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APC index mismatch windows 8.1


axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,427
#21
If the crashes stay the same then I have to refer back to my post #2, I can't do much to help.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

MrPepka

New Member
Posts
6
#23
Check in Windows Update if there is any system update to install and update:
Qualcomm Atheros Bluetooth drivers (check in Snappy Driver Download)
Intel Display Audio Driver (check in Snappy Driver Download)
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    Intel Core 2 Quad Q9400
    Motherboard
    Gigabyte EG45M-DS2H
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce 9600GT
    Browser
    Opera
    Antivirus
    Windows Defender

MrPepka

New Member
Posts
6
#25
OK so update only driver for Qualcomm Atheros Bluetooth
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    Intel Core 2 Quad Q9400
    Motherboard
    Gigabyte EG45M-DS2H
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce 9600GT
    Browser
    Opera
    Antivirus
    Windows Defender

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,427
#26
Check in Windows Update if there is any system update to install and update:
Qualcomm Atheros Bluetooth drivers (check in Snappy Driver Download)
Intel Display Audio Driver (check in Snappy Driver Download)
You know the best source for downloading drivers is the vendor and not 3rd party?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

MrPepka

New Member
Posts
6
#27
Not all providers place drivers for their products on their websites. If possible, I try to link to the provider's site, but if there are no drivers out there, I suggest installing them via Snappy Driver. Yes I know,
that these types of programs have bad reviews (because they make a mess in the system) but the Snappy Driver program definitely stands out from all other programs, I know because I use it myself. Of course, like any other program, it can be mistaken, so I recommend creating a system restore point in this program,
but if the program is wrong, you can report it to its creators. In my experience, I will say that the program has great support. And not. I do not get cash for advertising this program, and the creator does not know that I do him free advertising :)
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    Intel Core 2 Quad Q9400
    Motherboard
    Gigabyte EG45M-DS2H
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce 9600GT
    Browser
    Opera
    Antivirus
    Windows Defender

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,427
#28
Nearly all drivers ever encountered are supported by the original vendor thus far so there really isn't a need for 3rd party programs.
Even if the vendor doesn't provide the drivers anymore, Windows Update will.

Also, with 'vendor', in this case for bluetooth and audio drivers, I don't mean QualComm and Intel, but Dell who is the vendor of the pc.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,427
#30
Don't worry about missing drivers, missing drivers can't do any harm and if the drivers are already the latest I always recommend to reinstall them.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

MrPepka

New Member
Posts
6
#32
Nearly all drivers ever encountered are supported by the original vendor thus far so there really isn't a need for 3rd party programs.
Even if the vendor doesn't provide the drivers anymore, Windows Update will.

Also, with 'vendor', in this case for bluetooth and audio drivers, I don't mean QualComm and Intel, but Dell who is the vendor of the pc.
There is only one problem. Not always OEM monitors drivers to keep them up to date (I would even say that this rarely happens), and searching for them on other websites can be tedious.
Hence the proposal to use the Snappy Driver program which is a trusted program and in which most popular drivers are in the database of this program, so you do not have to search the entire Internet
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    Intel Core 2 Quad Q9400
    Motherboard
    Gigabyte EG45M-DS2H
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce 9600GT
    Browser
    Opera
    Antivirus
    Windows Defender

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,427
#33
That's not really a problem as up to date drivers aren't always the answer, as a matter of fact most of the time the drivers from the vendor are sufficient regardless on whether they're up to date or not.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

MrPepka

New Member
Posts
6
#34
As long as these drivers do not start BSOD, then actually those from the OEM are enough
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    Intel Core 2 Quad Q9400
    Motherboard
    Gigabyte EG45M-DS2H
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce 9600GT
    Browser
    Opera
    Antivirus
    Windows Defender
Posts
34
#35
Without a dump it's nearly impossible to say what could be causing it, could you upload the dump C:\Windows\MEMORY.dmp to onedrive, google drive or dropbox and post a share link in your next post. Please note that you will first have to copy it as accessing the file in its original location can cause some problems, I would recommend to copy using powershell or command prompt (command: copy C:\Windows\MEMORY.dmp "<path to directory you want to copy to>").
finally got one. can download it memory.dmp
 

My Computer

System One

  • OS
    8.1

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,427
#36
It appears that the dump is corrupted.
Code:
FAILURE: Dump file is corrupt.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,427
#38
I would like you to run driver verifier, to see if we can change things.

Please run driver verifier using the following settings for 48 hours.
  • Special Pool
  • Force IRQL checking
  • Pool Tracking
  • Deadlock Detection
  • Security Checks
  • Miscellaneous Checks
  • Power framework delay fuzzing
  • DDI compliance checking


Warning: driver verifier could cause boot issues and/or performance issues.


Resetting driver verifier options (recommended in this order)
  1. In normal mode open an administrator command prompt and enter the below command
  2. In safe mode open an administrator command prompt and enter the below command
  3. On 3 boot failures, you'll boot automatically to the recovery options,
    • click Troubleshoot
    • go to the advanced options
    • choose command prompt
    • enter the below command
  4. Boot with the recovery media, see above 4 steps in option 3.
  5. Via the recovery options or recovery media, select a restore point prior enabling driver verifier
Code:
verifier /reset


Crashed when running driver verifier
  1. Reset driver verifier
  2. Boot in normal mode if necessary
  3. Follow Blue Screen of Death (BSOD) Posting Instructions to provide the requested logs



Extra information about driver verifier
When you run driver verifier, there are two things you're looking out for
1. Driver verifier won't find any driver violating something and thus in the time you need to run it there won't be a crash
2. Driver verifier will find a driver violating something and thus the system will crash.

The end result of driver verifier is either of the two, but when driver verifier finds something your system will BSOD.


Driver verifier essentially validates selected drivers on selected actions, this validation adds some delay to actions performed in the background which results in a performance decrease that many people notice. This is called stress testing drivers and depending on quite a few factors this performance decrease is worse for some than for others, and some won't even notice a difference.

Depending on the drivers selected, it is possible that some of the selected drivers are so-called 'boot' drivers, meaning they load when your system is booting. If these drivers don't pass a validation check, your system will crash, but since the drivers are loading at boot, your system will basically be in a boot loop. That is one of the risks involved and the most important one. Of course, there are various methods to recover from it.

If you want visual confirmation that driver verifier is actually running, copy/paste the following command in powershell or command prompt

Code:
verifier /query
If the command gives a result similar to this, it means driver verifier is running.


 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,427
#40
Yep, it has been since Windows 7.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

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