I'm new to Win 8.1 but I'm fairly tech-savvy. I've got a new Toshiba Satellite S55 B5289 with Win 8.1, connecting to the Internet via Time-Warner over wifi. I'd go into the details of the wifi and router, but given that I've got a month-old HP with Win 7, and a 2-year old Samsung Chromebook sitting here with the Toshiba, all three running Chrome as opposed to IE, and the other two getting significantly better speed, I don't think those details are really critical.
This problem has been going on since I brought the new laptop home, but I've carefully uninstalled all the bloatware that came pre-installed, and made the standard Chrome tweaks [unchecking the hardware accelleration] nothing has helped. Yesterday I took it to a friend who has a computer repair business and he tuned up a lot of the things inside Win 8.1 that I had no clue about - as I understood it, making 8.1 run Chrome without going *through* IE. I didn't pay as much attention to that as I should have, but essentially everything seemed to be working very well. His Internet connection, however, is lightning fast, and connecting to that wifi, things were downloading and running spectacularly well. Just what I'd expected - or at least hoped for - when I bought it.
Using it at home today, the problems have resurfaced. Loading emails, for instance, is not quite right. Images in the emails frequently don't load properly - it will stutter and often stops in the middle of an email. If I click on a link, there can be a significant delay before the page loads. Videos buffer every few seconds and even when I let the entire video load, it still plays spastically.
All of this is in Chrome, using tabs - which I always do. Yes, of course I could clear the cache, start fresh, use no tabs, let one thing load at a time, but that's not what I have ever done, so this is real world testing. The most telling detail, though is the download speeds I'm getting.
Running Speedtest on all three machines, the ping is basically the same, but on the Toshiba, it frequently can't even finish the download test. It just stalls to a halt. The Chromebook gets a download speed of 5.75 and the HP gets 21.31. We pay Time-Warner for 20, so I'd really like to see something like that on the Toshiba!
Any suggestions would be gratefully accepted.
This problem has been going on since I brought the new laptop home, but I've carefully uninstalled all the bloatware that came pre-installed, and made the standard Chrome tweaks [unchecking the hardware accelleration] nothing has helped. Yesterday I took it to a friend who has a computer repair business and he tuned up a lot of the things inside Win 8.1 that I had no clue about - as I understood it, making 8.1 run Chrome without going *through* IE. I didn't pay as much attention to that as I should have, but essentially everything seemed to be working very well. His Internet connection, however, is lightning fast, and connecting to that wifi, things were downloading and running spectacularly well. Just what I'd expected - or at least hoped for - when I bought it.
Using it at home today, the problems have resurfaced. Loading emails, for instance, is not quite right. Images in the emails frequently don't load properly - it will stutter and often stops in the middle of an email. If I click on a link, there can be a significant delay before the page loads. Videos buffer every few seconds and even when I let the entire video load, it still plays spastically.
All of this is in Chrome, using tabs - which I always do. Yes, of course I could clear the cache, start fresh, use no tabs, let one thing load at a time, but that's not what I have ever done, so this is real world testing. The most telling detail, though is the download speeds I'm getting.
Running Speedtest on all three machines, the ping is basically the same, but on the Toshiba, it frequently can't even finish the download test. It just stalls to a halt. The Chromebook gets a download speed of 5.75 and the HP gets 21.31. We pay Time-Warner for 20, so I'd really like to see something like that on the Toshiba!
Any suggestions would be gratefully accepted.
My Computer
System One
-
- OS
- Win 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Toshiba S55 B5289
- CPU
- Intel Core i7-4710 HP 250GHz
- Memory
- 8 GB DDR3L
- Graphics Card(s)
- Intel HD Graphics 4600
- Monitor(s) Displays
- 1366x768
- Hard Drives
- 1.0 TB
- Browser
- Chrome 37
- Antivirus
- Eset NOD32