Solved New BSOD

[topgundcp]

There are limitations to the built-in memory diagnostic that I read about long ago. Since then I've preferred MemTest86+ - but even that isn't 100% reliable.

Yes, I do also use Memtest86+, specially when I buy new memory sticks, always run the test to make sure I have good sticks since I only have a 30 day to RMA if they are bad, and thank you John for clarifying this.

@turboman,
If you are going to replace the bad stick, make sure to replace with the same brand to avoid timing issue.

 

[turboman]

hello topgun,
I wish now that would have followed your advice. At that time, being a nonexpert, it seemed easier to use the built-in memory diagnostic, rather than downloading software and burning bootdisks (also because I did not have a second PC or laptop then. Now I have).

Memory is not that expensive for my 2 x 4GB. So I am thinking of buying a set anyway.
I also want to buy different memory. Originally I bought a Corsair which said it has 1600speed. But afterwards I found out it runs at 1333 because SPD is 1333. It has 1600 in XMP but that requires changing Bios settings, which I want to avoid. I read that my CPU should be 1600 capable, so I am looking now for memory with 1600 in SPD.
Any comments?

(I know this does not really belong in the BSOD section. I expect that we can close this thread soon when I confirm all is well with new memory).

 

[topgundcp]

I read somewhere that 1600 SPD modules do exist but they only come with 4GB per DIMM.

 

[turboman]

I read somewhere that 1600 SPD modules do exist but they only come with 4GB per DIMM.

hello topgun
Found a reference on website hardwareluxx on Crucial Ballistix Sports RAM with minimum SPD 1600. I bought that today and am now running memtest86+ (so far so good). Memtest shows 800MHz, but I did not check the speed in Bios. But memtest seems to indicate speed is 1600.
I am happy with that. Most RAM seems to be basic SPD 1333 and as I read somewhere that current Intel Ivy bridge is standard 1600, I am happy to get 1600 now without tweaking.
OK, this is a BSOD thread , so back to BSOD. After the memtest, I will make a clean Windows 8 install and report back.

 

[turboman]

New BSOD crash with new memory and new Win 8 install!

Previously I found bad memory with memtest86+.
I bought a new set of memory and testet it with memtest86+ for 13hrs, with in total 13 passes. Everything OK.

Then I made a new clean install of Win 8 PRO 64bit.
After the install, I updated Windows until there were no updates left. I have not updated drivers yet. So at this stage I suppose all drivers are from Win 8.
(I saw this recommendation to update Windows before installing drivers:
http://www.eightforums.com/hardware-drivers/16988-drivers-install.html

After that I shutdown the PC last night. This morning I wanted to continue with installing drivers, but before I started, I got this crash -> see result of SF Diagnostic Tool.
The crash message was page-fault-in-nonpaged-area.

What to do?

 

[usasma]

Still suggestive of hardware IMO.

Have you:
- updated the firmware on the SSD?
- performed the free diagnostics that I suggested previously: Hardware Diagnostics ?

Analysis:
The following is for informational purposes only.

[font=lucida console]**************************Fri Jan  4 13:58:01.894 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010413-3718-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
System Uptime:[B]0 days 14:24:06.610[/B]
Probably caused by :[B]memory_corruption ( nt!MiValidFault+1f6 )[/B]
BugCheck [B]50, {dc688eaff0, 1, 7fae9dc1210, 8}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: 000000dc688eaff0, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: 000007fae9dc1210, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000008, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]MsMpEng.exe[/B]
FAILURE_BUCKET_ID: [B]AV_nt!MiValidFault[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

[font=lucida console]**************************Fri Jan  4 13:58:01.894 2013 (UTC - 5:00)**************************
e1i63x64.sys                Wed Feb 29 22:25:14 2012 (4F4EEC1A)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
bxvbda.sys                  Mon Jul 23 19:30:50 2012 (500DDEAA)
evbda.sys                   Tue Jul 24 08:22:19 2012 (500E937B)
dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
igdkmd64.sys                Wed Sep 26 15:49:04 2012 (50635C30)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
[/font]

http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=bxvbda.sys
http://www.carrona.org/drivers/driver.php?id=evbda.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys

 

[turboman]

hello John
SSD firmware is uptodate.
Memtest86+ does not show any errors.

I ran Seatools. It could not find a drive and it could not find a controller. But Win 8 was installed and could run normally. Intel Chipset software utility and chipset driver were also installed.

What shall I do next?

 

[usasma]

Go to the Seagate website and get Seatools for Windows - and run it within Windows to see what it says.

Then wait and see if the problems return........

Good luck!

 

[turboman]

hello John

Thanks for the extraordinary strong support!
Things are looking better now, but I do not know if I am out of the woods.
There are 2 new factors:
1) I found that the Samsung SSD support software had an option of Secure Erase. I applied that and then made a new clean Windows install.
2) I was in contact with Asus about the right procedure for installing drivers. They told me to use the DVD supplied with the motherboard. Eventually I found out that the DVD supplied with my motherboard was wrong. The DVD did not support Win 8. I went back to the shop and got a correct Win 8 support DVD.
I now applied Secure Erase, then made a new clean install. Then installed the drivers from the correct support DVD. So far so good. Next step is Windows Update.
I have not done Windows Update yet. But before, I never got to this stage, so I am confident now. I will report back after I made the Windows update and when I feel things are going OK.

In detail, I made the following steps:
- Make a bootable CD/DVD for Samsung Secure Erase (freedos).
- Boot with this CD/DVD.
- Message appears that SSD drive is in frozen state. Instructs to disconnect SATA power and reconnect. Then run command SEGUI0.exe.
- Followed those instructions, then I could make a secure erase of the SSD.
- Clean install Win 8 PRO 64bit, only SSD connected.
- Make internet connection.
- Activate Windows.
- Turn of automatic updates for Windows (I did not want updates mixing up with driver installation).
- Run Asus support disk for Win 8. With the new correct disk, no problems.
- Install all drivers I could find. No problems during installation.
- Connect 1 harddisk for data, and 1 harddisk for backup.
- Make image of SSD.

That is the status now. And so far everything OK. Because of the past problems, every time I do something, I fear a BSOD. But nothing happened.

Next step is Windows update.

Question: do you still think I should run Seatools? (when everything is going OK now, I don't want to mess up things. I am getting maybe paranoid).

 

[usasma]

Leave Seatools until later. It shouldn't mess anything up - but I just don't want to chance anything untoward at this point.
Good luck!

 

[turboman]

hello John
Still looking good. So far I have done:
- Install Win8 and install drivers.
- Update Windows 8.
- Install Office 2010.
After each step, I made an image of the SSD, so I can go back.
So far , everything is working OK. I will wait for a few days, and if there are no further crashes, I will mark this case as resolved.

Thanks for the support.

 

[turboman]

I have waited a few days, and still no BSOD's. So I will mark this thread as solved.
In conclusions, the crashes were caused by:
- defective RAM
- either or both of the following: a) not doing a secure erase of the SSD before a new clean install, and b) doing the mainboard driver installation wrong.
- Drivers from Asus asusfilter.sys and from Corsair link might have contributed to the crashes. After the latest clean install, I did not install Asus and Corsair software anymore.

Thanks John, topgun and bagavan for the help. Without that, I could not have done it.

 

[usasma]

w00t!
Thanks for letting us know!