Windows 8 and 8.1 Forums


BSOD when shutting down or restarting my computer

  1. #41


    Posts : 50
    8.1 64 bit


    But, I'm still unable to open Windows Defender

      My System SpecsSystem Spec

  2. #42


    Posts : 2,480
    Windows 10 Pro x64


    We are not done yet! Please re-run SFC a few times if need be.
      My System SpecsSystem Spec

  3. #43


    Posts : 50
    8.1 64 bit


    I have rerun SFC and I get back the same message. What do I do now?
      My System SpecsSystem Spec

  4. #44


    Posts : 2,480
    Windows 10 Pro x64


    Have you followed my instructions from the link posted (about DISM and SFCFix)?
      My System SpecsSystem Spec

  5. #45


    Posts : 50
    8.1 64 bit


    I am re-running SFCFix now but the link doesn't have a portion which the SFCFix says it has fixed but SFC still shows an error after that
      My System SpecsSystem Spec

  6. #46


    Posts : 2,480
    Windows 10 Pro x64


    Give this a try. The file was created by kronckew, one of our colleagues. Tested it on my Laptop, and it worked!

    Boot to Safe Mode.

    Go to Start > All Programs > Accessories > Command Prompt
    Right-click the Command Prompt, and select: Run as Administrator

    At the Command Prompt, copy/paste (with the mouse) the following text inside the code box below, and press: Enter

    Code:

    @echo off
    rem delete old files
    del /q %windir%\logs\cbs\cbs.log
    del /q c:\sfcdetails.txt
    rem run sfc
    sfc /scannow
    rem filter out non essential junk from the cbs.log
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >c:\sfcdetails.txt
    rem open details in notepad
    notepad c:\sfcdetails.txt
    rem optional command to shut down & restart pc after running. this may be needed if
    rem sfc replaces some critical files. uncomment (remove the 'rem') to activate.
    rem shutdown -r
    exit
    When sfc is done, a file named sfcdetails.txt appears.
    Please save the sfcdetails.txt file to the Desktop, and post it in your reply.


    To run the program a second time, open the Command Prompt, right-click and select: Run as Administrator

    This time, type in the following:

    Code:
    sfc /scannow
    Press: Enter

    When done, a file named sfcdetails.txt appears once again.

    Please save the file to the Desktop, as sfcdetails2.txt, and post it in your reply.
      My System SpecsSystem Spec

  7. #47


    Posts : 50
    8.1 64 bit


    This is sfcdetails
      My System SpecsSystem Spec

  8. #48


    Posts : 50
    8.1 64 bit


    And this is sfcdetails2
      My System SpecsSystem Spec

  9. #49


    Posts : 2,480
    Windows 10 Pro x64


    And please, do one final SFC as usual. It should say No integrity violations...
      My System SpecsSystem Spec

  10. #50


    Posts : 50
    8.1 64 bit


    yep nothing detected
      My System SpecsSystem Spec

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BSOD when shutting down or restarting my computer
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