Cannot boot from DVD

[Vincenzo]

I was working on a friend's new Lenovo all-in-one yesterday, and I was unable to boot it from a dvd. I pressed F12 upon reboot and got to the boot order menu, and the DVD drive was not in the list. I rebooted into Setup, selected the tab that showed the boot devices, and it showed two devices that were "excluded from boot order", one of them was the dvd. I could not see any way to add it back into the boot order. Any ideas how to get it to boot from a DVD?

Thanks

 

[FuturDreamz]

What model is it? Did you look through the entire setup menu? Depending on what DVD you're trying to boot (I'm guessing Windows 7 - it seems to be popular for people to boot Windows 7 disks on a Win 8 computer), you'll have to disable Secure Boot and enable Legacy Boot.

 

[znod]

I was working on a friend's new Lenovo all-in-one yesterday, and I was unable to boot it from a dvd. I pressed F12 upon reboot and got to the boot order menu, and the DVD drive was not in the list. I rebooted into Setup, selected the tab that showed the boot devices, and it showed two devices that were "excluded from boot order", one of them was the dvd. I could not see any way to add it back into the boot order. Any ideas how to get it to boot from a DVD?

Thanks

If your friend's machine is installed under UEFI (i.e., usually the case if OEM preinstalled Win8 machine), then boot to his UEFI settings and go from there: [h=1]UEFI Firmware Settings - Boot to from inside Windows 8.[/h]

 

[Vincenzo]

I expect to be back in front of that computer sometime next week. I will check these things out.

Thanks for the help.

 

[FuturDreamz]

In the mean time I'd reccomend booking up on secure boot. Windows 8 changed a few things that you should be aware of.

 

[znod]

I expect to be back in front of that computer sometime next week. I will check these things out.

Thanks for the help.

You are very welcome. Good luck.

 

[Vincenzo]

What model is it?

It is a Lenovo IdeaCenter B5. It looks like I may not get over there until next week.

 

[theog]

What type of DVD are trying to boot?

As you have a UEFI/BIOS firmware, has the DVD have UEFI support?

 

[Vincenzo]

It was a Norton Ghost 15 boot disk. (I've been calling it a DVD but I guess it is really a cd).

 

[theog]

Norton Ghost 15 has not support for Windows 8.


could consider SSR Desktop Edition

* Now Released * Symantec System Recovery 2013 | Symantec Connect Community

or
PARAGON Software Group - partition manager, drive backup, hard disk partitioning

The only two 3rd party software that I know of, that fully supports Windows 8 is PARAGON 12 & SSR Desktop Edition, both are signed by Microsoft .

 

[Vincenzo]

Yes, Ghost is not compatible for installation, but I learned on the Norton forum that Ghost 15 from a boot disk works ok with Win 8, and I've been using it successfully on another computer.

My problem here is that I cannot get the computer to boot from a disk, any disk. The drive seems to be excluded from the boot order. I will be looking into the Secure Boot issues that were suggested above.

 

[theog]

Norton Ghost 15 uses WinPE2 which will no boot on a new PC with Pre-installed Windows 8, SSR uses WinPE4 which will boot on a new PC with Pre-installed Windows 8.


You can only install Norton Ghost as a 30 day try only.


Ghost 15 on Windows 8 - Not supported - Norton Community

If you are using SSR Desktop, you can post future questions here:



https://www-secure.symantec.com/con...ery/forums/symantec-system-recovery-formerly​...





There are 2 technotes that relate to this issue:

http://www.symantec.com/business/support/index?pag​e=content&id=TECH200588

and

http://www.symantec.com/business/support/index?pag​e=content&id=TECH200584

-Andy

Important Update Regarding Norton Ghost - Norton Community

Installation issues: SSR 2013 over Norton Ghost 15 - Norton Community