Windows 8 and 8.1 Forums


Unable to use built-in ASUS recovery partition

  1. #151


    I don't understand this at all, what does winntsetup really do?

    I also may have discovered why it says my disk is locked. I might have changed the ID of a wrong OEM partition to recovery. How can I undo this process or change their ID's back to OEM?

      My System SpecsSystem Spec

  2. #152


    Posts : 4
    Windows 8.1


    Quote Originally Posted by 320i24v View Post
    Hello Guys,

    Kindly note that I own a Transformer Book TX300, too. I have updated from Windows 8 to Windows 8.1.
    When I reboot the system, press F9, click Troubleshoot and click "Reset your PC" I get a message saying that " a required drive partition is missing".
    Please believe me that I did not delete anything. I have noticed that I still have a 20 gb partition that is unusable.
    I do not have any media or recovery disks from before upgrading to windows 8.1. And I was able to reset my PC before upgrading to windows 8.1

    Kindly ask you guys to help me shed some light.
    What is wrong? What am I doing wrong?
    How can I reinstall windows?
    Asus support tells me that they are working on reset option after upgrading to Windows 8.1.
    What's wrong is that the update 8.1 is blocking the recovery partition.
    You might have to wait for Asus to come With a solution.
      My System SpecsSystem Spec

  3. #153


    Posts : 5
    windows 8 x64


    Quote Originally Posted by lvbaal View Post
    Quote Originally Posted by 320i24v View Post
    Hello Guys,

    Kindly note that I own a Transformer Book TX300, too. I have updated from Windows 8 to Windows 8.1.
    When I reboot the system, press F9, click Troubleshoot and click "Reset your PC" I get a message saying that " a required drive partition is missing".
    Please believe me that I did not delete anything. I have noticed that I still have a 20 gb partition that is unusable.
    I do not have any media or recovery disks from before upgrading to windows 8.1. And I was able to reset my PC before upgrading to windows 8.1

    Kindly ask you guys to help me shed some light.
    What is wrong? What am I doing wrong?
    How can I reinstall windows?
    Asus support tells me that they are working on reset option after upgrading to Windows 8.1.
    What's wrong is that the update 8.1 is blocking the recovery partition.
    You might have to wait for Asus to come With a solution.
    Thank you! Are you encountering the same problem? When will Asus come up with a solution?
      My System SpecsSystem Spec

  4. #154


    Posts : 5,358
    7/8/ubuntu/Linux Deepin


    I need to get my hands on one of those machines to be sure, but I would guess the problem is you now have 8.1 winre.wim , but the supplied osimage is 8.0

    You might try either:

    registering the original 8.0 winre.wim and re registering the 8.0 osimage on the recovery partition. Probabaly be ok for reset though I don't think you will be able to refresh back to 8.0 ( There is a workaround which invloves mucking about in the registry that may do it )

    OR

    registering the new 8.1 winre.wim and copy the 8.1 installation image onto your machine somewhwere, then register that as the osimage. Do you have an 8.1 installation image anywhere? Probably better to use it if you have.

    You do that from an elevated command prompt using reagentc.exe.

    Type:

    reagentc /setreimage /?

    and:

    reagentc /setosimage /?

    it will tell you how to do it.
      My System SpecsSystem Spec

  5. #155


    Posts : 5,358
    7/8/ubuntu/Linux Deepin


    I also may have discovered why it says my disk is locked.
    You will get that message if there is an image mismatch.
      My System SpecsSystem Spec

  6. #156


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by lvbaal View Post
    Quote Originally Posted by 320i24v View Post
    Hello Guys,

    Kindly note that I own a Transformer Book TX300, too. I have updated from Windows 8 to Windows 8.1.
    When I reboot the system, press F9, click Troubleshoot and click "Reset your PC" I get a message saying that " a required drive partition is missing".
    Please believe me that I did not delete anything. I have noticed that I still have a 20 gb partition that is unusable.
    I do not have any media or recovery disks from before upgrading to windows 8.1. And I was able to reset my PC before upgrading to windows 8.1

    Kindly ask you guys to help me shed some light.
    What is wrong? What am I doing wrong?
    How can I reinstall windows?
    Asus support tells me that they are working on reset option after upgrading to Windows 8.1.
    What's wrong is that the update 8.1 is blocking the recovery partition.
    You might have to wait for Asus to come With a solution.
    This a MS problem not ASUS.

