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Solved Black screen/.freeze during sleep/hibernate


kuki

New Member
Posts
12
#1
hi,
My laptop goes black black the moment I put it into sleep/hibernate.
Main suspect is WLAN/LAN adapter as I had some problems with Forticlient VPN not working and I had to reinstall it and now I how some not working, not removable duplicate SSL WWAN adapters in Device Manager.
I have tried to SRVNET force enable; removed allow system to turn off device to save power on both adapters.. stil nothing.
Second in line is Synaptics driver as I think I have accidentaly updated while I was updating Defender definitions.
I did not sleep my computer at that time so I am unsure which od the two is causing the freeze.
Any help appreciated.
DM LOG COLLECTOR debug attached
 
Last edited:

My Computer

System One

  • OS
    Win8.1Pro
    Computer type
    Laptop
    System Manufacturer/Model
    T450s
    CPU
    i5-5300U
    Memory
    12GB (8GB+4GB)
    Monitor(s) Displays
    DELL U2412 + 14" laptop
    Screen Resolution
    1920x1200
    Hard Drives
    850 PRO Samsung w/ HW encr. enabled
    Mouse
    Anywhere MX2

kuki

New Member
Posts
12
#2
update:
I have also deleted hiberfil.sys but this is definately not a root cuase
update 2:
As suspected SSL WAN miniport driver was a root cause, uninstallation helped, but now I got to find a way to have that SSL WAN miniport present in the system cause i somewhat need it ;)
 

My Computer

System One

  • OS
    Win8.1Pro
    Computer type
    Laptop
    System Manufacturer/Model
    T450s
    CPU
    i5-5300U
    Memory
    12GB (8GB+4GB)
    Monitor(s) Displays
    DELL U2412 + 14" laptop
    Screen Resolution
    1920x1200
    Hard Drives
    850 PRO Samsung w/ HW encr. enabled
    Mouse
    Anywhere MX2

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