Windows 8 and 8.1 Forums


BSOD : KERNEL_DATA_INPAGE_ERROR (volmgrx.sys)

  1. #1


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)

    BSOD : KERNEL_DATA_INPAGE_ERROR (volmgrx.sys)


    Hello!
    After a long free-problem period with my new laptop for almost one year and a few months, lately, I've been running into BSOD.
    Well, this is how it started. When I closed the lid the sound is off and I had to disable and re-enable it from the Device Manager, I removed, reinstalled from the Company's website, but in vain.
    the harder I try to solve the problem, the worse it gets.
    sometimes I get CRITICAL_PROCESS_DIED other times I get (the most frequent) KERNEL_DATA_INPAGE_ERROR (volmgrx.sys)
    I checked my ram updated most of my drivers, but no solution.
    sometimes, the computer works the whole day with any problem !!!


      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 130 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Please start with these free hardware diagnostics: Hardware Diagnostics
    Be sure to try the anti-malware scans - and if infected, post over in the Security forums to have them fix those problems BEFORE you work on the BSOD's

    Also, please run Driver Verifier according to these instructions: Driver Verifier Settings

    Do not run more than one antivirus at a time. They compete for resources and can cause BSOD's (especially if the system is infected).


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Jul 14 06:50:23.612 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\071414-26234-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:0 days 7:14:47.216
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for volmgrx.sys
    Probably caused by :memory_corruption
    BugCheck 7A, {fffff6fc400070c8, ffffffffc00000c0, 8eeeb860, fffff88000e19000}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: fffff6fc400070c8, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc00000c0, error status (normally i/o status code)
    Arg3: 000000008eeeb860, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff88000e19000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_c00000c0
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096
    CPUID:        "Intel(R) Pentium(R) CPU B980 @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  R0180D5
      BIOS Release Date             03/19/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVE1512A4E
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Tue Jul  8 15:41:40.769 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070814-23640-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:0 days 0:03:36.447
    Probably caused by :ntkrnlmp.exe ( nt!PspCatchCriticalBreak+ad )
    BugCheck EF, {fffffa8008e17b00, 1, 0, 0}
    BugCheck Info: CRITICAL_PROCESS_DIED (ef)
    Arguments: 
    Arg1: fffffa8008e17b00, Process object or thread object
    Arg2: 0000000000000001, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xEF
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  TFC.exe
    FAILURE_BUCKET_ID: 0xEF_nt!PspCatchCriticalBreak
    CPUID:        "Intel(R) Pentium(R) CPU B980 @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  R0180D5
      BIOS Release Date             03/19/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVE1512A4E
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Tue Jul  8 15:37:40.650 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070814-22375-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:0 days 0:12:02.328
    Probably caused by :ntkrnlmp.exe ( nt!PspCatchCriticalBreak+ad )
    BugCheck EF, {fffffa80089f9080, 1, 0, 0}
    BugCheck Info: CRITICAL_PROCESS_DIED (ef)
    Arguments: 
    Arg1: fffffa80089f9080, Process object or thread object
    Arg2: 0000000000000001, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xEF
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  TFC.exe
    FAILURE_BUCKET_ID: 0xEF_nt!PspCatchCriticalBreak
    CPUID:        "Intel(R) Pentium(R) CPU B980 @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  R0180D5
      BIOS Release Date             03/19/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVE1512A4E
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Tue Jul  8 15:22:13.255 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070814-26453-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:0 days 0:41:09.934
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :memory_corruption
    BugCheck 7A, {fffff6fc400082d0, ffffffffc000000e, 12c683860, fffff8800105a4d4}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: fffff6fc400082d0, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc000000e, error status (normally i/o status code)
    Arg3: 000000012c683860, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff8800105a4d4, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    DISK_HARDWARE_ERROR: There was error with disk hardware
    BUGCHECK_STR:  0x7a_c000000e
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096
    CPUID:        "Intel(R) Pentium(R) CPU B980 @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  R0180D5
      BIOS Release Date             03/19/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVE1512A4E
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Tue Jul  8 07:17:47.404 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\070814-19765-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:0 days 17:56:12.580
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+248f6 )
    BugCheck 7A, {fffff6fc400c8c90, ffffffffc000000e, 76490be0, fffff88019192000}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: fffff6fc400c8c90, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc000000e, error status (normally i/o status code)
    Arg3: 0000000076490be0, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff88019192000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    DISK_HARDWARE_ERROR: There was error with disk hardware
    BUGCHECK_STR:  0x7a_c000000e
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x7a_c000000e_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Pentium(R) CPU B980 @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  R0180D5
      BIOS Release Date             03/19/2013
      Manufacturer                  Sony Corporation
      Product Name                  SVE1512A4E
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Jul 14 06:50:23.612 2014 (UTC - 4:00)**************************
    semav6thermal64ro.sys       Wed Dec 28 15:17:03 2011 (4EFB793F)
    sows.sys                    Sun Jun 10 21:36:13 2012 (4FD54B8D)
    Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
    SFEP.sys                    Mon Jun 18 04:11:46 2012 (4FDEE2C2)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    RTKVHD64.sys                Tue Jul 31 05:46:36 2012 (5017A97C)
    SynTP.sys                   Thu Sep 27 16:38:22 2012 (5064B93E)
    Smb_driver_Intel.sys        Thu Sep 27 16:40:10 2012 (5064B9AA)
    btath_bus.sys               Fri Nov  2 01:35:15 2012 (50935B93)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    igdkmd64.sys                Wed Dec 12 19:42:26 2012 (50C92472)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    btath_avdt.sys              Tue Dec 18 04:53:53 2012 (50D03D31)
    btath_vdp.sys               Tue Dec 18 04:54:01 2012 (50D03D39)
    btfilter.sys                Tue Dec 18 04:54:27 2012 (50D03D53)
    btath_rcp.sys               Tue Dec 18 04:54:50 2012 (50D03D6A)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    btath_flt.sys               Tue Dec 18 04:55:02 2012 (50D03D76)
    btath_a2dp.sys              Tue Dec 18 04:55:11 2012 (50D03D7F)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    athw8x.sys                  Wed Aug  7 23:41:36 2013 (52031370)
    mbam.sys                    Wed Oct 30 12:11:45 2013 (52712FC1)
    RtsPStor.sys                Tue Jan  7 01:21:53 2014 (52CB9D01)
    mwac.sys                    Tue Mar  4 16:47:40 2014 (531649FC)
    MBAMSwissArmy.sys           Thu Mar 20 18:12:35 2014 (532B67D3)
    mbamchameleon.sys           Thu Apr 24 13:39:38 2014 (53594C5A)
    aswHwid.sys                 Thu Jun 26 07:31:26 2014 (53AC048E)
    aswMonFlt.sys               Thu Jun 26 07:32:51 2014 (53AC04E3)
    aswRdr2.sys                 Thu Jun 26 07:33:28 2014 (53AC0508)
    aswKbd.sys                  Thu Jun 26 07:34:01 2014 (53AC0529)
    aswSnx.sys                  Thu Jun 26 07:34:44 2014 (53AC0554)
    aswRvrt.sys                 Thu Jun 26 07:35:39 2014 (53AC058B)
    aswVmm.sys                  Thu Jun 26 07:35:49 2014 (53AC0595)
    aswNdisFlt.sys              Thu Jun 26 07:36:26 2014 (53AC05BA)
    aswStm.sys                  Thu Jun 26 07:47:09 2014 (53AC083D)
    aswSP.sys                   Wed Jul  2 13:38:12 2014 (53B44384)
    
