Multiple BSOD since receiving new computer - KMODE & IRQL

[unionguy2003]

Currently, I'm about 20% through with the 3rd pass on memtest and it's taken three hours.... Still no errors. I'm curious, why do I need to let it run through eight passes? Luckily I have my old PC to use in case I had any issues with the new one. Glad I kept it!!

 

[softwaremaniac]

Because of reliability. The more damaged RAM the quicker the errors will show and vice versa, but it's somehow a rule of the thumb that we run them for eight passes, and if it finds an error until then, we leave it for even more, if it doesn't we stop the test.

 

[unionguy2003]

Sounds good to me, softwaremaniac. I just wanted to ask. At least I have my other PC (which I'm on now.) I'll probably let the memtest run all night to see if it finds errors. That should give it almost 24 hours of testing. If it has no errors after that amount of time, surely my RAM is ok. =)

If that doesn't work, should I go back to Driver Verifier to push the PC into another BSOD and then upload a new diag file?

 

[Mysers Briggs]

Each test performs a series of patterns by writing data to random memory locations then reading it back to compare the two addresses; if any are different then we get errors.

 

[softwaremaniac]

Yes, but make sure that you uncheck Low Resource Simulation and Force Pending I/Os.
@Briggs: I concur.

 

[unionguy2003]

Thanks Mysers!

 

[unionguy2003]

Good Morning, All!

My PC had memtest running all night (and most of yesterday), through 9 full passes and 60% through the 10th pass, with no errors. It's been running for almost 21 hours. Is it ok to stop it or should I allow the 10th pass to complete?

 

[softwaremaniac]

You can stop now.

 

[unionguy2003]

Ok, thanks. I'll start the Driver Verifier next. =)

**Edit: Is there a report I need to post from memtest?

 

[unionguy2003]

Not even 10 minutes after I enabled Driver Verifier, it crashed. No BSOD, just a black screen and then it restarted. My new log file is attached...

 

[softwaremaniac]

Update your nvidia driver to the latest version. There was a new one released yesterday. The crashed blamed the driver. Does the crash by any chance happen when surfing?

 

[unionguy2003]

I'll update the driver. Yes, it occurred while watching a video on Chrome. Once it crashed and restarted, I went back to the same video and it crashed again. It didn't restart that time and no dump file was created.

 

[unionguy2003]

My graphics driver has been updated. Should I re-enable Driver Verifier? Or wait on another BSOD or crash without it? I'm so tired of this PC doing this. Thank GOODNESS for you all here!!

 

[unionguy2003]

Well, that BSOD didn't take too long... It's an internal power failure. I've attached my current log for review.

 

[softwaremaniac]

Could you please check your add-ons, extensions and hardware acceleration settings within all your browsers. Some of those can cause BSODs. Also check your BIOS settings: BSOD on sleep - INTERNAL_POWER_ERROR - Blue Screen - Windows 7
And test your HDD with HD Tune if you have an SSD test it with its utility and SSD Life. What's your full configuration? Age, wattage and model of the PSU please? Also, If you haven't, re-enable driver verifier. This could still be a driver problem.

 

[unionguy2003]

Ok, softwaremaniac. I'm running the HD Tune program to test for any errors. I don't have a SSD, so I'm good there. Once the test is complete, I'll double check my BIOS settings for shutdown. Just to clarify, I need to set it up as S4 once in BIOS? Then, I'll re-activate Driver Verifier. I really thought I had everything fixed, but maybe I just got a lemon of a PC. The specs you've requested are below:

Computer is less than 1 month old (purchased just after Thanksgiving 2014),but was built in September 2014.
It's a 460W PSU, but I can't get the manufacturer without opening up the tower and I don't want to do that since it will void my return policy. I researched online and a Dell tech said it's a Delta Electronics PSU.

 

[unionguy2003]

I wasn't even able to get HD Tune to complete without another BSOD (while verifier was enabled.) I've attached a new log.

 

[unionguy2003]

And it crashed again... =( No dump file was created, though. Should I keep verifier running. It seems to crash every 10-15 minutes no matter what I'm doing.

 

[unionguy2003]

And again. No dump. I'm disabling verifier for now....

 

[softwaremaniac]

You have to open your case, because it just might be the PSU if it's some cheap no name PSU then all of your components are at risk, please DO CHECK! What is your configuration? Please list each and every component! Use Speccy to check your temperatures and please post a screenshot.