Please see here:
http://www.eightforums.com/windows-...3-please-read-activation-troubleshooting.html
... If this PC is under warranty the retailer should fix it anyway.
(BTW are all Bestbuy PC's new? Just wondering if that may have an RMA'd mobo which the OEM will not update with a key but rather provide one separately - but just thinking aloud though, as I've seen a few of these)
Hey man, thanks for taking a look. Like I mentioned, I ordered it online from BestBuy thinking it was new but now that this is happening, well its probably not. I haven't installed any software whatsoever, not even browser. It's really frustrating me that this product key is being used on another PC, which is what it says. Should I just run to the nearest BestBuy and return it? This is what I got after I ran the scan you provided:
Diagnostic Report
-----------------------------------------
Windows Validation Data-->
ToolVersion: 6.3.9600.16384
LicensingStatus: In Notification
LicensingStatusReason: 0xC004F009
LocalGenuineState: Invalid license
LocalGenuineResultP: 0
LastOnlineGenuineResult:
GraceTimeMinutes: 0
TotalGraceDays: 0
ValidityExpiration:
ActivePartialProductKey: YWP43
ActiveProductKeyPid2:
OSVersion: 6.3.9600.2.00010300.0.0.101
ProductName: Windows 8.1
ProcessorArchitecture: x64
EditionId: Core
BuildLab: 9600.winblue_gdr.131030-1505
TimeZone: Pacific Standard Time(GMT-07:00)
ActiveSkuId: c7c00280-b24d-4e82-89ca-4f1288eb1d9e
ActiveSkuDescription: Windows(R) Operating System, OEM_DM channel
ProductUniquenessGroups:
ActiveProductKeyPKeyId:
ActiveProductKeyPidEx: 06401-02586-013-032253-02-1033-9600.0000-2362014
ActiveProductKeyChannel: OEM
M
ActiveVolumeCustomerPid:
OfflineInstallationId:
DomainJoined: false
ComputerSid: S-1-5-21-2922679241-1140665268-2730393012
ProductLCID: 1033
UserLCID: 1033
SystemLCID: 1033
CodeSigning: SIGNED_INFO_PRS_SIGNED
ServiceAvailable: true
OemMarkerVersion:
OemId:
OemTableId:
Manufacturer: Hewlett-Packard
Model: HP Pavilion 11 x360 PC
InstallDate: 20141016000608.000000-420
Health Check Data-->
Result: PASS
TamperedItems:
Genuine Authorization Data-->
ServerProps: 0xc004f200
Activation Diagnostic Tool for Windows 8.x
Created by Superfly for EightForums