BSOD AFTER INSTALLING ACRONIS TRUE IMAGE

[Djay405]

Hello,

os-windows 8.1pro on hp laptop

As i installed Acronis true image 2017 to create a bootable dvd, the whole OS crashes after i restart with BSOD. Any idea why this is happening. Later i used system restore to get back my OS running again. This happened with 3 versions of Acronis true image.

P.S- I tried to get into safe mode that also dint work,only option was either to put windows 8.1 dvd for repair or system restore

 

[axe0]

Hi Djay405,

Welcome to 8forums

It's hard to tell why those crashes occured with little information whatsoever, have you checked their knowledge base?

 

[Djay405]

Hi Djay405,

Welcome to 8forums

It's hard to tell why those crashes occured with little information whatsoever, have you checked their knowledge base?

Hello axe0, yes i went through the knowledge base but coudnt find anything related. i am really confused how that happened and i had to recover 3 to 4 times before i knew

 

[mrjimphelps]

Have you tried Macrium Reflect Free as an alternative to Acronis True Image?