI system the Windows 8 Logo gets displayed. You won't get that screen with the drive pulled as its a Windows Boot Screen and not the BIOS Boot Logo.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

XweAponX

New Member
VIP Member
Pro User
#10
It should be F10, but I don't know what it would be on a new computer, they usually do not remove the F-key access even with UEFI.

The website for the model should have the F key for BIOS, or I would call them up if I were you.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
#12
So what happened when you removed the hard drive? What was shown on the monitor. Windows 8 with UEFI will pull the OEM Logo from your BIOS and display it on your Windows 8 boot screen above the juggling balls. On a non UEFI system the Windows 8 Logo gets displayed. You won't get that screen with the drive pulled as its a Windows Boot Screen and not the BIOS Boot Logo.
When i remove the hard drive and turn On the laptop it just displays dark screen it NOT EVEN showing "Lenovo splash screen"!!!i can't even able to boot from cd/dvd or any other device.if i install hard drive back and turn on the laptop it will show the lenovo splash screen boot process and just does normal windows 8 boot!!!
 

My Computer

System One

  • OS
    Linux,windows 8.1,windows 7.
    Computer type
    Laptop
    System Manufacturer/Model Number
    lenovo,asus,dell,acer
    Memory
    8GB @1600MHZ
    Screen Resolution
    1920x1080P
    Browser
    google chrome
#13
It should be F10, but I don't know what it would be on a new computer, they usually do not remove the F-key access even with UEFI.

The website for the model should have the F key for BIOS, or I would call them up if I were you.
yeah i even have tried those keys from F1 TO F12 and also holding shift+B key and F, (Fn+ F1-F12),del. nothing is coming it is just doing normal boot!!!
 

My Computer

System One

  • OS
    Linux,windows 8.1,windows 7.
    Computer type
    Laptop
    System Manufacturer/Model Number
    lenovo,asus,dell,acer
    Memory
    8GB @1600MHZ
    Screen Resolution
    1920x1080P
    Browser
    google chrome
#14
Lenovo are replacing the motherboards with the problem.
yeah that is the only solution that the lenovo will do is to just replace motherboard for a small change in BIOS!!! i donno why lenovo is not providing the BIOS update for this models!!!some of the people said that they may replace the motherboard with refurbished motherboard which is used for 2 months new laptop they are replacing with used one's!!
 

My Computer

System One

  • OS
    Linux,windows 8.1,windows 7.
    Computer type
    Laptop
    System Manufacturer/Model Number
    lenovo,asus,dell,acer
    Memory
    8GB @1600MHZ
    Screen Resolution
    1920x1080P
    Browser
    google chrome

XweAponX

New Member
VIP Member
Pro User
#15
I think I know what this is, did the Lenovo have "Rapid Boot" or some similar thing?

In Laptops from 3 years ago, when you did a Hibernate, it would stick the MB into a different Power-Off state then when you just shut it off, so that it would boot up faster. IN this state, it bypasses the initial BIOS screen, the one with the Logo on it. When that screen is showing, is when you can press the F-Key combo for getting into the BIOS or doing a different boot order.

To GET OUT of that mode, you had to start up the system, and wait until it started resuming, and then you had to press the POWER button for about 10 seconds. This would put the board back into the default power-off state.

I think this new RapidBoot technology uses the same thing, but it puts the system into that state under a Normal Power Off routine, so that there is NO way to get to the F-Keys that are there when Rapid Boot is not turned on.

I understand WHY Windows 8 and 8/1 were designed with that "Advanced Boot" in PC Settings, it is to disable Rapid Boot and allow you to press what keys you need to get into the BIOS.

Without being able to get into Windows to provole that reboot into the regular power-off state, I don't know how to get it into that state, maybe booting and holding the power button for 10 seconds will work for your Lenovo.

It's just something that can be tried, somewhere, somebody has anticipated this problem and there has to be a solution for it.

Most PCs and Laptops have a way to reset the cMos, try opening the back, look for the little battery, remove it and then try to boot a few times, once it goes into the normal non-rapid power off state you should be able to get into the BIOS.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#16
As far as I know Windows 8 does not change any BIOS settings. I'm no expert, but its not something they have ever done in the past. If they were altering settings on the sly I would think it would be all over the Internet. Thes Fast Startup feature can cause problems accessing your BIOS on boot up but it doesn't actually alter any BIOS settings. If you remove the hard drive, regardless of what state it was in, it should now go to the BIOS. You should get a "Insert bootable media and press the space bar" or similar message with the option to enter Setup. Clearly Levono have a BIOS issue. The board replacement is like because if you can't access the BIOS you can't flash it. Or, the bad code is in the area that is updated by a BIOS flash.

I would think, that if you unplugged the power pack, removed the battery, and pressed the power button to drain what's left. Then powered it up again it would be in a normal boot mode and you could access the BIOS. It seems like a lot of work but if I was stuck and couldn't get windows to boot it would be better than removing the hard drive to get BIOS access.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
#17
Thank you all!!! finally my laptop has been approved for DOA refund after interacting with lenovo!!!
 

My Computer

System One

  • OS
    Linux,windows 8.1,windows 7.
    Computer type
    Laptop
    System Manufacturer/Model Number
    lenovo,asus,dell,acer
    Memory
    8GB @1600MHZ
    Screen Resolution
    1920x1080P
    Browser
    google chrome
#18
I think I know what this is, did the Lenovo have "Rapid Boot" or some similar thing?

In Laptops from 3 years ago, when you did a Hibernate, it would stick the MB into a different Power-Off state then when you just shut it off, so that it would boot up faster. IN this state, it bypasses the initial BIOS screen, the one with the Logo on it. When that screen is showing, is when you can press the F-Key combo for getting into the BIOS or doing a different boot order.

To GET OUT of that mode, you had to start up the system, and wait until it started resuming, and then you had to press the POWER button for about 10 seconds. This would put the board back into the default power-off state.

I think this new RapidBoot technology uses the same thing, but it puts the system into that state under a Normal Power Off routine, so that there is NO way to get to the F-Keys that are there when Rapid Boot is not turned on.

I understand WHY Windows 8 and 8/1 were designed with that "Advanced Boot" in PC Settings, it is to disable Rapid Boot and allow you to press what keys you need to get into the BIOS.

Without being able to get into Windows to provole that reboot into the regular power-off state, I don't know how to get it into that state, maybe booting and holding the power button for 10 seconds will work for your Lenovo.

It's just something that can be tried, somewhere, somebody has anticipated this problem and there has to be a solution for it.

Most PCs and Laptops have a way to reset the cMos, try opening the back, look for the little battery, remove it and then try to boot a few times, once it goes into the normal non-rapid power off state you should be able to get into the BIOS.
yes,may be you are right i believe it could be RapidBoot technology!! i decided to remove the CMOS but i shouldn't because my laptop is in warranty there is a lenovo sticker on the top of the screw so i can't remove CMOS battery!!!holding power button for 10 sec or 30 secs i have tried all those i still can't access bios!! only two possibilities we can able to access 1) CMOS battery rest ( may or may not work) 2)BIOS reflashed by by EEPROM writer!!! But.there is some bug with in the UEFI BIOS for the laptop models G580/Z580/Z570. so many users were having this problem!!!
anyhow my laptop has been approved for refund :)
 

My Computer

System One

  • OS
    Linux,windows 8.1,windows 7.
    Computer type
    Laptop
    System Manufacturer/Model Number
    lenovo,asus,dell,acer
    Memory
    8GB @1600MHZ
    Screen Resolution
    1920x1080P
    Browser
    google chrome