BSOD: 0x00000116

[Ch3zGr8r]

Hmm, another crash occurred.
Reports posted.

Installed drivers from Dell website but got a Windows update, updating to latest driver version which I assume is 15.200.1065.0, Which is the same as previous post

Image shows driver version to be: 15.200.1065.0 which should relate to linked page.
I have also used the auto detect utility to check that drivers are up to date.

​View attachment 66845View attachment 66846

Would it be worth downloading from Dell website again but without carrying out the Windows update or maybe trying out the Radeon Software Crimson Edition that is now being released instead of Catalyst Software Suite on the AMD website ---> Legacy?

Any other suggestions?

 

[axe0]

Please update your bluetooth drivers: Product Support | Dell US
Please update CyberLink software
Please update or reinstall iTunes
Please update the Realtek USB card reader driver: Driver Reference Table - RtsUStor.sys
Please update the Realtek network driver: Driver Reference Table - Rt630x64.sys
Please update the Intel chipset drivers: Driver Reference Table - HECIx64.sys

 

[Ch3zGr8r]

Ok, updates have been applied to best of ability.

 

[Ch3zGr8r]

Crash reoccurred, file attached.

 

[lifetec]

Both dumpfiles 30-12 and 14-1-16 are again Atikmpag.sys Timestamp: Wed Jul 22 03:11:28 2015 (55AEEDC0)

Did you installed the Dell driver with version number Version 12.100.0, A00 from 11 aug 2015.
Dell recommends this driver

Dell recommends applying this update during your next scheduled update cycle. The update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (firmware, BIOS, drivers and software).

download AMD Radeon HD 7470,HD 7570 Graphics HD 8490 and HD 8570 Graphics Driver Driver Details | Dell US

 

[Ch3zGr8r]

I have not seen this driver release of the 11 Aug 2015. I shall try this then.

 

[Ch3zGr8r]

This driver does not seem to work. The computer stays with default Microsoft basic adapter after installation of the new driver.

This package provides AMD Radeon HD 8490,HD 8570,HD 7470,HD 7570 Graphics Driver and is supported on OptiPlex 3010/3020/9020/XE2 and Vostro 3800/3900/3900G/3902 running the following Operating Systems: Windows 7, 8 and 8.1.

Perhaps this suggests that this driver is not meant for the XPS 8700?

 

[axe0]

Other then trying another slot and/or using a different GPU, I wouldn't know what else you can try.

 

[Ch3zGr8r]

By any chance would a BIOS update be worth doing, since there is one available?

 

[axe0]

A BIOS update is certainly worth a short, but be aware that a BIOS update may also make things worse.

 

[Ch3zGr8r]

Hello again. The problem is still present, unfortunately. So wondering if a hardware replacement would be a viable option in terms of the graphics card.However, I'm not the most knowledgeable is this area. If possible, may I have some assistance on a suitable upgrade/replacement and if it is the right choice?

 

[axe0]

I'm not the most knowledgeable is this area

I'm not either, but I see if I can help
What GPU do you have in mind?

 

[Ch3zGr8r]

Sorry for the late reply,
In terms of potential GPU,'s I am clueless. Right now I am running an AMD Radeon HD 7570. I guess perhaps a new GPU around this performance or better which I assume needs to suit a wattage of 460 for PSU and fit inside the case. However, I am kinda confused in terms of connection to motherboard specifications. For example, how will I know if they are compatible between slots?
Also, will replacing the graphics card solve the problem of the constant bluescreens and crash's?

EDIT: Moreover I may consider instead just to purchase a fresh PC if this problem is near unfixable. If so any website recommendations for PC's (probably for the gaming purpose).

 

[Ch3zGr8r]

I was able to finally catch an image of a crash, may help to visualise problem. Probably will not help, but this is the current state so far.

 

[axe0]

Unfortunately I can't find much at all about your motherboard specs, what I find is not enough for looking proper at another GPU to try.

 

[Ch3zGr8r]

Ah, what is it you need to know? Would this link not be enough to provide you with sufficient amount of information?
dell 0kwvt8 motherboard specs

 

[axe0]

You best get one that is supported by your dell mobo, is also the easiest to find one.