Picture upload issue

[hawgwash]

Wouldn't hurt. May be as simple as a single program you have on 8.1 and 10 that is not on 7.

Yeah, that's what I was thinking and it might shorten the investigative process...we'll see.

 

[hawgwash]

I should also thank you for not assuming my level of knowledge.
It's nice that you take the time to include the "how to" in your posts.
Really saves us both time since I (and probably others) don't have to keep saying "show me how."
:thumb::thumb:

 

[hawgwash]

You could start by disabling all startup programs in Task Manager, Startup tab.

Nothing really suspicious here, right?
Startups:

W 7
Intel
Intel
Intel
Kwerty Gmail Notifier
Whether Eye
Canon IJ

W8
Conexant HD Audio
DFX (volume booster)
Java Update Scheduler
Kwerty Gmail Notifier
Logitech DL Assistant
Smart Audio CPL

W10
Kwerty Gmail Notifier
MS Office

 

[hawgwash]

use the Services tab of msconfig (Windows Key + R, type msconfig and press Enter).
Check the Hide all Microsoft services box, record all that currently start, then Disable All.
Reboot and see if rotate works. If yes, use the above to start enabling them a few at a time until the problem returns then you will know the cause.

Ok, did this with W10 and only Bit Defender AV is running so disabled it.
Let's see what a pic does.
Edit:
Looks like Bit Defender might be the culprit.
Next post will be with it enabled again.

 

[hawgwash]

Uh, maybe not.
Just discovered BD did not disable and so was running when I posted above.
Also, I attached that pic by dragging what was previously UL to here.
Back to the desktop for this one.
Edit:
Ok, I'm lost.
Need to take a break unless there is something obvious.

 

[Ztruker]

Might want to uninstall Bit Defender then test. A lot of times disabling doesn't disable everything. Reinstall the latest version once done testing or stay with Windows Defender;

 

[hawgwash]

Might want to uninstall Bit Defender then test. A lot of times disabling doesn't disable everything. Reinstall the latest version once done testing or stay with Windows Defender;

I'll try anything at this point but I don't quite see how BD would interfere with 8 and not 7
Is Windows Defender any good?

 

[hawgwash]

Might want to uninstall Bit Defender then test. A lot of times disabling doesn't disable everything. Reinstall the latest version once done testing or stay with Windows Defender;

Try again in W8.
Bit Defender uninstalled, Windows Defender activated.
Vertical pic rotated 90 CW.

 

[hawgwash]

Vertical not rotated at all.

 

[hawgwash]

So, what happens if I try uploading directly from my S3...
Oh, well...L--O--L.

Edit:
I've deleted all but the three originally posted pics just to avoid confusing myself any more.

 

[Ztruker]

Let's recap.

If you boot to Safe Mode with Networking then rotate works correctly, right?

Since BD does not seem to be the cause, you need to move on to disabling startup processes and services as I described. Just remember to record everything that is currently starting on the Startup tab of Task Manager and the Services tab of msconfig (after you check the Hide all Microsoft services).

Then disable all for each of the above and test. If at any point rotate works correctly then something you disabled caused hte problem so you start re-enabling then a few at a time till you find the one.

 

[hawgwash]

Here goes.
BD uninstalled.
Task and system start items disabled.

 

[hawgwash]

Now let's try something else, just for the hell of it...
Nope, I guess not.

 

[hawgwash]

Aright, let's do something entirely different here.
Pics from a digital camera instead of a phone.
First , vertical.
Second, vertical rotated 90 CW.

 

[hawgwash]

DL from 8 forum to desktop, rotated and reattached.
Ok, why does that work?

 

[Ztruker]

I'm stumped sorry to say.
Does it still rotate correctly if you boot to Safe Mode or was that a fluke?

 

[hawgwash]

I'm stumped sorry to say.
Does it still rotate correctly if you boot to Safe Mode or was that a fluke?

Let's find out.

 

[hawgwash]

Beats me.
I've been playing so much I'm wondering if in safe mode before I snagged the wrong pic.

Rich, I really appreciate all you have done for/with me here.
For the time being I'll just do one of two things; take pics in landscape or upload with W7.

One day we will wonder how we missed something so simple.

Thanks again.

 

[Ztruker]

I have a vague memory of someone else reporting a similar problem but I can't find it or if there ever was a resolution. If I find it I'll post the link here.

One last thought. What if you move the pics off the Desktop into a work folder under Documents? Do you get the same problem?

 

[hawgwash]

One last thought. What if you move the pics off the Desktop into a work folder under Documents? Do you get the same problem?

Same result.