    semav6thermal64ro.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=sows.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=SFEP.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_vdp.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
    http://www.carrona.org/drivers/driver.php?id=mwac.sys
    http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
    http://www.carrona.org/drivers/driver.php?id=mbamchameleon.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswNdisFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
      My System SpecsSystem Spec

  3. #3


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)


    Thanks for your reply.
    I ran sfc/ scannow and couldn't repair some corrupted file, then I resorted to scanhealth /checkhealth / restorehealth, and it couldn't repair, I performed a clean boot, and tried the same on safe boot, but in vain.
    after all that, sorry, I was upset and couldn't wait any longer as my job depends lot on my laptop.So, I did a clean installation of the windows.
    I think the clean installation could solve the problem of corrupted files, that couldn't be repaired with sfc/ scannnow.

    Please, don't close the topic until I see the result after a while.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Don't worry about not waiting - I understand how it is when you need your tools, you need them immediately.
    We get this quite often at work (I'm a PC technician). Around 90% of all BSOD's are due to driver problems - so a clean install can usually fix them. Make sure that you get all Windows Updates and all updates from the PC/motherboard manufacturer's website. Good luck!

    This'll stay open indefinitely.
    Since I've responded to the topic, I'll be notified by email whenever anyone replies to it.
      My System SpecsSystem Spec

  5. #5


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)


    after the clean installation, I notice the windows sometimes freezes for a second or so when opening softwares.
    Yesterday I was trying to install VAIO UPDATE when I was asked to restart the laptop ran a disk repair. and today I was working on chrome and suddenly the blue screen appeared, but with different error message 0x0c000021a and my computer restarted.
    by the way, I have installed all the drivers from the company's computer website and all the windows updates that appeared.
      My System SpecsSystem Spec

  6. #6


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)


    after I received the BSOD 0x0c000021a, I ran sfc /scannow and found the same message that I had before the clean installation of windows, it says that it found some corrupted files and couldn't fix them
      My System SpecsSystem Spec

  7. #7


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)


    I'll post a new dm collector log
      My System SpecsSystem Spec

  8. #8


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)


    here's a new one
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Post over in the Windows Update and Activation forum to get help fixing the SFC.EXE errors
    Windows Updates & Activation - Windows 8 Forums
      My System SpecsSystem Spec

  10. #10


    Morocco
    Posts : 271
    Windows 8.1 64bit (6,3 Build 9600)


    happy to see you again.Ok
    I've just run CrystalDiskInfo and show Good in blue.
    now, I'm running Fix All long of Seatools for windows.
      My System SpecsSystem Spec

Page 1 of 4 123 ... LastLast
BSOD : KERNEL_DATA_INPAGE_ERROR (volmgrx.sys)
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