Mustang, did you change the printer, i mean did you tried to swap the HP to another computer to see what gives.
Anyway, i do not believe HP when they say the printer is fine.
Jeff
Hi Jeff, this is my setup:
Windows 7 PC, MS Office 2010, HP Deskjet 3050 Printer.
Windows 8 PC, MS Office 2010, HP Deskjet 3050 Printer.
I have swapped the printer from W7 to W8, and W8 to W7. And everything prints seamless on both systems, except on W8 it cannot print Excel files created in W7. It will print Word files created in W7. And will print new Excel files created in MS Office 2010 on W8.
There are other issues too, with MS Office 2010 Excel in W8. If I take an Excel file created in W7, and copy/paste it to a blank Excel file created in W8, it will not copy properly.
1. If the whole contents of a W7 Excel file are highlighted/copied, then a new blank Excel file opened in W8, and the W7 file pasted to it, the error message comes up that the formulas cannot be duplicated in the W8 Excel file, only values. And even if it's copied with only values, it still isn't even close to the origianl document. Most of the Paste Special options are missing.
2. However, if a new blank Excel file in W8
is opened/saved/closed and then reopened, the contents of the W7 file can be copied, with all Paste Special options available.
3. However, even after pasting, using the 3 Paste Special options of: Paste/Paste Formulas/Paste Formats ... the format of the W7 file is not pasted correctly. Arial 10 reverts to Calibri 11 default in the new W8 document, instead of Arial 10 as in the original doc. Also row heights are not faithfully copied.
This means that the selected print area for things like Profit & Loss statements no longer fit on one page as designated in the originating document. They're too big.
But even if the format did copy correctly, to try to convert all my Excel docs using this method would be totally impractical because there are too many. Even if I buy a new printer, there is no guarantee, because if there is an issue in Office 2010 on W8, I'll be wasting my money.
It should also be noted that all Excel documents originally created on both Vista and W7 using earlier versions of MS Office from versions 2003 and 2007 all print seamless on that printer in W8.
So it's only Excel docs created in W7 in MS Office 2010 that won't print in W8. The HP Deskjet on W8 prints all Excel docs created in all other OSs on MS Office 2003, 2007 and 2010 ... except Excel created in 2010 on W7 or Vista.
It's either a glitch in Excel in MS Office 2010, or a compatibility issue W8 has with Excel in MS Office 2010.
The really annoying thing is that Microsoft Tech support won't even look at it, and dismissed it out of hand. At least HP took control of my PC and spent nearly and hour trying to trouble shoot it. The only solution they could offer was the work around of recreating the files in new W8 Excel files, which as already stated is not practical.