    Write up:
    http://www.technologytell.com/gadget...tore-function/
      My System SpecsSystem Spec

  7. #157


    I decided to do a reset.
    I've transferred all the files I needed to another computer and I booted my PC from my recovery drive.
    The reset actually worked!!!
    There is one problem though, on my desktop it says "Windows 8.1 Enterprise Evaluation Windows License valid for 90 days Build 9600"

    How do I fix this?
      My System SpecsSystem Spec

  8. #158


    Posts : 1,121
    Windows 8.1 x64


    Quote Originally Posted by theog View Post
    This a MS problem not ASUS.
    I agree that Microsoft has to take the Lion's share of the responsibility for these problems. Making the 8.1 update a different OS version seems to have led to most of these situations.

    I just have to wonder, where was Lenovo when Microsoft decided to create the additional 350 MB partition to attempt to solve some problems. Why did they not convey to Microsoft a 350 MB partition would not be large enough to hold the required data. It seems ASUS may be in about the same boat. The OEMs should have conveyed to their customers the dangers in moving to 8.1 and they and Microsoft should have made files available so Resets and Refreshes would have been available. Maybe Microsoft pressured them not to make the problem public, but Microsoft does not support the OEMs, their customers do.

    And we have to remember, some of the folks asking questions, complicated their installs by installing another OS, so they may also be partially responsible, but are not to blame, for some of the problems. EaseUS has to accept some blame since their software disabled the recovery systems for anyone trying to increase the size of the Recovery partitions after the initial Windows 8.1 update procedure.

    I am really looking forward for the next OS release to see what Microsoft has in store for us.
      My System SpecsSystem Spec

  9. #159


    Posts : 5
    windows 8 x64


    Quote Originally Posted by SIW2 View Post
    I need to get my hands on one of those machines to be sure, but I would guess the problem is you now have 8.1 winre.wim , but the supplied osimage is 8.0

    You might try either:

    registering the original 8.0 winre.wim and re registering the 8.0 osimage on the recovery partition. Probabaly be ok for reset though I don't think you will be able to refresh back to 8.0 ( There is a workaround which invloves mucking about in the registry that may do it )

    OR

    registering the new 8.1 winre.wim and copy the 8.1 installation image onto your machine somewhwere, then register that as the osimage. Do you have an 8.1 installation image anywhere? Probably better to use it if you have.

    You do that from an elevated command prompt using reagentc.exe.

    Type:

    reagentc /setreimage /?

    and:

    reagentc /setosimage /?

    it will tell you how to do it.
    i do not have win 8.1 installation image anywhere. computer came with win 8.0 and upgraded to 8.1 via the windows store and that's it.
    what should i do now?
      My System SpecsSystem Spec

  10. #160


    Posts : 1,121
    Windows 8.1 x64


    My first step would be to get a new hard drive to replace the original. You could then use it to recover with a Recovery Drive, which will recover your system to bare metal. If you had a System Image Backup of the original Windows 8 install, or even your Windows 8.1 install you could use that to put yourself back to at least where you are now.

    Why would you want to get back to where you are now? Because some of the roadblocks are being thrown up because a different version of an OS is already installed on the system. It might be necessary to remove that before a reset will succeed. Speaking for myself, I am reluctant to recommend anyone remove an OS without knowing for sure they have a backup. If you had the original drive removed from the system and safe, you would be protected.

    But if no other procedure would work, you could apply the factory image back to your system, and use the Microsoft Deployment process to get the system back to a functional state. Knowing the Index number for the OS image would be essential, and that information may be contained in your Reagentc /Info listing.

    If SIW2's procedure would reset to bare metal, that would be great.

    Ordering media from the OEM is also a possibility. If it contained an image to restore the system, you would also be protected.
      My System SpecsSystem Spec

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Unable to use built-in ASUS recovery partition
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